business logo of LiveAuctioneers

LiveAuctioneersReviews 331

2.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LiveAuctioneers?
grey star
grey star
grey star
grey star
grey star

LiveAuctioneers Reviews Summary

LiveAuctioneers has a rating of 2.2 stars from 331 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LiveAuctioneers most frequently mention customer service, credit card and phone number. LiveAuctioneers ranks 19th among Auction sites.

service
72
value
62
shipping
57
returns
42
quality
52
This company does not typically respond to reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Trey G.
Unfollow Trey G.
Share Review
Report Review

Easy transaction
September 6, 2022

LiveAuctioneers alerted me to an item I was definitely interested in, took my bid, kept me updated, and arranged for the purchase.
Basically, they made it all happen!
Highly recommended.

Date of experience: September 6, 2022
Ohio
1 review
1 helpful vote
Follow Loriann V.
Unfollow Loriann V.
Share Review
Report Review

Great live auction site!
August 30, 2022

The website is easy to use and navigate. Auctions are handled flawlessly.

Date of experience: August 30, 2022
Georgia
1 review
1 helpful vote
Follow Harry Z.
Unfollow Harry Z.
Share Review
Report Review

Smooth-run auction
August 30, 2022

A very well-run on-line auction. Excellent communications regarding a couple of questions I had. Very well orchestrated follow-up in the days following the auction facilitating deliveries.

Date of experience: August 30, 2022
California
1 review
1 helpful vote
Follow James S.
Unfollow James S.
Share Review
Report Review

Great auctions!
August 30, 2022

Exciting auctions! Well executed and quick invoicing!

Date of experience: August 30, 2022
California
1 review
1 helpful vote
Follow Gail D.
Unfollow Gail D.
Share Review
Report Review

Gorgeous quilt
August 30, 2022

The double wedding rings quilt I have bought is a beauty. The Live Auctioneers site works very well and the delivery process is brilliant.

Date of experience: August 30, 2022
Italy
1 review
1 helpful vote
Follow Giuseppe R.
Unfollow Giuseppe R.
Share Review
Report Review

Excellent
August 30, 2022

The site works fine. Yet, as LiveAuctioneers is somehow a "container of auctions", you need to pay attention to any specific auction house you pick: obviously some of them work better than others.

Date of experience: August 30, 2022
Florida
1 review
1 helpful vote
Follow Jill G.
Unfollow Jill G.
Share Review
Report Review

I love buying at this auction! Prices are fair and items are fine quality! I will certainly continue to buy from them. Jill Berry

Date of experience: August 30, 2022
Maryland
1 review
10 helpful votes
Follow Jacqueline N.
Unfollow Jacqueline N.
Share Review
Report Review

Scam
August 18, 2022

I bid and won two diamond rings. Shortly after purchase I received information they were preparing the items for shipment. Even after getting my credit card company involved due to items not being sent these scammers still have not made good on their promises to ship the item or a refund. Let's just say one month later I still have no rings and all updates from DTLA has ceased. Don't waste your money, there is no one to talk to and sadly you are just sending emails to the universe as they stop responding once your emails become too frequent with questions about the validity of the company due to them stealing your money with no product to show. I am sure there are many people out there that got taken advantage of by these people. Please speak up so others will not fall victim to this fraud

Date of experience: July 19, 2022
Italy
2 reviews
30 helpful votes
Follow Marco S.
Unfollow Marco S.
Share Review
Report Review

UNRELIABLE SITE - NEVER ENDING BID
July 6, 2022

I've been trying to win the item for about a month. The auction in question has an expiration, but is renewed each time. I contacted customer service who provided non-existent and totally useless assistance. They even stopped responding.

Totally unreliable site. Unverified stores that continue to do what they like. An auction site that is not an auction site.

Date of experience: June 6, 2022
California
2 reviews
20 helpful votes
Follow Tom G.
Unfollow Tom G.
Share Review
Report Review

Something's Fishy
July 1, 2022

I have watched for weeks now auctions on this site of 1 oz gold bars and in every instance the "buyer" is paying more than the spot price for gold before they get the 20% buyer's premium and in some cases taxes. How is this possible? Are they stupid and don't realize they can buy gold bars at retail for less and gold bars of that size bear no federal taxes. Also, I've participated in auctions here where higher bids get withdrawn at the last moment. Sure feels like bid rigging.

Date of experience: June 1, 2022
Kentucky
1 review
0 helpful votes
Follow Robert U.
Unfollow Robert U.
Share Review
Report Review

Excellent
May 18, 2022

Smooth transaction, wish all auctions went this well

Date of experience: May 18, 2022
Georgia
1 review
6 helpful votes
Follow erik d.
Unfollow erik d.
Share Review
Report Review

I have been trading with antiques for more than 30 years. (From before the Internet, when you had to actually go to physical auction house to bid).
Here are a couple of FACTS, based on more than 30 years of experience:

- LiveAuctioneers often have a "Byers Premium" between 25-33%, which is very high.

- Picture quality is the absolutely poorest that I have EVER seen, at any online auction site. (This is a strong warning sign, since that almost always is because the seller wants to hide flaws from a potential buyer).

