Zoe M.

They put me on hold for about 10 minutes without saying anything when I requested to cancel my subscription, until finally I started pressing random buttons, and immediately someone answered. It seemed as though they wanted to wait me out until I would hang up so that I wouldn't cancel my subscription. It was the opposite of what customer service should be. The woman who answered me took way too much convincing to cancel my subscription and continued to try and convince me not to after I had made it perfectly clear I wasn't budging. Their customer service system is designed to make it as hard as possible to cancel your subscription. Don't waste your money here