LiveAuctioneers Questions & Answers

Hello Tim and Ted, Would you be able to provide me with your case numbers so that we can provide you with proper responses? Contrary to what you might think, we are trained to handle cases in the best way we can and I would love to see if there so something more that we can do for you Tim!

Hello Mayer, Thanks for reaching out. Can you kindly email info@liveauctioneers.com once again or provide us with you email. Kristelle is no longer with us. Regards, Bidder Support Team

Hi Tim, Thank you for reaching out. Can you please email us at info@liveauctioneers.com with your account's email address so we can look further into this. Best, Bidder Support Team

Hi Russell, Thank you for reaching out. Can you please email us at info@liveauctioneers.com with your account's email address so we can look further into this. Best, Bidder Support Team

Hi Theresa, Thank you for reaching out. Can you please email info@liveauctioneers.com and provide us with the Invoice number of this transaction or any other details so we can try and mediate a solution. Best, LiveAuctioneers

Hello, Can you tell me the email address for your account so that I can look up what might be going on?

Hello, Yes, you can! You just need to set up your free account and you will have access to our entire past sale history.

Hello, In regards to Authencity, you need to review the item and its description. That should give you most of the information that you are looking for in regards to the piece. If you still have questions after that, you can reach out to the Auction House directly either through the LiveAuctioneers portal or the Auction House's contact information that is on their Auctioneer page.

Hello, Are you talking about leaving feedback on Sitejabber or for an auction house that you had a purchase with?

Hello, The best way for us to look into this for you would be to send an email with all necessary information (images of the piece, expert opinions, etc...) to info@liveauctioneers.com. This way our team can investigate the situation and can provide you with steps to resolve your issue.