- The seller's description of the items is almost always non existent, or very, very poor. (This is also to hide potential flaws).

- VERY few sellers offers "in house shipping", so you will have to contact a third party shipper. This becomes costly, and time consuming.

- Their payment system is absolute garbage.
I use the same credit card for at least 50 international auction houses and sites, and Live Auctioneers cannot get it to work.

I do NOT recommend using them at all.

Date of experience: May 16, 2022
Texas
1 review
4 helpful votes
Follow Zana S.
Unfollow Zana S.
Share Review
Report Review

O'Neal Auctioneer
June 14, 2022

DO NOT USE! He will rip you off to no end. I had an estate sale and he has about 10 people show up who are all his buddy's and he decides he is going to auction everything off and it all goes for about $5.00. He had two of his buddies show up who bought $2000 of furniture, tools, yard equipment, it was all worth at least $10,000 and they got it all for $2000. If you want to be ripped off use him. I would have rather given my stuff away than let them have it for almost nothing. He is one big thief. DO NOT USE HIM!

Date of experience: May 15, 2022
Connecticut
2 reviews
22 helpful votes
Follow Bonnie D.
Unfollow Bonnie D.
Share Review
Report Review

Hidden bidders taking lots
June 11, 2022

I registered and was approved to bid on a coin auction I was excited had MANY bids in put the bids in 5 days before auction when aucti started I could not enter lost all my bids kept getting message over and over to sit tight auction will begin shortly! Called auction house they said live auctioneers was running it they couldn't help Live auctioneers did NOT help and gave no explanation what happened many of my bids were won by one bid over move $5 I couldn't bid again the kicker! Was a " funny back "note I wanted bid minimum $20 5 days before auction said I was the high bidder winning ( I was the ONLY bidder then) got email I lost that too BUT it sold for my bid $20 So I called and asked how nobody bid $25 but I lost she told me "undisclosed bidder on another platform "? Put a bid in before the auction started I said yes that was me! I was the first bid And only bid! Hung up on me that makes me think that possibly some employees are " helping" bidders they know get items for cheap by blocking other bidders I think that would be fraud i bid in good faith Live auctioneers still hasn't given any real why it happened btw I've been a good customer many auctions always paid this auction was bogus Imgoing to file a complaint want it investigated by the state agency maybe they do this a lot to alot of people! I have MANY screenshots to prove what I'm alleging

+10
Date of experience: May 12, 2022
Canada
1 review
2 helpful votes
Follow bob c.
Unfollow bob c.
Share Review
Report Review

I signed up to be an auctioneer, all items where mine, all photgrapghs where mine my descriptions where mine, live auctioneer decided camcel my auction with over 107k bids, stole my money $500 sign up fee, worst customer service ever, they said they can do this because new auction BS... no customer support to help, when call them thet say emsil them, They ask me email them photos my auction and I did and they decided cancel my accouint

Date of experience: March 15, 2022
Lesley T. LiveAuctioneers Rep
over a year old

Hello,

We are sorry for your experience and that we could not list your auction on our platform. Please note that your listing fee was refunded to you today (the removal of your auction and refund of the listing fee happened on the same day). Also, due to the end of the relationship, all communications need to be through email so that they could be documented. If you have any questions, you can follow up through email, and our team will be happy to assist you.

Sincerely,

Tony
LiveAuctioneers Support

Illinois
1 review
4 helpful votes
Follow Steven L.
Unfollow Steven L.
Share Review
Report Review

A great disappointment to learn after signing up for online security service, it quickly showed that liveauctioneers.com allowed my personal information to be broadcast to the world This explains the 20 calls I get from India a day. I've had this phone number my entire life and this website made it worthless.

Date of experience: February 5, 2022
Colorado
3 reviews
2 helpful votes
Follow Ann R.
Unfollow Ann R.
Share Review
Report Review

Not all of your auctioneers are honest.
February 21, 2022

I have purchased from several of your auctioneers, and some were honest and some were dishonest. One in particular, I have since learned, openly sell fakes. Others run scams via shipping. And, some are honest and accommodating.

Date of experience: January 22, 2022
Iowa
1 review
0 helpful votes
Follow Geneva R.
Unfollow Geneva R.
Share Review
Report Review

This site has items you can't find anywhere else. It's relatively easy to find information for each auction house and details about the items. There could be better filters for searches and finding order information post-auction could be easier, but otherwise it's a great tool.

Date of experience: January 20, 2022
New York
2 reviews
1 helpful vote
Follow Eric H.
Unfollow Eric H.
Share Review
Report Review

Simply the easiest way to keep track of auctions and items. Their alerts for specific items I want is a life saver! Never leaving! Such an eclectic variety of valuables and things of interest. I cannot imagine living with out them now. They connected me with family heirlooms I would never, ever have found without them. Seriously.

Date of experience: January 19, 2022
California
1 review
1 helpful vote
Follow Lillian G.
Unfollow Lillian G.
Share Review
Report Review

My very 1st participation with this Auction House was an Excellent Experience for a Great Opportunity to Bid and Win the selected Lots which I had an interest in purchasing. I Definitely will be in keeping abreast of upcoming Auctions!

Date of experience: January 19, 2022