LiveCareerReviews 8,733

When I tried to donwload my resume serval of times, it would not download. So I used my google email to try it and it only downloaded half of the page. So I tried to call customer service about it and I never got an answer, I stayed on the phone waiting for over an hour. I finally called back 2 days later and the lady was very nice and helpful. I advise to not call after one in the afternoon. You probably won't get an answer. As well as, use your google email. Yahoo doesn't work at all!

I initially signed up for a one month trial and for some reason my membership was holding on for a year.
I realized that this it was my fault not checking my credit card billing thoroughly enough, so I said to myself:
Ok, wasting this GPD 255 was stupid, so at least get an invoice to deduct your taxes...

But this is not possible with Livecareer. After 8 mails back and forth they told me:

"If you wish to have an invoice of the transactions that were made you will need to contact your bank. Unfortunately we do not make invoices, we truly apologize for the inconvenience."

Overall experience:
The generated CV was nice, but regarding the monthly subscription model, billing and invoicing it rounds up as:
A scam company sitting on Bermuda and not issuing any invoices - and most probably doesn't pay any taxes.

I used this site to update my old resume and cover letters, and I really believe that my cleaned-up resume helped me land the job I wanted. The samples and templates are helpful as well as the vocabulary features to help you really say what you can do and focus your resume's purpose. The only reason I didn't give it 5 stars is that I think that its monthly fee was awfully expensive for a service that you'd really only need when changing jobs and interviewing. When you contact them to cancel, however, they do offer a much lower pricing. Josue was excellent and courteous as well. Really appreciated his help today.

I called in because I wanted to cancel my subscription. The customer service Representative whose name is Italy, helped me out by letting me know that since I am a student I could receive all of the benefits of the website for only $3 a month! I was so excited I had no idea that I could save so much money and still have access because I am a student.
Italy was so sweet talking to me about my degree and encouraging me with the use of the website! I have to admit I wanted to keep the service because I was so impressed with how caring and down to earth the customer service representative was!

Thank you Italy!
- Jessica

They put me on hold for about 10 minutes without saying anything when I requested to cancel my subscription, until finally I started pressing random buttons, and immediately someone answered. It seemed as though they wanted to wait me out until I would hang up so that I wouldn't cancel my subscription. It was the opposite of what customer service should be. The woman who answered me took way too much convincing to cancel my subscription and continued to try and convince me not to after I had made it perfectly clear I wasn't budging. Their customer service system is designed to make it as hard as possible to cancel your subscription. Don't waste your money here

Since I'm based out of US, and this company primarily deal with customers of US, hence this service was of no use to me. Hence I contacted them through the live chat. Patric did an excellent job and really helped me out! Seeing my situation, he even initiated a full 100% refund. Nice job sir, kudos to you and your team!

As a real technophobe as well as never having to provide a CV before, I was not looking forward to making one. However I should not have been concerned as I was walked through the process step by step. The prompts ensure nothing important is omitted. As a result I was able to upload my CV ( yes, I have learned how to do that too!) and print off for potential employers. I now have a new job and cancelling my subscription has been really easy. I would recommend My Perfect CV to anyone.