LinenlooksReviews 22

I placed an order for six items from linenlooks.com. None of the items are as described, please see attached jpg and have a good laugh. I paid with PayPal. After receiving the package I contacted linenlooks three times to ask for the returns address (not on website) and I included a pdf as requested, to show the problems. Then I opened a PayPal complaint and suggested a partial refund if i didn't have to ship - linenlooks finally responded "Hi we make sure we have send all items same as your order, I don't know why you don't like them, Linen clothing from us is best." Eventually PayPal got back to me and said i needed to ship the items back. Original payment $133, shipping back to China cost $43 (usps) - i took the chance since Paypal said they had already frozen my refund amount in the vendor's acct so i thought there was a good chance i would get it back. Plus I really want linenlooks to lose their Paypal privileges! Anyway order placed 1/4. Items received 2/3. Reported to Paypal 2/9. Feeble response from linenlooks 2/14. Paypal asks me to return items 3/2. Shipped items 3/6. Unable to post proof of shipping to Paypal site (site refused to upload) and had to call and email to get the proof of shipping accepted, receipt image never did appear on Paypal site but status at least updated 3/8. Since then, Paypal's date of promised resolution keeps moving later and later and later and later. Today (3/24) it moved yet again, to 3/29... I was hoping I could post an actual resolution but not yet possible. I will post an update when i finally resolve this, if sitejabber allows updates/comments. I shall always review sites more carefully before ordering!