• Linenlooks

Linenlooks

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Overview

Linenlooks has a rating of 1 star from 22 reviews, indicating that most customers are generally dissatisfied with their purchases. Linenlooks ranks 2041st among Women's Clothing sites.

  • Service
    8
  • Value
    6
  • Shipping
    8
  • Returns
    5
  • Quality
    6
7
See all photos
How would you rate Linenlooks?
Top Critical Review

“Worse of the worse! Thieves!”

Janice K.
7/14/20

I waited 5 months for an order made Feb 28th. Pandemic virus delayed shipping but when my order finally arrived, I was shocked at how awful the items were. Out of 5 blouses only 1 looked anything like I ordered. Colors, neck styles and embroidery were completely wrong. You could tell that these were just thrown together to get the order out. They don't answer their emails so I can return these worthless blouses! I'll never buy nor recommend them to anyone!

Reviews (22)

Rating

Timeframe

Other

Thumbnail of user janicek170
1 review
10 helpful votes
July 14th, 2020

I waited 5 months for an order made Feb 28th. Pandemic virus delayed shipping but when my order finally arrived, I was shocked at how awful the items were. Out of 5 blouses only 1 looked anything like I ordered. Colors, neck styles and embroidery were completely wrong. You could tell that these were just thrown together to get the order out. They don't answer their emails so I can return these worthless blouses!
I'll never buy nor recommend them to anyone!

Thumbnail of user not143
1 review
9 helpful votes
August 16th, 2021

Junk Junk Junk and totally worthless. What a waste of time and money. The sizes are so off, I purchased an XXL tank top knowing it would be a bit smaller than a medium as mentioned; but the size is ridiculously small for XXL. My very petite grand daughter can't even fit in it. Don"t buy from LinenLooks... Your purchases will not LOOK like what you want. And the fabric, don't even get me started. Cheap and pilly. So disappointing. Their pictures are so deceiving.

Tip for consumers:
DO NOT BUY FROM THIS COMPANY...EVERYTHING IS JUNK.

Products used:
Junk worthless tops.

Service
Value
Shipping
Quality
Thumbnail of user laurelw359
1 review
24 helpful votes
June 22nd, 2020

After waiting months for the items to arrive, they don't even look like what is pictured. Below, you can see the clothes I received and screenshots of what I ordered from their websites. Furthermore, the quality is really bad. I've just contacted them to initiate a return... not sure if they will respond. If not, I'm going to try to get PayPal involved to help process the return. I had thought that since payment was through PayPal I'd be safe if something went wrong. I'm really hoping that's the case because these clothes are such poor quality and I will not wear them. I'm aware that there are scammers out there and it sucks to be someone caught by their lures. Don't fall for this one.

Thumbnail of user janetw475
2 reviews
15 helpful votes
July 8th, 2020

Only giving Linenlooks a 1 for review, because a dress ordered on March 17, finally did arrive on June 8. Otherwise, not much good to say. Floral print button front dress with tan leather-ish belt. Yes, it buttons, belt is tan. Fabric is supposedly cotton poly blend. Not as much cotton as a cotton swab. Packaged (squished) into such a small bag for shipping, it barely unfolded. Very cheap fabric. Did I mention how long it took to arrive? Never ordering from this site again.

Thumbnail of user florencej54
1 review
9 helpful votes
July 5th, 2021

Ordered capris and they were made of cheap skimpy material that smelled awful. TrYing to figure out how to return. Would not recommend ordering from this site.

Thumbnail of user carolm1274
2 reviews
13 helpful votes
February 25th, 2021

I ordered a belt from them and when I received it it was a totally different belt. It was cheap and partly plastic and macrame. I tried reaching out to them and they asked me for the order number. I sent it to them and never heard back. I have been trying to contact them to no avail. I am so sick of these companies ripping people off.
I tried attaching the receipt and picture of the one I ordered but for some reason it wouldn't take. I believe it wanted bigger pixels and that's the only picture I have which was on my receipt.
Do not buy from them, save your money and a headache.

Tip for consumers:
Do not waste your money and save yourself a headache and time. I am so sick of people who have to do this during covid lockdown to have people like this company ripping people off. I am on disability and this has been a loss and a headache.

Products used:
I am stuck with the belt they seent me and not the one I ordered as they refuse to reply back to my e-mails.

Service
Value
Shipping
Returns
Quality
Thumbnail of user laurenl387
1 review
17 helpful votes
September 20th, 2020

Same as others... shipping was months late, I tried to cancel order several times through email, through the Shop app, and through PayPal... then they ship the order and my items are total JUNK and nothing like the items ordered. I've continued to try to get a refund, no luck yet. Unbelievable.

