About the Business
Let’s get you hired! At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
I never saw a cost until I had completed the resume.
I was really pleased with how quickly and well put my cover letter was.
Thank you, Nikita, for sharing your feedback and for giving us a great rating.
Every time I click on something I get an unwanted pop-up causing frustration and concern that my information is being sent to some other site that I did not request to visit.
Thank you, Angelica, for letting us know about this, we take our users' feedback very seriously. We hear you and we’re here to help, look for a private message shortly.
Very Good! Easy to use and very, very helpful! Thank You!
Thank you, Johnnie, our team is always happy to help!
A free resume that you cannot print or download is not free. You wiull be hearing from me to cancel my membership.
Thank you, Carrie, for sharing your feedback, to clarify, we are in fact free. For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.
We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
I have been working on trying to make a resume for HOURS. Their templates do NOT save which is resulting in multiple attempts to re-create one resume. This is not worth your time or money.
Thank you, Deion, for letting us know about this, we take our users' feedback very seriously. We hear you and we’re here to help, look for a private message shortly.
Template is very easy to follow. I love the tips on how to effectively write my resume.
Thank you for your review, Maria, glad we were able to help.
Exactly what I needed. Perfect for updating your resume after having not done it in a long while. Would absolutely recommend!
Thank you, Justin, we appreciate the feedback!
Very easy to use, lots of options for the individual
Thank you, Mike, your feedback is much appreciated!
This resume builder was by far a great experience and help.
Thank you for sharing your feedback and for giving us a great rating.
Don't marked your site as free, then charge to download.
Hey, George
We’d like to clarify that our Basic Access accounts allow you to create and download a plain text version of your resume and cover letter using our examples and tips.
However, if you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word format you will need to subscribe first for a small fee which we offer a 14-day trial option. In addition, we do grant a 100% money-back guarantee for our trial fee.
Pretty good service. It would be good if sections like Education could simply be removed from a template.
Thank you for sharing your feedback and for giving us a great rating.
I have not completed a resume in over 26 years. This process made it very easy for me.
Thank you for sharing your feedback and for giving us a great rating.
Incredibly reliable and user friendly. Very happy with the result.
Thank you for sharing your feedback and for giving us a great rating.
The resume builder itself was very simple and easy to use, and the suggested points to add in the description of job titles was very much appreciated. I must have missed the part about having to pay a fee to download it, though, because the paywall caught me off guard.
Thank you for sharing your feedback and for giving us a great rating.
It's amazing. My resume looks much better than it did before.
Thank you for sharing your feedback and for giving us a great rating.
Great so far, loved the ease of use and the quick replies for the various sections of the resume
Thank you for sharing your feedback and for giving us a great rating.
The site was very easy to use but they didn't inform me upfront of the fee in order to get my resume
Thank you for sharing your feedback and for giving us a great rating.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Brenda, for sharing your feedback, we’d like to clarify that our Basic Access accounts allow you to create and download a plain text version of your resume and cover letter using our examples and tips.
However, if you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word format you will need to subscribe first for a small fee which we offer a 14-day trial option. In addition, we do grant a 100% money-back guarantee for our trial fee.