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LiveAuctioneers has a rating of 2.2 stars from 331 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LiveAuctioneers most frequently mention customer service, credit card and phone number. LiveAuctioneers ranks 20th among Auction sites.
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Very professional service in every way.
Information about almost all interesting auction, value of items, previous sales etc.
Long-time customer. Feel like I'm at every auction I want to be at.
I am constantly getting warnings of security breaches - it is always LiveAuctioneers- with a location of India- USE LOCAL SERVERS, not India.
I purchased a Afghan rug and a Turkish rug... both have zero provenance... How do I know that they were in fact made in Afghanistan and Turkey, respectively? The one auction house I did bring this up to said they would provide something, but never did. I am a very busy working person, and do not have time to keep going back asking for some kind of proof of origin.
Usually everything works well when I use Live. I have some trouble using Invaluable.
Pleasant, easy, and wonderful information was provided for each piece.
Went really well, no issues at all. Totally Professional
Everything from beginning to end went smoothly. For those who do not trust on-line auctioneering I say try this site.
Product was as described and the art was packaged well and sent to me, I was pleased.
Very professional and fluent experience I would recommend for every collector :) !
I won 2 lamps in auction
One was packed and shipped from long island the other ohio
Both auction houses were efficient and the respective shippers UPS did a great job packing and shipping the fragile lamps
I love being notified of auctions geared to my collecting tastes. The registration, bidding, and billing processes are all very easy. Wonderful to work with LiveAuctioneers!
Some auctions say shipping, then you buy and they say, oh, not international shipping. Some stuff is listed as sealed in pack and once shipped, you find half the parts missing. Once had the wrong item shipped and no way to get the right one back.
I dealt with sellers on their website who lied and cheated me and the website would not deal with it. They know of these questionable sellers and allowed them to pray on people. In my opinion you may get a good deal, but most likely, anything you buy will be fake or you will pay maore than you should. When I bid on and won what was an expensive item at a great price, the sellers simply did noy honnor my winning bid. This happened time and time again. These were not reserve sales. And Liveauctioneer did nothing. Not a safe place in my experience.
Do not trust this company they do not deliver what they promise and are true cheats. I will never bid on anything from this company. Buyer beware
I had an issue with Nest Egg Auction and Mary Ellen Brechlin. I promptly mailed them payment for an item I won. I followed up by emailing them and asking for written provenance for the item I won, because they claimed the item was from the Estate of one of Handel Lamps top decorators and Artist. I received a reply that the item did not meet reserve and was returned to the Consignor. So, to avoid any issue with being refunded, I stopped my check. I posted feedback for Nest Egg, which LiveAuctioneers chose to not publish. I tried again, and was told by LiveAuctioneers to refrain from posting feedback. In a final attempt to post factual feedback, I was emailed by LiveAuctioneer and was informed my account was being suspended. If you plan to use LiveAuctioneer services, CAVEAT EMPTOR, you will get no help from them if you have an issue. I have been using their services since their inception and have had a few issues with Auction Houses, and appealed to them for help. They did NOTHING!
Answer: Hello Tim and Ted, Would you be able to provide me with your case numbers so that we can provide you with proper responses? Contrary to what you might think, we are trained to handle cases in the best way we can and I would love to see if there so something more that we can do for you Tim!
Answer: Hello, Please refer to our article below for a brief explanation on bid retraction: https://help.liveauctioneers.com/hc/en-gb/articles/24710276255249-How-to-cancel-retract-my-bid Thanks
Answer: Hello Mayer, Thanks for reaching out. Can you kindly email info@liveauctioneers.com once again or provide us with you email. Kristelle is no longer with us. Regards, Bidder Support Team
Answer: Hi Tim, Thank you for reaching out. Can you please email us at info@liveauctioneers.com with your account's email address so we can look further into this. Best, Bidder Support Team
Answer: Hi Russell, Thank you for reaching out. Can you please email us at info@liveauctioneers.com with your account's email address so we can look further into this. Best, Bidder Support Team
Answer: Hi Theresa, Thank you for reaching out. Can you please email info@liveauctioneers.com and provide us with the Invoice number of this transaction or any other details so we can try and mediate a solution. Best, LiveAuctioneers
Answer: Hello, Can you tell me the email address for your account so that I can look up what might be going on?
Answer: Hello, Yes, you can! You just need to set up your free account and you will have access to our entire past sale history.
Answer: Hello, In regards to Authencity, you need to review the item and its description. That should give you most of the information that you are looking for in regards to the piece. If you still have questions after that, you can reach out to the Auction House directly either through the LiveAuctioneers portal or the Auction House's contact information that is on their Auctioneer page.
Answer: Hello, Are you talking about leaving feedback on Sitejabber or for an auction house that you had a purchase with?