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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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Shopping was fun and easy, just as shopping should be!
I have been pleased with previous orders …good laugh while shopping and my sisters loved their shirts and the one guy did also. They all asked where I shopped gave them your name. At a wedding reception didn't have your email or my phone with me sorry
Easy ordering. Nice selection of printed shirts. Shipping costs a bit high.
Buying for a grand daughter. You had a nice selection for the younger generation since I am 88
The billing said sweatshirts, they're just long sleeve polyester shirts! I was very disappointed!
I ordered 2 shirts; one was for Halloween. The material was clingy. I wish it had been cotton and polyester.
I like the variety and the online convenience that you offer
I have ordered 9 shirts now. I love the incredible soft and smooth texture of the shirts and the graphics/print are great. I had an issue with one shirt (wrong size), but Lillicloth was able to get it changed to the correct size before it was shipped. Took approximately 3 weeks, but my first order made me order more. The shirts are true to size. Yes, I will be ordering more.
Pretty easy to navigate the site. Hopefully tracking will be just as easy. Thanks.
Excellent service. Speedy delivery and well-packaged. A fair price. Was delivered as promised
Thank you
This is my first order; went smoothly. Doesn't deserve to be called a sweat shirt. Not decent to give as gifts. Paper- thin cloth. Nothing more than a cheap t-shirt with ridiculously long sleeves. Will never order from this site again.
It was easy to order, and I received my order quickly. Very satisfied.
I am still waiting for a refund for an item I canceled but was charged for. A shirt was described as a sweatshirt but when arrived was a shirt. A man's shirt is so short no man can wear it. Very unhappy with customer service. Very disappointed all around, I had planned a large Christmas order but will not place it now.
Shopping was great checking out was a nightmare. I wanted PayPal and I don't think the site let me use it. I have been trying to place this order for over a week. I'll take what I get and not uses this site again.
Ordered a Large size T-shirt. When it arrived it barely fit was way to small to be a Large size by American Size charts. Requested to return it for an Extra-Large. Lillicloth advised they would send me return instructions. Instead, got an E-mail saying they would refund me 15% of the total cost of the T-shirt which amounted to $5.14. I paid over $27.00 for the T-shirt including shipping. Done doing business with these crooks.
Thank you for the feedback and sorry for any inconvenience caused.
Size of items from different style vary. We recommend you to check the detailed measurements in the size chart first.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking.
We can accept returns, if you still want to return the item, you can contact us for the return label.
Before that, for good willing, we would offer some solution to satisfy our customers. Sorry that you're not satisfied with that. Please contact us or reply to our private message, and we'd love to confirm more details about your return request and communicate with you.
If you have any problems, feel free to contact us via email or online chat
Very Good today,,, got an email from LILICLOTH today that I can return a previous purchase for a larger size as the size I origionally ordered was my correct size but the T-shirt was "smaller" than most Large sizes I'ver ordered from other vendors
I ordered about six items all different style shirts, long sleeved and sweater shirts. I liked the styles online. Overall the colors of the fabric are vibrant but the fabric is a little thinner than expected. Which is okay for me since I live in a warm area most of the year. I did notice after one washing that some of the lettering has started to peel so I don't expect this to stay on much longer with multiple washings.
Easy to use app lots of funny sayings on the shirts just love them.
Great choices and options both for gifts for my wife as well as for some relatives. Good sizes in stock of the various colors we were hoping for and prompt arrival from order time until we received the products. Very impressed.
Shipping is too expensive. I get free shipping from Amazon and will use them from now on. I ordered similar long sleeve shirts in a 3X. One fit nicely and the other is too tight.
Easy to use, loved the photos showing you what your getting. Your stuff is really cute and I love the style.
Loved the shirts. I laughed very hard while shopping. It was enjoyable knowing I'll wear something I actually want to say
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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Thank you for the feedback and sorry for any inconvenience caused.
As we check, we give you a offer on paypal about the item was canceled, but you do not accept it, so the we cannot refund you, you can accpet our offer, then the money can be refunded.
Thank you very much for your suggestion. We have given feedback to relevant departments and will improve our service.
We also have the online chat service， you can find the button on the left corner of web page
Size of items from different style vary. We recommend you to check the detailed measurements in the size chart first.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department.
About the return request ，we have sent you an email, you can check it and reply us.
If you have any problems, feel free to contact us via email or online chat