On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
There is a banner at the top of the page that says buy 3 get 15% off but I couldn't figure out how to apply it so I just used the NEW10 code.
I thought 2-3 weeks for delivery was too long
Boots we're a different style All together, different sole and different material. Also, color was different than picture. I am not happy with the quality at all!
Lots of fun designs can't wait to give them to my girlfriend I know they will cheer her up when she sees them
Lots of fun designs can't wait to give them to my girlfriend
Easily completed the order no difficulties encountered
Thanks you for good attitude to the clients. I am really impressed with your service, managers are attentive, helpful and polite. Quality of products is good
Good, I need to see the sweatshirt before I can give an honest answer, but the 4 is because the shipping is high
Received tee's in 2 different days shipping. All were good. The material is a cotton/poly mixture. I think it has a good drape. It isn't clingy. I wear an XL. I ordered a 3XL. They fit nicely. These tee's seem to run small. Look at the size chart!
Delivered quickly and safely. Love my tee shirt! Would definitely buy it again.
Had a little difficulty but probably because new experience. New website config, etc.
My negative take away is that its made in China. You really should change that. Probably won't bye again because of that. Sorry, just don't like china.
Yes, the sizes is way way off. The Medium size will fit for XL size.
We're terribly sorry to keep you waiting. Our estimated delivery date is based on several factors, including the destination address, and the time we assemble and prepare your items for shipment.
It will need 3-5 business days of processing time and 10-15 business days of shipping time.
For more details, you can check the shipping policy here: https://lilicloth.com/information/shipping-policy
Size of items from different style vary. We recommend you to check the detailed measurements in the size chart first.If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.
If you have any problems, feel free to contact us via email or online chat
This is my first order I'm not so sure about the sizes, but I hope I will be able to exchange it if needed.
Fast, variety of products and very reasonably priced
However their sizes vary extremely so you don't know what product is too small or too big
Quality poor; after washing threads become loose
ITEMS AT A REASONABLE PRICE AND MANY TO CHOOSE FROM
Super cute top love the color! Just hope the iron on transfer holds up on it.
I love all items I received from Lilicloth. Getting a lot of compliments. But some items are not the right size. So, be careful with sizes (some items are bigger than indicated, some items are smaller).
The messages on your site are very misleading
Easy, fun. Love the fabric and all the printed slogans
After placing order I waited for three weeks with no update, tracking#. Had to do quite a search to get a number to call. Received items within the following week. Definitely not an easy process
Great selection, easy checkout, coupons
Love the t shirts but am waiting to see if I do get the refund that I should have on my credit card. I had followed directions and ordered shirts way too big.
Lilicloth has nice products but is so slow to deliver and has no live person to talk to, only chat approach and is frustrating not to be able to talk to some one. It took almost a month to deliver so definitely wont order last minute presents from this website because they wont come on time.
Customer Service is efficient. It's way I continue to shop and I love the different quotes… I want to purchase many more….
Never as pictured. Would rather pay more and get better quality. Always small I then just area
Three of the tee shirts were not the right fit(ordered a medium but was alittle big and the XXL were kind of tight, one was a holloween tee). And it took to long for my order to arrive from the time I ordered it.
Love all the t shirts... short, long and all the different colors. It's great!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Women's Clothing Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Sorry for the inconvenience. We can accept returns, but we cannot accept the exchange request.We have sent you the return label. We will process the full refund of the item to your original payment method in one week after receiving your return package.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have any problems, feel free to contact us via email or online chat