Do not buy from any of the auction houses on this site. You will pay double for any of these items. For example, a one ounce silver coin that retails on a precious metals exchange goes for 20.00 to 25.00 they charge almost double. This goes for all items. Especially BK Auctions, Pacific Global Auction, Mynt Auctions, Dennis Auctions, Richard L. Edwards Auctioneering will steal your money. Do your research before you buy anything from these people. This site should be regulated. Disgusting. I added a picture below. 58.00 dollars for a 1 ounce silver coin. ( I admit, I didn't know any better at the time. Disgusting.) This doesn't include the hammer price and the other fees.
A great disappointment to learn after signing up for online security service, it quickly showed that liveauctioneers.com allowed my personal information to be broadcast to the world This explains the 20 calls I get from India a day. I've had this phone number my entire life and this website made it worthless.
I have watched for weeks now auctions on this site of 1 oz gold bars and in every instance the "buyer" is paying more than the spot price for gold before they get the 20% buyer's premium and in some cases taxes. How is this possible? Are they stupid and don't realize they can buy gold bars at retail for less and gold bars of that size bear no federal taxes. Also, I've participated in auctions here where higher bids get withdrawn at the last moment. Sure feels like bid rigging.
Love this site! I've been using LiveAuctioneers site for several months and have found a number of good auction houses that do a great job... and a few auction houses that are rip offs. Do your research on the individual auction house first. LiveAuctioneers is an awesome website and app that lets you attend auctions online all around the world. Most of the negative ratings here are about problems the individual auction houses, not the website. Buyer beware!
I have dealt with many auction houses and can spot a bogus scam pretty quick. Does the same item appear over and over again and go for the same price auction after auction? Is the item really just product that didn't move in a store and this is a way to unload at inflated prices?
Are the estimates unreasonable. Most items can be searched on line Do your homework! Be very Leary of sending a money transfer. There is no recourse to recoup those funds! Don't expect live auctioneer to help you out, they are there only to manage the web sight and collect their fee. ONLY. Review the specific auction house reviews. I got burned by on that said the item was gold. It was only gold plate. The auction house replied that if it was gold they would say solid gold. Unethical, i would say. Buyer beware. If there is a question e-mail the auction house and get an e-mail response to back up your claim.
All accounts were hacked in June, including personal details, addresses, last 4 digits of payment details, passwords(that were encrypted) but I was only told about this in August as they decided only to tell those who had most recent activity. This is shocking behaviour and they should have told everyone. But of course, there is comeback on them, they will continue as usual and its only the customer who suffers.
I purchased a Afghan rug and a Turkish rug... both have zero provenance... How do I know that they were in fact made in Afghanistan and Turkey, respectively? The one auction house I did bring this up to said they would provide something, but never did. I am a very busy working person, and do not have time to keep going back asking for some kind of proof of origin.
Can we be thankful for Live Auctioneers? Yes!
They are doing an impossible job. Some people have complained about unethical auction houses. Yes, they are out there... but Live Auctioneers is giving you a terrific shopping experience. If you complain... they will fix it OR take it off their website.
It's a good company.
Hello Cornelia,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Audrey
LiveAuctioneers Bidder Support Team
I have used LiveAuctioneers for many years to participate in online auctions. I prefer their layout of the Lots and the stated minimum bid required for each. Competing for an item is clear and easy to do. When successful, I immediately receive am email from LiveAuctioneers along with instructions on the next steps. I am a very happy customer!
Hello Guy,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Audrey
LiveAuctioneers Bidder Support Team
DO NOT USE! He will rip you off to no end. I had an estate sale and he has about 10 people show up who are all his buddy's and he decides he is going to auction everything off and it all goes for about $5.00. He had two of his buddies show up who bought $2000 of furniture, tools, yard equipment, it was all worth at least $10,000 and they got it all for $2000. If you want to be ripped off use him. I would have rather given my stuff away than let them have it for almost nothing. He is one big thief. DO NOT USE HIM!
I had been looking for a certain set of model kits for a while before I came across LiveAuctioneers. I simply set a search reminder in the system and before long they notified me of items available meeting my search criteria. Straight forward registration for the auction and speedy response to any queries including overseas shipping etc.
First online auction experience and a smooth and pleasant one with great outcome.
Hello David,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Audrey
LiveAuctioneers Bidder Support Team
You can absentee bid, but Live Auctioneers won't send it in. I recently lost an item this past weekend. I saw where the item had sold for an amount lower than my absentee bid. I called the auction house and they never got my bid. So what's the point in using this company.
Hi Kenneth,
Thank you for your review and we are sorry for the negative experience you've had with our site.
Would you kindly email us at info@liveauctioneers.com with the specific lot information as well as your email address so we can further look into it?
We hope you bid through LiveAuctioneers again!
Regards,
LiveAuctioneers Bidder Support
They do cover a lot of good secondary auction houses, but people need to be very very careful. There are many auction houses that do nothing but sell forgeries, and liveauctioneers does nothing to remove them or warn customers. Several people have posted lists of many of these fraudulent auction houses online. Users of this site, do you own very careful due diligence. Advise to liveauctioneers, clean up your site and get rid of these fraudulent companies. The are destroying your reputation. I now do 90% of my online bidding from a different site which provides some oversight of their auctions and reduces the risk of forgeries and frauds. You've lost most of my business.
