April 28,2017
To Paypal on LinkShe
I believe this company to be very dishonest, as do many other customers according to Google. Please read customer reviews on Google on how people have been cheated by LinkShe and their returns and refunds policy which is supported of PayPal.
I thought Paypal protected their clients, but they didnt. I supplied my credit card company with the same information as I sent to Paypal, along with post office receipt, and it was my credit card company in the end that protected me, after I fulfilled all that was required in my return of LinkShes clothing I hope in the future Paypal, as Amazon and Ebay, will have their overseas companies supply an address for returns in country of the purchaser. I have now learned the hard way that LinkShe knows that by not suppling a returns label with a tracking number for China, it makes it possible for them to legally keep peoples money. Overseas companies have a warehouses or depoes in the countries they are shipping to, but still they give an address in China. LinkShe knows their policy makes it possible for them to cheat people.
I hope that Paypal has learned that LinkShe is not a good company, and I am not the only of their clients this company has hurt and taken advantage of.
As long as LinkShe is around I will warn the public.
LinkShe is a dishonest company operating in association with Paypal! Here youll find another person complaining about the dishonest online Chinese company LinkShe and how they are protected by Paypal.
I ordered some clothing from LinkShe that arrived not only too small but was made out of cotton t-shirt material, which is not described on their site. I made my purchase through Paypal because I felt it was safe.
In preparing the order for return, I sent several messages to LinkShe but received no response, and their contact number seems to be disconnected. I called Paypal and after explaining the issue, I was told LinkShe had responded to me, but as I told Paypal at the time, I had no message back from them. I had asked for a returns label, but was told that their address would be emailed to me. It was an address in China so I called Paypal back to ask for a UK address, (Amazon does not deal with any overseas company that cannot give a UK returns address). I was also told that I needed to get a tracking number, which I did with my returns, but after spending almost £20. In this case, the post office told me that because I did not have a returns label from the company with a bar code or tracking number, I could only get a sessions ID number, which cost me £19.75. The only other option, which cost more was to send it recorded mail, but this still would only have a sessions ID number and could only be tracked after it was signed for. Either has a Tracking number and these companies should know this just as Amazon and my credit company knows.
After talking to Paypal LinkShe then offered to pay me £40 of my £134.86, with this I called Paypal to open a dispute. After sending a copy of my postal receipt and the reason why I was not able to get a tracking number, because the company they were representing would not supply me with a returns label, at least two months passed, and after reopening this case three 3 times, Paypal said that they could not return my money because of a returns and refunds policy that protected LinkShe.
Paypal claims that they are unaware that without a company returns label the post office could only give a sessions ID number, which they find unacceptable.
My credit card company had to get my money back, and strangely enough they were aware of the post office policy that Paypal seems not to know of.
Needless to say I felt very let down by Paypal, who did not protect my interest.
I wish I had read the reviews on Google before I had any dealings with this company LinkShe. BE CAREFUL who you deal with, and what Paypals responsibility is to cover you.
I ordered a blouse early April they took it out of my Visa right away and I have not received it! I wish I read the reviews before I ordered it!
I applied for a ticket to return bathers bought on 15december I have asked every night for 2 weeks for a return address and a return no with no reply
Took 2 months to receive. Very poor quality! Couldn't return. Zero stars if I could. Don't waste your money!
THE BIGGEST RIP OFF EVER! DON'T ORDER FROM THIS COMPANY... READ THE REVIEWS FIRST AND THAT WILL LEAD YOU AWAY FOR SURE!
I Was Totally Ripped Off! Never Received My Purchase Order! Never Been So Disappointed With An Online Business Transaction!
Run away!
They're stealing the images from other, reputable merchandisers and sending crap in its place. Do a Google image search for yourself.
They will not give you your money back if you don't like it, either. Because they are in China, there's not a damned thing you can do about it, either.
Here is my conversation with them about returning merchandise:
"Hello We are deeply sorry to tell that you need to pay for the shipping fee if you want to make an exchange or return. It is not worth returning the goods due to the postage costs, right? What is more, you also need to wait a long time before we receive the package, about one month. As regards to the one you received, we suggest giving others as a gift or selling them on line. And we will give you some compensation if you keep them. Ok?
Alutz At: 04/24/2017 09:05:51 AM
I would still like to return these items for a full refund; I will pay for the postage. Please provide me with an RMA to return these items.
Adminstrator At: 04/24/2017 14:30:36 PM
HelloWe are sorry. How about we credit 20% compensation on your store account to make up and you keep those items? You can use it to buy other items on our website.
Alutz At: 04/24/2017 23:06:15 P
I do not want credit for your merchandise, as I do not trust it will be any better than what I have received.
I want a full refund for my items. Please provide me with an RMA. Immediately.
Adminstrator At: 04/25/2017 11:10:33 AM
How about we give you 20% refund. Do you agree?
Alutz At: 04/26/2017 00:50:15 AM
Why are you making this so difficult?
Per your website:
"If you are not 100% satisfied with the items you received, we gladly accept the return within 30 days of receipt for most items in new condition.
Can I have the full refund for the return?
We will offer full refund of the items you returned.
Once we have received the returned item(s), we will email you and arrange an exchange OR A REFUND within 7 business days."
100% REFUND, PLEASE!"
THIS IS THE WORST ONLINE SHOPPING EXPERIENCE I HAVE EVER HAD! If I could give zero stars for each of these I would but the lowest they allow is 1 star. This company is in CHINA. The products are NOTHING like the photos on the website... they are SO CHEAP. NOBODY would buy them if they saw them in person. Only reason they sell anything is because we get duped to purchase from photos online. They look like items of clothes that are copied from pictures. THIN paper material, and no tags- they only VAGUELY resemble the items in the photos. So the website lies to you. After days and days of wondering where your items are and if they shipped you get an email and finally see they are shipping from CHINA. So now you realize it's a couple weeks before you receive and will be a NIGHTMARE to return so you pray to God the items are decent. Then you receive the product and discover they are complete CRAP. Cheapest clothes you will ever see. They would never pass quality inspections in the United States. I don't even know what the materials are... they're sure as hell not cotton or any other common materials we have. It's more like PAPER but so thin you can SEE THROUGH IT at the same time. It's absurd. So then you contact customer service to see what you can do to return and it's the WORST customer service experience EVER. I can't even go into detail about it, I'm too mad and frustrated to even talk about it. JUST TRUST ME ON THIS. You fill out a "ticket" and it takes a day or more to hear from anyone and when you do its a sentence at a time and not helpful at all, then you reply and speak to a different person and so on... over... and over... and OVER again FOREVER. Until they wear you down and you give up because you can't waste one more second on this ABSURD situation. It's unbelievable. So website... SUCKS and lies to you= zero stars. Shipping=zero stars. Products=AWFUL, CHEAP, NOT AT ALL LIKE THE PHOTOS=zero stars. And customer service=SUCKS, worst ever=zero stars. Hope you don't make the same mistake I made. SAVE YOUR MONEY, TIME AND STRESS. DO NOT SHOP LINKSHE!
ITS BEEN 3 WEEKS NOTHING, THEY MADE ME PAY RUSH DELIVERY. SCAM DONT BUY!
READ ALL THE REVIEWS BEFORE
Y'all totally saved me money, time and a fashion disaster. Keep writing reviews. Thank you...
Overview
LinkShe has a rating of 2.2 stars from 396 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LinkShe most frequently mention customer service, poor quality and bathing suit. LinkShe ranks 149th among Women's Clothing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members