business logo of LiveCareer

LiveCareerReviews 8,733

3.7

About the Business

Let’s get you hired! At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.


livecareer.com
Founded in 2004
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LiveCareer Reviews Summary

The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days
Tennessee
1 review
0 helpful votes
Follow Janice M.
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Little confusing on some of the descriptions
September 11, 2020

Little confusing on some of the descriptions. Also 2 need to make something where for a person like me did the same thing for 22 plus years that was the same each day.

Date of experience: September 1, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you, Janice, we're always open to suggestions for improvement, please do not hesitate to reach out to us with more of your feedback!

Washington
1 review
1 helpful vote
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This was so easy to use!
August 31, 2020

This was so easy to use! My only complaint was trying to edit dates was difficult and I will have to edit them on my copy. The suggestions for bullet points were spot on making choices easy and sounding very professional. Thankyou for your help!

Date of experience: August 31, 2020
Manuel K. — LiveCareer Rep
over a year old

Thank you for sharing your feedback and for giving us a great rating.

Malaysia
1 review
0 helpful votes
Follow JUSRIZAL A.
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It seems to me LiveCareer really want to help people get hired during this crisis time. Thank you for all good hearted being behind LiveCareer.

Date of experience: August 26, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you, Jusrizal, and way to make our day, reviews like yours keep us going.

Nigeria
1 review
0 helpful votes
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Excellent website for beginner who wants to make a good resume...

Date of experience: August 24, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you, Kaushal, for your feedback!

California
1 review
0 helpful votes
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Very easy to use
August 25, 2020

Very easy to use. I always have a lot of anxiety about updating my resume but using this site was a huge relief and made it manageable.

Date of experience: August 22, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you, Jessica, we’re happy to hear that it was as easy as 1, 2, 3!

Maryland
2 reviews
0 helpful votes
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Simplified, organized, and aesthetically pleasing. Live Career took the stress out of updating my resume

Date of experience: August 21, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you, Sierra, for trusting us with your new resume!

California
1 review
0 helpful votes
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Nice selection of suggestion of what to write on the resume.

Date of experience: August 20, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you, Sidney, for sharing your feedback and for giving us a great rating.

India
1 review
0 helpful votes
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Simply amazing
August 20, 2020

Simply amazing. Gives confidence to build more such resumes according to specific needs of the company. Thank you Live Career

Date of experience: August 20, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you, Sonika, for sharing your satisfaction with us!

Florida
1 review
0 helpful votes
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The process and helpful tips is much better and quicker than I could accomplish alone.

Date of experience: August 19, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you for sharing your experience, Bruce!

Canada
1 review
0 helpful votes
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Would like to see finished copy on the correct amount of pages

Date of experience: August 18, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you, Sam, for sharing your valuable feedback with us, you can try to edit your "Custom Format" in order to add everything on one page.

Let us know if that helps!

Oregon
1 review
0 helpful votes
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Good step-by-step guidance
Great formatting choices
A little clunky to edit

Date of experience: August 17, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you, Yasmine, for your feedback!

California
1 review
0 helpful votes
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Made 20 years of experience easier to control in a resume format.

Date of experience: August 14, 2020
Yashira H. — LiveCareer Rep
over a year old

Just what we like to hear, Sheryl!

New York
1 review
0 helpful votes
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I would have been nice toknow that this was not a free site before I started. Kind of miss leading.

Date of experience: August 13, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you, Judy, for sharing your feedback with us. Our website offers a Basic Access account completely free which allows you to download a plain text version of your resume.

However, upon finishing the document, we also give the option of continuing with our premium features if users are satisfied with the end result. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.

Massachusetts
1 review
0 helpful votes
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I love the templates and suggestions!
August 13, 2020

I love the templates and suggestions! Resume writing is painful for me; this was so easy. I feel I have a professional resume now!

Date of experience: August 12, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you, Michelle, for sharing the love, it’s awesome to know how pleased you are with how your resume turned out.

California
1 review
0 helpful votes
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Quick and Easy
August 13, 2020
Updated review

Easy to use with exceptional professional results!

Date of experience: August 11, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you, Tom, for sharing your feedback and for giving us a great rating.


Easy to use with exceptional professional results!
August 11, 2020
Previous review

Easy to use with exceptional professional results!

Date of experience: August 10, 2020
California
1 review
0 helpful votes
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Misleading with listing the free option with a pay to win option.

Date of experience: August 10, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you, John, for taking the time to share your thoughts. To clarify, we are in fact free. For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.

We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.

Georgia
1 review
0 helpful votes
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Thank you for this service
August 11, 2020

Thank you for this service. I needed a resume in a pinch... this service was a lifesaver today!

Date of experience: August 10, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you, Michelle, for sharing your satisfaction with us!

Florida
1 review
0 helpful votes
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Excellent!
August 11, 2020

Excellent! I haven't typed a resume in years and was stumped on where to get started. Thank you for all the great advice.

Date of experience: August 9, 2020
Yashira H. — LiveCareer Rep
over a year old

You are very welcome, and thank you, Kim, for the amazing feedback!

California
2 reviews
0 helpful votes
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Thank you so much for saving our time as a professional.

Date of experience: August 7, 2020
Yashira H. — LiveCareer Rep
over a year old

You are most welcome, Thalia!

South Africa
1 review
0 helpful votes
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5
August 7, 2020

5

Date of experience: August 7, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you, Sakhile, for giving us a 5-star rating!