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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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Very happy with the products and service I received.
Don't like to purchase items from overseas for security purposes. As much as I like the product, I probably won't order again. Even our bank contacted us to make sure the purchase was authorized
The items are fun and relatively well made. The graphics last through washes well.
Easy Simple and Awesome especially when you have caring sisters
The item i ordered was exactly what I wanted. It was very well done and looked exactly like the exemplar. The only problem was the length of time from purchases date to actual delivery date. I thought it was a bit long.
Tons of styles to choose from. I ordered 3 long sleeve shirts. The shirts made with a "blend" of cotton, polyester etc. we're sized generously but the one that was mostly cotton ran slightly small. I decided to keep it because it was a Halloween shirt and I have the ability to alter it. Overall, though, I was pleased with the products for the price.
The sizes are so far from the correct sizes. Very depressing on that but all is well
Will let you know as soon as I receive product, seems so many of these sites are bogus.
It was simple and A to B. There were so many great sayings to choose from.
At 25.00 you said if I spend 5.00 more I would get free shipping. I spent 10.00 more and then you charged me 10.00 for shipping.
At 25.00 you said if I spend 5.00 I would get free shipping. I spent 10.00 and then you charged me 10.00 for shipping.
Pleased with order & laundered nicely-would like more if the hem & sleeves were finished better.
I love the shirts I've ordered from you! These were gifts and the recipients loved them too! Thank you!
You offered a discount if I provided my email when I first opened yours site, that opportunity never presented itself again. Also it would be nice to see an approximate delivery date on the completed order. Upon receiving the shirts that I ordered I discovered that the 2x long sleeve shirt was too small. The size that it said it would fit.didn't! Not going to pay shipping to return to England when it's almost as much as the cost of the shirt. T-shirts are made of the thinnest material possible.
I was very disappointed in the fabric (texture & weight) and overall quality of the products I ordered. I do not feel that the product descriptions were accurate
Love your snarky selection of sayings. :)
Easy does it………………………………………………………………………………………………..
Easy to find items and easy to order only wish you had a better return process
Very easy to shop and such cute stop
Ordered a sweatshirt for my daughter, it will work for California weather, but I'm sending two to the Northeast New England area, winter, they are thin jersey type material and will not keep people warm for the winter but, they can layer. I like the The multiple choices. I only hope they make it here before Thanksgiving so I can send them via mail.
Easy shopping experience. Product seemed interesting
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have any problems, feel free to contact us via email or online chat
Very easy to navigate just hope the sizes are good never shopped here before
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're terribly sorry to keep you waiting. Our estimated delivery date is based on several factors, including the destination address, and the time we assemble and prepare your items for shipment.
It will need 3-5 business days of processing time and 10-15 business days of shipping time.
For more details, you can check the shipping policy here: https://lilicloth.com/information/shipping-policy
Your opinion is very important to us, we have given feedback to relevant departments and improve our speed.
If you have any problems, feel free to contact us via email or online chat