Thumbnail of user angelam1245
1 review
12 helpful votes
January 27th, 2021

Beware, this website it is a scam. The product they have for sale aren't real and all you get it a fake substitute of something that it may look similar at 10 miles distance but you will get it is not what you order. If you get a package will come from China and the 14 days delivery it is actually 2 months. I submitted a claim for the item received that it was not what I order and they refused to refund. Lucky I paid with PayPal and they stepped in and the claim was solved in my favor and I was able to recoup the money. Stay away from this website and buy from trust seller like Amazon

Tip for consumers:
Stay away. Total scam

Products used:
Scarf

Service
Value
Shipping
Returns
Quality
Thumbnail of user sharmang1
1 review
11 helpful votes
July 13th, 2020

It took 3 months to receive our clothes and one of them was made poorly and didn't look anything like the advertised dress.

Thumbnail of user dc900
1 review
1 helpful vote
February 5th, 2022

Do NOT buy from them. It's a scam. I never RECEIVED my order and you can NOT CONTACT THEM. They kept my money ($28.00+) and won't reply to emails. There's no contact address or phone number. DO NOT THROW YOUR MONEY OUT. They don't deserve even one star. Horrible SCAM

Thumbnail of user hollyv47
1 review
12 helpful votes
December 18th, 2020

I ordered something and they sent me a completely different item. Something that I didn't want. So they said I could get 20% back and keep it. BUT I DON'T WANT IT! So I ask for the return address and they send it to me, but I have to pay for the shipping. Either way I lose. Instead of just telling me they are out of my item they screw me over.

Thumbnail of user janicek182
1 review
11 helpful votes
July 28th, 2020

The absolute worse clothing company ever! Do not - I Repeat! Do Not buy anything. Your throwing your money away. They don't send what you order and won't answer you if you want to return items. They're worse than trash!

Thumbnail of user samb1113
1 review
0 helpful votes
March 21st, 2022

Still waiting after 2 months for my order. If it dose come i expect to be disapointed after reading these reviews.

Thumbnail of user tiffanyw474
1 review
2 helpful votes
January 7th, 2022
Verified purchase

Ordered from this site 4 months ago and still haven't received the product. Emailed them more than once, shows it was read, but no response back. Basically just took my money.

Service
Shipping
Thumbnail of user cindyw416
1 review
14 helpful votes
April 17th, 2020
• Updated review

Well overall, you can see this process took a lot of time and effort. In the end, the package tracking just stopped in Shanghai on Mar 11 and eventually PayPal decided that no final shipping receipt meant that they decided in favor of the seller! Officially my claim was closed as 'no tracking details provided' which is a total lie. A long chat convo with PayPal did not change their decision. What kills me is that Linenlooks is still able to take payments using PayPal, Linenlooks switched to a new account with another gmail address (which PayPal allowed, even though that "new" gmail address was actually documented within my claim and it's the same URL). So. Live and learn, all you can do is watch for warning signs of scammy websites before ordering. Have to say I don't believe I'll ever again attempt to return anything to an uncooperative seller located in China :( Also I am NOT happy with PayPal's support process. Plus it is sad to realize that a site having PayPal as a payment method doesn't mean it's a valid site OR that PayPal protects your purchase. -Cindy W

Linenlooks not as advertised... see photo comparison
March 25th, 2020
• Previous review

I placed an order for six items from linenlooks.com. None of the items are as described, please see attached jpg and have a good laugh. I paid with PayPal. After receiving the package I contacted linenlooks three times to ask for the returns address (not on website) and I included a pdf as requested, to show the problems. Then I opened a PayPal complaint and suggested a partial refund if i didn't have to ship - linenlooks finally responded "Hi we make sure we have send all items same as your order, I don't know why you don't like them, Linen clothing from us is best." Eventually PayPal got back to me and said i needed to ship the items back. Original payment $133, shipping back to China cost $43 (usps) - i took the chance since Paypal said they had already frozen my refund amount in the vendor's acct so i thought there was a good chance i would get it back. Plus I really want linenlooks to lose their Paypal privileges! Anyway order placed 1/4. Items received 2/3. Reported to Paypal 2/9. Feeble response from linenlooks 2/14. Paypal asks me to return items 3/2. Shipped items 3/6. Unable to post proof of shipping to Paypal site (site refused to upload) and had to call and email to get the proof of shipping accepted, receipt image never did appear on Paypal site but status at least updated 3/8. Since then, Paypal's date of promised resolution keeps moving later and later and later and later. Today (3/24) it moved yet again, to 3/29... I was hoping I could post an actual resolution but not yet possible. I will post an update when i finally resolve this, if sitejabber allows updates/comments. I shall always review sites more carefully before ordering!

Thumbnail of user christied50
1 review
5 helpful votes
September 10th, 2020

I waited a while to get goods, no problem we are in a pandemic. I ordered 5 things not one of them looked liked the pictures! The quality is terrible! I've tried to get in contact with them and nothing! They don't respond very upset that I bought from them!