Rather than summarizing the last 4 months of frustration with this company let me just say that we people write reviews for a reason. There are many auction companies out there. Avoid this one at all costs. No problems if there are no issues with a auction house they support and promote. But if thee is an issue they are absolutely no good. They do not if any screening for reputable auction house they represent.
I've been trying to win the item for about a month. The auction in question has an expiration, but is renewed each time. I contacted customer service who provided non-existent and totally useless assistance. They even stopped responding.
Totally unreliable site. Unverified stores that continue to do what they like. An auction site that is not an auction site.
Steals your money when vendors don't provide the goods! Purchased several items at several different auctions from the same auctioneer, and auctioneer "could not find" most of the items. Requested my money back from Liveauctioneers and they acknowledged my request but did not refund me. Continued to remind them they owed my money and they then just went to ignoring me. This was the Liveauctioneers customer service that did this. How blatant of a rip off is this! Do NOT trust them!
Hello MJ,
I am sorry to hear about your issues with your purchase. Please reach out to us at info@liveauctioneers.com so that we can try to help resolving this situation. Please let us know if you have any other questions, as we are always here to help.
Sincerely,
Audrey
LiveAuctioneers Bidder Support Team
I've been in many live auctions on eBay, and the bidding activity on liveauctioneers.com looks so unnatural. It looks like sellers can generate artificial bids that magically reach a prespecified target price. The items don't actually sell, but then get re-listed again.
I never see reviews for these supposedly "sold" items. And the "final" prices are 5x higher than on eBay. Totally unrealistic.
This site is a total scam and they should be sued for price fixing.
LiveAuctioneers make it easy to find exactly what you're looking for by providing access to auctions across the US! Their website is so user friendly; I like receiving notification that an item I've bid on or favorited is coming up for auction. I've dealt with two auction houses since registering with LiveAuctioneers and the transactions have been smooth.
I would highly recommend this site/service.
Hello Kara,
Thank you for your 5-star rating! We're happy you had a great experience with us. We hope to see you again soon!
Audrey
LiveAuctioneers Bidder Support Team
I have been with Liveauctions for a few months now... its been mostly a pleasant experience... especially with Bk auctions, absolutely fabulous customer service and shipping times, I buy with four other auctions on this site and shipping time is very slow although I pay the invoice as soon as I receive it, not gonna down anyone or mention any names, you know who you are... thank you Bk auctions, excellent service so far... and to liveauctions in general, please safeguard our personal information as hackers are getting smarter as we speak...
Thank you
Best regards
Millard Ellis
Hello Millard,
Thank you for your rating! Thank you for your feedback. We appreciate it so we can further improve bidder experience.
For any questions or feedback, please feel free to reach out to info@liveauctioneers.com
Lhea
LiveAuctioneers Bidder Support Team
I bid two items, a group Baccarat glasses and a group of plates. According to their suggestion, I bid with high maximum prices for each item to win.
However, i was notified by this Auction house that I lost both items at a lot lower prices despite the my maximum bidding price way exceeding the sold price!
When I wanted to contact them about this issue, their website is totally devoid of customer service email nor its phone number. I have suspicion that they presell or pre arrange hot items to just collect the viewers. Im glad this site to vent.
Answer: Hello Tim and Ted, Would you be able to provide me with your case numbers so that we can provide you with proper responses? Contrary to what you might think, we are trained to handle cases in the best way we can and I would love to see if there so something more that we can do for you Tim!
Answer: Hello, Please refer to our article below for a brief explanation on bid retraction: https://help.liveauctioneers.com/hc/en-gb/articles/24710276255249-How-to-cancel-retract-my-bid Thanks
Answer: Hello Mayer, Thanks for reaching out. Can you kindly email info@liveauctioneers.com once again or provide us with you email. Kristelle is no longer with us. Regards, Bidder Support Team
Answer: Hi Tim, Thank you for reaching out. Can you please email us at info@liveauctioneers.com with your account's email address so we can look further into this. Best, Bidder Support Team
Answer: Hi Russell, Thank you for reaching out. Can you please email us at info@liveauctioneers.com with your account's email address so we can look further into this. Best, Bidder Support Team
Answer: Hi Theresa, Thank you for reaching out. Can you please email info@liveauctioneers.com and provide us with the Invoice number of this transaction or any other details so we can try and mediate a solution. Best, LiveAuctioneers
Answer: Hello, Can you tell me the email address for your account so that I can look up what might be going on?
Answer: Hello, Yes, you can! You just need to set up your free account and you will have access to our entire past sale history.
Answer: Hello, In regards to Authencity, you need to review the item and its description. That should give you most of the information that you are looking for in regards to the piece. If you still have questions after that, you can reach out to the Auction House directly either through the LiveAuctioneers portal or the Auction House's contact information that is on their Auctioneer page.
Answer: Hello, Are you talking about leaving feedback on Sitejabber or for an auction house that you had a purchase with?
LiveAuctioneers has a rating of 2.1 stars from 328 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LiveAuctioneers most frequently mention customer service, credit card and phone number. LiveAuctioneers ranks 165th among Auction sites.
Hi Devan,
Thank you for your rating! We look forward to seeing you again in one of our many auctions
Sincerely,
LiveAuctioneers Bidder Support Team