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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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Sizes seem to run large. Love the fabric quality. Will order again.
Easy & great choices but the material is thinner than expected and edges are unfinished
My items arrived as stated but it took a long time! I put on one super cute shirt and a I liked, my fingernail tie a hole in the material. That's super thin! Then I pulled the tag away from the side to cut it off and it ripped another large hole in the side. I'm afraid they will all fall apart now! They use the cheapest material I've ever seen!. Otherwise the clothes are cute and order was correct.
Great website and beautiful shirt designs. Very creative. We're now a repeat customer.
Website and pay process was very simple. Thanks.
I didn't know that if a product was back ordered I wouldn't find out until I went looking for the rest of my order. The dress was exactly what was pictured. The shirts were not as vibrant as the pictures showed. But still ok. I never buy for me. But am very happy with the dress and the shirts are ok I do like the fabric but wish the graphic was as "bright" as the online photos showed.
No problems so no problems! No problem no problem no problem except with this survey!
Good. Would be nice to click on the message and then check out the styles as well as the colour.
Love the soft cotton feel
Website easy to maneuver, shop. Unfortunately, upon receipt of order, merchandise was not at all as depicted. Poorly constructed, cheaply made.
Shipping was slow but overall I am satisfied. I would have liked a faster shipping!
First, most of the garments do not have finished hems. The two that are finished are not true to size. I will not order from you again.
Overall a great experience. Mostly true to size but some bigger than others even if ordering the same size.
I ordered several T-Shirts with cutesy sayings. Although the shirts were a bit thin, I do like a thinner T-shirt. But, if you're expecting a T-shirt like you would buy at a retail store, you will be disappointed. I still like what I received.
You charged my card TWICE! I better get a refund! Thes stuff I ordered is not worth what you over charged me twice on for 97 us dollar and the other 80, us dollars for one order!
Intuitively simple. Only issue was lack of communication that shipment had entered US with an updated delivery date (luckily I was available).
My sister loves her shirt! She was totally jazzed about it. It is a conversation piece/ice breaker.
I understood I would have an opportunity to personalize the name; I wasn't offered that opportunity and was told it was not possible.
Please accept our sincere apologies for any inconvenience caused. I believe there is some misunderstanding.
The promo code you mean is a lotto code and the actual discount is random from 15%-50%OFF, and we use "UP TO 50% OFF" as our slogan to explain.
Hope you can win big discounts next time~
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for the inconvenience.As we check, we charged you twice since you placed 2 orders. For the unship duplicate items, we have canceled for you and will refund you. For the already shipped items, we can not cancel them for you now. We have notified the logistics department to intercept this package. If the interception is successful, we will cancel and refund you as soon as possible.If not, after you receive it, you can contact us to return it.If you have any problems, feel free to contact us via email or online chat