Litfad

I purchased two media consoles from Litfad and after a few months I received two broken, extremely low quality, and incomplete pieces of furniture that didn't look anything like what they had advertised on their website. And I mean really really low quality. Like it's not even worth your time to assemble low quality.

They are insisting I pay the return costs to China and then they will deduce the original shipping cost from the refund.

If you've purchased something from Litfad and are unable to get a refund from them, I would advise to submit a claim with your credit card company or PayPal if you used PayPal.

First time buyer. Bought dining table and 6 chairs. Chairs were supposed to be white and leather, neither of which were true. Took them to leather shop to confirm not leather. Anyone not color blind knew they were more drabby cream with black rather white. Tried to get replacement thinking they shipped wring product. Nope. Told me they would give me 10% of my $1,500 back - LOL. Then upped to 15%, then 20%, finally 35%. They told me to sell them. I said no. I cannot sue them. Take them back and refund me. They advised I could ship them back at my cost. Amazing. I was able to dispute with my credit card company and got my $1,500 back. These crappy chairs go to St. Vinny's this weekend! Amazing

Do not buy from Litfad. Their lights are not to Canadian code. They offered me a 5% refund when I asked to return it. Also the act like the site is local, it's not, it's in China. This is a full scam.

Do not buy from this company. They are criminals. Scam site. They sell junk and refuse to refund. Chargeback your credit card straight away.
Edit: They want you to remove negative reviews with the promise of a refund and then if you decline they send this.

We bought four stools with metal legs and leather seats. First the boxes looked like they were in a war, all mangled and taped but with gaping holes. When we opened the boxes there were no assembly instructions. Upon further examination, the small ziplocks with screws had holes and there were
screws missing, so we couldn't fully complete one of the four stools. Each stool has some sort of cosmetic issue with a ton of scratches on the metal. When we contacted customer service they wanted pictures and didn't really believe us. We still expect a dining table and chairs from them. Super worried now about what we will get.

First off, I should have been cued in by the fact this site is "Sponsored" but I didn't notice and so the product is shipped from China. After a few weeks I noticed the item had not arrived nor shipped. After reaching out to the company they claimed item had been shipped even though they couldn't tell me when and that I was to wait TWO MONTHS for its arrival. I immediately asked for my money back to which they refused because "item was already shipped." Item arrived in a box that looked like it went through hell and back and crushed styrofoam inside the box which made for a giant mess on my porch as I cleaned off every single piece of wood which was covered in styrofoam and static. Do not order from this vendor, they do not care about integrity or customer service.

We ordered a $900 office desk from Litfad, the parts came damaged, we contacted the customer service at Litfad, they said they would refund only 5% of the item price. We are left with broken parts of wood, that just need to be in garbage. Litfad is a fraud company.

This company isn't reimbursed or taking the return of we are not satisfied. I've paid over 200$ for two lamps and I waoted ober 2 months to receive them and when receiving, they were not expecting my expectations! I wrote to customer service and they told that no item was refund if they deliver the correct item. I'm stuck with the cheap lamps and they do not consider my needs. Really junior company! Don't trust them.

We are out of over $300 by ordering a kitchen table. The boards were good but the screws were not and this company would not send us better hardware. So we have no table, out of the money, and oh so disappointed! Wish we would have read the reviews before ordering from this company.

I ordered a table and chairs for the kitchen. The table is excellent, I really like it. The chairs are not what I expected. But the company's customer service was fantastic and we found a satisfactory solution.

I ordered a desk and when it finally arrived it was severely broken with several missing pieces. They offered to resend the broken pieces (but as soon as I declined due to moving house soon, I then asked for a refund which they refused and asked to resend better pictures, highlighting the damage (the damage was so severe, this was laughable at this point). I continued to ask for a refund, they said they would only do this if I sent the desk back to them, again, not possible due to moving home. After an uncomfortable and lengthy debate I settled for 40% refund and no replacements. Will never be buying from them again. 'QA' is quoted on their website. I am not sure this exists, a bit like the customer service.

Delivered the product completely damaged and missing parts. They will not respond to your email if you tell them that you are not happy with the product. It's a Chinese fraud company. Stay away from them.

Ordered $900 in folding chairs. Took 4 weeks on a boat and arrived wrapped in burlap. Chairs broken missing screws and pieces. One chair was the wrong chair and color. Had purchased the $2.99 insurance. Contacted them. They want me to return the chairs. Ask for a refund they refuse. Insurance never mattered. Won't send screws. Won't send new chair even though they sent the wrong ones. It's a scam.

I had ordered a bunk bed from Litfad. The bed has extremely poor quality wood and it came with chips, cracks, unpolished and sharp edges and poor black-white instructions materials. The surfaces and corners are not polished. It has sharp needles like chips and it is not painted or varnished.
How do they sell such poor quality materials while saying that these are Scandinavian bunk bed?
This is frustrating and it cost me USD$688.79. This is pure cheap Chinese materials, not Scandinavian quality at all. See the images for what they showed on website and what they sent.

Do not ever shop from litfad they provide extremely dishonest photos of their product to deceive people into thinking they are buy something better or bigger than they really are. Not only that they make it extremely difficult to return or get refunded. I am still in the process of trying to get a refund and as of right now I don't think that is coming. They are telling me things I already know and trying to prove to me they sent the right product.

I bought a computer table but thw carrier returned to them due to damage product. I have contacted their customer service thru email as they dont have a phone line. Up to now i have not received the table. I contacted again today and provided the tracking number again. Do not buy from this company! Your money will go to a waste!