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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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The price, shirt, and delivery were great, however, my girlfriend who's pretty petite, the sweat shirt was much too small for her.
I enjoyed all the different sayings. Enjoyable. I was disappointed that the material was not heavier.
For someone who is getting old (75!) you made things fairly easy, for which I thank you
Great product range. Good delivery and general good quality.
Different sizing on same items is confusing. Not sure if I ordered the correct sizes. These are Christmas presents
Sizes run very small. Material is sub-standard. Return policy is horrible. By using their shipping label, it would cost $59.00 to send the t-shirt to China.
I feel these run a little small compared to usa
Definitely cute
Great prices and discounts prices. I received an opportunity to give suggestions for future items
I has ordered a couple of shirts for birthday presents and they didn't arrive in time. It took longer. Then I expected for them to arrive. No where in the description does it state that they were coming from overseas.
The sizing isn't consistent. An XL in one item will be an XXL in another and a M in yet another.
The quality of the items is very good.
This was my first order and I was supposed to get a 10% discount. Granted my things were on sale, but still it was first order. I was quite surprised by the heavy shipping fees so the 10% might have helped my anger/disappointment. I just don't think that's fare.
Very easy site to navigate, and really well presented.
Small can fit a Medium size person and a Medium can fit X-Large etc. Too much trouble to return so I will keep it. I will know in future if I need Medium, I should get a Small!
Easy to order, and easy to find what I was looking for! Unusual item that fit the bill!
Quick and easy seemed like delivery took a long time. I ordered a hoodie thinking it would be the traditional hoodie fleece and it wasn't. Pay attention to the fabric.
I love the hooded long sleeve tshirt that I bought. However I was surprised that I had to order a size 5x when my normal size is a 2x.
I will let you know more once I get a chance to check out the product.
Very happy with this new website. Great messages, xmas shopping complete.
I'm disappointed with the lack of response for information on a returning an item. The procedure 48 hrs and it has now been 5 days and I'm stuck with a product that I can't use.
Not sure I received all the discounts including the 10% off first order.
It was very easy to understand and process the order.
I tried to delete an item from shopping cart because I changed my mind after I saw how much shipping was for 1 shirt. Once I started the payment process I couldn't delete the Item. I then got an email telling me to finish the payment. SO I DID! I felt trapped into the purchase. Most sites let you remove or delete from the cart even after you start the payment process. You should give the customer that option.
I tried to delete an item from shopping cart because I changed my mind after I saw how much shipping was for 1 shirt. Once I started the payment process I couldn't delete the Item. I then got an email telling me to finish the payment. SO I DID! I felt trapped into the purchase. You should fix your website. I'll shop somewhere else.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for the inconvenience. Size of items from different style vary. We recommend you to check the detailed measurements in the size chart first. You`ll find the size chart under product details.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center?
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you
As our products are shipped from our fulfillment center in China so the return country is also China. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.
Sorry for any inconvenience caused. I’d love to understand more details about the issue you mentioned.
Would you mind providing us with your order number? We've already sent a private message to you, please check and we are looking forward to your reply.