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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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All good. Lost track of long or short sleeve, but that's my problem. Shipping took a little longer than I would have expected but still not bad. Material feels good.
This thieving company I spent 190.00 American and never got my order. When questioned the order they played dumb and said I couldn't get a refund. So if I don't get my full refund back, I have 5000 fans that at least 30 were scammed but 9.99. Is worth it to add 5000 negative reviews I've tried for a month to get my money back since they could write my address correctly or so they say it was address but still no merch. Maybe I go big 20.00 for 50,000 negative reviews and stop them in their tracks. It's who you know not whom you blow and of. Purse im gonna keep leaving negative feedback for the test that keeps telling me no refund n no merch. How do you say ocer in the UK. Bunch of twats! Send me my fookin cake $#*!
Easy website. Order was just placed. Conformation received quickly. Until my Items arrive that is all the info for now!
I've ordered many items from Lilicloth, and am generally very satisfied with them. They could, however, make sure that the sizes listed are accurate to the measurements given. Two of the tops I ordered are smaller than I like, even though they were listed as the right size. But I like them too much to send them back, so will just lose some weight so I can wear them!
Good web site - easy to find the items I wanted to order. Good selection of items.
Excellent - good choice of merchandise, easy to follow instructions for placing order, timely delivery, correct items shipped. No complaints..
Cute shirts will be fun to open at Christmas. It was good I pre order because the order came in staggered
Cute shirts will be fun to open at Christmas
Easy enough with good choices would be one way to say it. I think they have a pretty decent selection of clothes and once I realized where they came from honestly I expected junk but was pleasantly surprised. Clothes ran true to size in my opinion.
The shirts are cute, but they run extremely large. The return process is difficult. Sadly, I will not order anything again.
I'm getting used buying from you. I love it. Husband too
I LOVED the first pair of leggings (a bit large but okay) the second pair fit but I washed them and they kind of came out of shape, but it was my own fault. The first pair was so great I'll definitely order it again!
The picture of the shirt at the site was misleading and is not what i got.
Disappointed.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Aside from this shirt I did not see anything of interest. And I do not know your quality.
The quality seems fairly OK.
Aside from this shirt I did not see anything of interest. And I do not know your quality.
Site is easy to navigate, but sizing is inconsistent. Be sure to check the sizing chart on each and every item before placing into your cart.
Great, easy to shop and a speedy check out, good amount of items to choose from
I did not like the shirt material. No give to shirt. Too small even going up a size
I like the choices of color, size, and designs It was fun viewing the shirts
I needed help and customer service was very helpful.
We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online. Stay safe and have a good day!
Quick and easy. Not a hassle like some websites. Good products, Large selection, Great colors and fabrics. Have purchased fun you before. Great customer service.
These shirts are amazing. I bought them as gifts for an early Sister Christmas get together, and everyone loved them. (Including myself). The size for all of them were right on. Nice, warm, comfy and wonderful looking.
Klarna messed me up a little. Got it straightened out. Great shopping experience.
Good sales and discounts. I liked the selection of items.
Easy shopping and great products. Very funny Christmas shirts. I bought 6 tee shirts for my Bible Study ladies.
Pretty good I guess only thing is I was suppose to get two things off as pet shirt but only got one. I'm still somewhat confused about that. You should have honeyed both the way I see it. I hope they are as nice as they look.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for the inconvenience. But we are not scam companies. We are LILICLOTH.COM, lillycloth.com this is not our website. We usually send the package to the address provided by the customer. If you do not receive the package, you can check whether your address is correct. If the address is correct, but the package cannot be delivered to your address, you can provide us with the order number. We will check for you and provide you with a solution.
Would you mind providing us with your order number? We've already sent a private message to you, please check and we are looking forward to your reply.