LivingSocialReviews 1,490

Bought a vent cleaning service. Scheduled an appointment, took time off to wait for them and they were a no show. Just to be sure, book an appointment again on a Sat and they were as expected a no show (didnt expected them to show up). The company has terrible reviews. Living Social should check credibility of these vendors. On a good note though, Living Social will refund you with credits promptly. That is why I gave them two stars.

Living Social does not honour their offer of "recommend link and if 3 people buy you get yours for free". I did this for a photography course, sent the link to 3 friends. 1 friend did not have a credit card so I used the same link that I sent him and paid for his ticket. I got a email from Living Social saying "Congratulations, I get mine ticket for free". My credit card never got refunded. I followed up and was told because I had paid for my ticket and my friends ticket with the same credit card the offer did not apply. I got a really "we don't care" attitude and they palmed me off.

There should be a rating system here for NO stars. This company is fraudulent and sneers at the mounting number of dissatisfied customers they are amassing. I purchased a NYC hotel package and when I called to redeem it, the hotel HAD NEVER HEARD OF IT and had no redemption code. The entire business was a fabrication; the hotel would not honor any part of it. When I complained, LS said it was expired. The voucher clearly sates there were TEN MONTHS left to redeem it and only one blackout date. I wrote them back to say they were committing a fraud and I could hear the laughter from their contemptuous billionaire owners, including the board and Steve Case, who come off as dishonorable if this is their idea of a business plan. They and the founders are the Bernie Madoffs of leisure and entertainment. I do not expect any action from them and am now stuck with having to go to NYC and pay 3X what I would have had I not purchased this deal. I believe they are in cahoots with businesses in an effort to offer a package, pull out, replace it with a lesser value item, and everyone is happy except for us suckers. Regrettably, I live in a town of a million lawyers and not one will take these people to court. If they did, it would be a massive class action suit. If Soylent Green is made of people then Living Social is made from LIES.

Purchased a coupon for house power washing through a company called Delia's Home Services. OUT OF DURHAM/CHAPEL HILL, NC They never called me to schedule the cleaning, My bank account was drafted $109.00 on MAY 20,2014. There is no website, no phone number for either Delia's or Living Social Deals. If anyone has a contact number please let me know. After I contacted them after printing the coupon. I never heard from them. NEVER BUY ANYTHING FROM LIVING SOCIAL DEALS!

I used Living Social for some small things like restaurant coupons with no problem. But I took a risk and bought a Book-A-Tailor coupon so my husband could get a tailor-made suit. 6 months and 3 suits later, he still doesn't have a suit he can wear and Living Social says once the coupon is redeemed, they will not get involved.
I also had a bad experience with carpet cleaners. I don't think they screen their offers so beware, you are on your own. I've had much better luck using Groupons.

Desperate customer service. After a problem redeeming code on merchant website and emailing merchant with no reply, I contacted LivingSocial because I had paid them for the deal. They sent me merchants number which I couldn't get answer from. I emailed LivingSocial on numerous occasions only to receive replies from'Sandy' (customer service team member!) one of which said the deal had expired!( only because I couldn't redeem it) I eventually realised the phone number was a uk one and as I am in Dublin I need international code. I emailed saying I didn't, think I should have to pay for this call, when I ordered in euros through their Irish site. I have received no reply to that email. DESPERATE customer service. Will never order from LivingSocial again.

Terrible customer service. Merchants should have a grace period. Emergencies arise where the coupon event cannot be redeemed. Groupon is very understanding about it and will give FULL refunds. The deals they have are far less superior than other merchants. And that is why I will continue my business with Groupon and NOT LivingSocial. I purchase at LEAST one/two coupons per week. Because they were not accommodating with my situation, a single $100 voucher cost them literally thousand of dollars of my future business. Good riddance!

Bought a deal for finnish dishwasher tablets through living social the supplier was silver fishes no item was delivered could not get any response from these suppliers and when living social tried to contact them they were referred to Hermes postal delivery when I contacted these I was told to deal with the supplier after complaining to Living Social I was refunded y money after 6 weeks of trying but no postage was returned. I see that they are offering the same deal again would not touch this offer.

Frankly buyer beware. Second clothing purchase the last one was for cami-tops adjustable straps etc. ABSOLUTELY THE CHEAPEST QUALITY I HAVE SEEN-SERIOUSLY! They do accept returns but there is a $7.99 shipping fee if you want a refund and if you take a credit for future purchases you get the whole amount back. DO NOT BUY CLOTHES FROM LIVING SOCIAL! CHEAP CHEAP CHEAP AND RIP OFF RETURN POLICY COSTING YOU $8 TO RETURN FAULTY MERCHANDISE.

I bought a living social deal for Sylvan Valley lodge on living social in 2012. After buying the deal I realized I was pregnant and was having really bad morning sickness. I called the company to inform them that I was not able to keep the reservation only to find out the deal expired 30 days after it was purchase and can only be used as a voucher. I tried rescheduling on multiple occasions but no one was helpful in working out a deal with me. Surprisingly, the deal is currently running on living social for 199 with 20 dollars off for a total of 179. I call Sylvan Valley again to see if they would honor the 215 dollar voucher and the answer is no... Really! I am willing to accept the lost at this point but I warn you please do not buy any deals for Sylvan Valley Lodge. Please!

A week and a half before Father's Day, I purchased an item through Living Social taht was advertised as a great gift for Father's Day. A week later, I still had not received notification of shipping. Wrote to Customer Service. THREE DAYS LATER, finally got back a snarky email from Customer Service "reminding" me of something that was never on the terms of service, offer, etc: shipping occurs within ten days of purchase.

I feel that LS was dishonest in promoting this Father's Day item, and that their Customer Service = "not our problem."

Looked up the item on amazon. Same price (and it would already have arrived!). Out of curiosity, looked up other LS deals, and found that every single one of them was readily available from the vendor, or through amazon.

I'm now trying to cancel my LS membership, but not sure how to do it.

Do not purchase from Living Social Deals!
Before Christmas of 2013 I purchased four lots of vouchers from them (four times £15.00), these vouchers were to purchase colour changing candles from Bentley and Karvel for presents. Each time I tried to use them the charge was coming up, including p & p as £42.98, I could not retrieive the vouchers and until this day I have chased both living Social and Bentley and Karvel to no avail.
Bentley and Karvel have an unobtainable telephone number and although I have written to them on several occasions (recorded delivery) they have totally ignored my letters requesting my sixty pounds back or for them to deliver the goods.
When we purchase an item in any shape or form from a company it is them, and them only that our contract is with and they are the one's that should deal with our complaint. Any third party is for them to deal with as they are their contractors.
I think we so easily except that they will pass us off to anyone so that they do not have to deal with the complaint.
I am reporting Social Living Deals to Trading Standards and will also take them to the small claims court as they have caused me time, upset and aggravation, to get my money back.
If we all let our complaints drop, just think how much money belonging to us, their so called customers they will have sitting in their banks earning interest!
Mrs P Watkins