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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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It was easy and there was lots of items to look at. Glad I found what I was looking for.
Easy, but will wait to see the product... which was fine once it arrived,,,
Easy, but will wait to see the product...
Other than offering coupons where no place to put code
Disappointed. The sweatshirts are not sweatshirts. They are more like a jersey knit.
Using the USPS was a bummer. One item of my order was extremely late in arriving. Options of using FEDEX or UPS should be available.
Nothing special. It was a lazy morning reading the digital newspaper and the ad showed up.
Making this purchase has been the easiest online purchase I have ever made!
Although the items I've received for my order so far seem a decent quality, some of the sizes are wrong. I'm receiving XL when I ordered L. Not worth the cost of returning them for exchange, delays in shipping, etc. And they aren't noted for being responsive to refunds. Guess I'll be donating some items.
Fabric quality very nice. Sizing a little off Items we're bigger than expected but kept them anyway because I really liked them
Easy, cute shirts. Easy on line ordering. Fast shipping.
Just unsure of sizes. Site was easy to manage, which I really appreciate
Delivery was when expected. Experience was fine, there were no issues with ordering.
Thanks for your waiting.
Your opinion is very important to us, we will strive to improve our website
If you have any problems, feel free to contact us via email or online chat
I wanted my purchase in Green not Black!
Thank you for sending the green.
However you sent me a voucher for 25% of if used before 4th December, when entered the code it said not recognised tried again with same result so abandoned purchases.
My first time with Lilicloth. I got a discount for signing up but didn't see the place to insert it before using PayPal to check out. So no discount. Also its search engine leaves much to be desired. I input what I want and have to scroll through a ton of irrelevant things.
Also the material on a tank top was so thin that the vinyl iron-on fused the front and the back together.
Thank you for being our customer! Our apologies for any inconvenience this may have caused. I’ve passed your opinion to our team.We`ll forward your sincere feedback to our relevant departments to optimize the site.
Our apologies for any inconvenience this may have caused. About How to Apply Coupon, please refer to this link: https://lilicloth.com/information/how-to-use-coupon
Your feedback is very important to us. We'll forward your sincere feedback to our team to optimize our feature for discount applications.
Also, would you mind to share us more details like which coupon code you’d like to apply？ We'd like to offer some solution for the good willing. Looking forward to your reply.
If you have any problems, feel free to contact us via email or online chat
I think the T-shirt ran bigger than the website indicated. I am still going to keep it.
Did not receive in a timely manner. It took over a month and by the time it arrived I had forgotten what I ordered. I also ordered mediums but received all in a large size!
We're terribly sorry to keep you waiting. Our estimated delivery date is based on several factors, including the destination address, and the time we assemble and prepare your items for shipment.
It will need 3-5 business days of processing time and 10-15 business days of shipping time.
For more details, you can check the shipping policy here: https://lilicloth.com/information/shipping-policy
Upon checkinig, all the items in your order are size L, we just sent the size as you ordered.
If you have any problems, feel free to contact us via email or online chat
The items weren't as vivid in color as the site showed. The sizing wasn't accurate either. The fabric was stretchy, and clinging, not was a 3x size should be.
The color of the products may differ from different displays on different devices. Sorry that you are not satisfied with the received products.
Size of items from different style vary. We recommend you to check the detailed measurements in the size chart first. You`ll find the size chart under product details.
If you have any problems, feel free to contact us via email or online chat
The items are great. You don't give the shipping cost till the order is placed, and it's higher than most.
Ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok
Product was fine. I felt duped upon learning Lilicloth is in the UK. Product took too long to arrive.
Can you ship directly to my friend, Lynn Beaver at 1803 A Cedar Bend Dr, Austin, TX, 78758? Your site does not offer separate shipping and billing addresses.
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Sorry for any inconvenience caused. I’d love to understand more details about the issue you mentioned.
Would you mind providing us with your order number? We've already sent a private message to you, please check and we are looking forward to your reply.
Usually, we process the refund to your original payment method in one week after receiving your return package.
If you have any problems, feel free to contact us via email or online chat