Thumbnail of user nickc459
1 review
6 helpful votes
January 8th, 2021
Verified purchase

I ordered some gloves (for a man - 1st photo) from this company. I was sent a completely different, and paper-thin, poor quality product (women's gloves - 2nd photo) and when I wrote the company they said they had issues getting the materials to make the product I ordered due to COVID-19, and they wanted me to pay to send the product they shipped to me back to China. They acknowledged that it was not the product I had ordered, they simple sent me something different, and not something I want at all, without asking me if this would be acceptable. Later they offered to let me keep the paper-thin, poor-quality, women's gloves and would refund 20% of what I had paid. I did not accept their offer, told them I was not responsible for paying to ship the product back to them that they sent me, and requested an immediate refund. No response for weeks. Do not do business with this company. Xi An Hui Xin Gong Chuang Co., Ltd is Linenlooks.

Products used:
Did not receive the product I ordered. I was sent something else that I did not want, does not fit, etc.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sallyep
1 review
0 helpful votes
January 16th, 2022

I ordered a shirt from them six weeks ago and they have been paid but nothing has come. I tried email and no answer.

Tip for consumers:
don't shop this site!

Products used:
never arrived

Service
Shipping
Thumbnail of user joannew630
2 reviews
6 helpful votes
January 21st, 2022

This is not a reputable company! Quality of clothing is cheap. Impossible to make return cuz of cost to ship it back. Plus you can never reach company. Will be reporting company to whoever I can.

Tip for consumers:
DON'T ORDER from this site! Quality of products is garbage! You will not be able to get your purchase price returned. Ships from China and cost is more than what you purchased. We really need to report this company to anyone who listens. I'm starting with the BETTER business bureau. Good luck

Products used:
None!!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user ingridh51
1 review
1 helpful vote
July 31st, 2020

Vreselijk bedrijf koop hier niets je loopt de kans dat je belazerd word. Betaling via PayPal, ook een vreselijk bedrijf, krijg geen bestelling en ook geen geld terug. Mensen pas op koop hier niet en zeker niet via PayPal

Thumbnail of user danag287
1 review
6 helpful votes
July 14th, 2021

They WILL steal your money! Horrible, horrible site! Never received my items and no one responds to your inquiries. This is my order with the "tracking #". TOTAL FAKE BS!

linenlooks.com
2021-06-22 17:55:55
ID: 08-*******

Hello d-gladson
Please kindly note that your order is on the way. Track your shipment to see the delivery status.

Tracking Number

SF EXPRESS: SFxxxxxxxxxx594
Order Number: NVxxxxxxxxxxxxx707
Creation Time: 2021-06-12 00:26:59
Status: Shipped
Order Detail
Product Price 61.32
Shipping Cost 12.99
Discount Price -6.13
Insurance 0.00
Payment Fee 0.00
Total Price
USD 68.18

2021 Summer Autumn Women Casual Solid Color Short Sleeve Cotton Linen Dress Women's Clothing
**************
X 1 20.76

2021 New Sleevless Pocket Solid Loose Linen Cotton Maxi Dresses
X 1 18.78

Summer Sexy Backless Sleeveless Loose Dress Women Slash Neck Spaghetti Strap Party Dress Casual Striped Print Vintage Mini Dress
**************
X 1 21.78

Safe Notice: We make every effort to ensure that all of our emails are subjected to virus check before delivery, and pursuant to our policy, any ". Exe" files or files containing any form of potential risks are not allowed to be sent out. Please do not attempt to open any attachment containing these file extensions without prior confirmation with the sender.
©2021 www.linenlooks.com

Tip for consumers:
DO NOT USE THE LINENLOOKS.COM SITE!!!!

Products used:
NONE! I never got them!

Service
Value
Shipping
Returns
Quality
Thumbnail of user maryellens23
1 review
5 helpful votes
June 25th, 2020

I ordered four clothing items in March of 2020. I still have not received them. I have sent E-=mails with my receipt attached $98.00 total.
No one is returning my E-mails in response to where are my clothing items.

On Tue, Mar 10,2020 at 11:26 AM linenlooks <*******@gmail.com> wrote:

Linenlooks
Order 1808nv

Thank you for your purchase!

Hi MaryEllen, we're getting your order ready to be shipped. We will notify you when it has been sent.

View your order

Or Visit our store

Order summary

3/4 Sleeve Patchwork Casual Round Neck Dresses × 1
White / L

$30.68

2019 Floral Printed Loose Beach Long Cardigan × 1
Same As Photo / l

BUY 2 GET 3RD 30% OFF(-$6.29)

$20.99

$14.70

Women Casual Printed Dress Round Neck Summer Shift Holiday Beach Dresses × 1
White / L

$26.09

Pockets Natural Casual Plain Linen Pants × 1
Black / L

$26.79

Subtotal
$98.26

Shipping
$0.00

Taxes
$0.00

Total
$98.26 USD

You saved $6.29

Customer information
Shipping address
MaryEllen Snarggrass
6105 Golden Hoills Drive
Golden VAlley MN *******
United States

Billing address
MaryEllen Snargrass
3305 Highway 169 N
118
Plymouth MN *******
United States
Shipping method
FREE SHIPPING ON ORDER $69+
Payment method
Paypal $98.26

Please send items to billing address, thank you
MaryEllen Snargrass

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