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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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Easy to use site and product was excellent. Wife loves it "Yes I'm Cold me: 24/7".
Overall the experience was great. This is my second time using this service for my family. The group order feature is amazing. Thank you for the excellent customer service.
OK, had to re-do - shopping bag and cart seem to be different.
Difficult to navigate and shipping costs too high and takes to long to receive items
I was able to get the quality and comfort we all wanted for a great price! 100% recommend! I will say that the entire process was flawless!
Biggest problem was choosing which to buy... really good selection! Actually I nearly said "Too good a selection" as I spent ages going back and forth. I was buying a gift for a friend that has a similar sense of humour to me and also does not suffer fools gladly...so I was a bit like a kid in a candy store here! Will definitely be back!
Bought from this vendor before. Quality merchandise.
Shirts are fun and get positive attention when worn. Sometimes they appear unfinished, but look very comfortable when worn
Early Christmas shopping - done very easily and entertaining gifts!
Delivery was a bit longer than expected. Actual shopping was simple.
Really cute stuff and I got several discounts. It showed up really quickly. Quality is excellent! Getting loads of compliments on the shirt.
Nice items, but a pain to search through as there is so much good stuff
Had questions, but only option for communication was a chat. Not the easiest was to explain or receive info.
Listing the sizing by cm is not useful in the United States. Please provide both cm and inches
I agree that the sizing would be helpful in inches not metric. When the 1st shirt arrived I was concerned if or when I would receive the 2nd. It came 7-10 days later. They both fit according to the chart provided. I am happy with my purchase.
This is my first time shopping with Lilicloth. I love the sister shirts since I have so many sisters.
A lot of variety and fun to look through men and women choices.
Easy to order. Fun items. A little thinner than I anticipated but overall nice.
Lilicloth should make clear at the time of ordering how long the delivery would take. They don't tell you they are only the middle man for China and have no control over the shipping or length of time the order will take.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members