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LiliclothReviews 6,865

4.0

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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,541
value
817
shipping
831
returns
188
quality
5,440

Instant Feedback

96,083 reviews

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New Jersey
1 review
0 helpful votes
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Returned customer
November 9, 2022

Easy to use, so many designs to pick from. Good prices.

Date of experience: November 9, 2022
Minnesota
1 review
0 helpful votes
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Halloween t's
December 9, 2022
Updated review

Love the selection and the ease of using the App. The clothes have super fun holidays on them.

Lilicloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 9, 2022
Miss W. — Lilicloth Rep
over a year old

Thank you for your feedback. Glad to hear that you like the selections.

If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Stay safe and have a good day!


Love the selection and the ease of using the App
October 10, 2022
Previous review

Love the selection and the ease of using the App

Date of experience: October 10, 2022
California
1 review
0 helpful votes
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Great product!
November 9, 2022
Updated review

Ordering was easy and the shirts look terrific! I can't wait to gift them at Christmas!

Date of experience: November 9, 2022

I had a great first experience with this web site!
March 14, 2022
Previous review

I had a great first experience with this web site!

Date of experience: March 14, 2022
Australia
1 review
0 helpful votes
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Great service
November 9, 2022

Great website and choice of designs. The material is of a good quality as well.

Date of experience: November 9, 2022
Oregon
1 review
0 helpful votes
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Cute saying! T-shirt very lite weight
November 8, 2022
Updated review

HAD A HARD TIME FINDING A COUPON... knew I'd seen one and finally found it. Your shipping charges feel very high to me. A percent off on the merchandise makes purchasing from you much more likely. No 4X or 5X

Date of experience: November 8, 2022

Problem with using my VISA for checkout fixed
August 18, 2022
Previous review

Problem with using my VISA for checkout fixed. Thank 0u.

Date of experience: August 18, 2022
Canada
1 review
0 helpful votes
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Feedback
November 8, 2022

Entertaining. However, the XL is smallest I've seen. May not last more than one or two washings before it shrinks and goes to a smaller family member

Date of experience: November 8, 2022
Kansas
1 review
0 helpful votes
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Poor Quality Fabric
December 8, 2022
Updated review

The items ordered were described as sweatshirts but the thin, chesp fabric make them more like long sleeve T shirts. Also, delivery took almost 30 days.

Lilicloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 8, 2022
Miss W. — Lilicloth Rep
over a year old

Our estimated delivery dates are based on several factors, including the destination address, the shipping options you've chosen, and how quickly we can assemble and prepare your items for shipment.
Normally it will need 3-5 business days of processing time and then 8-15 business days of shipping time if you select standard shipping.
Sorry for keeping you waiting but the order was delivered within the period.

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~


Great product selection and prices
October 9, 2022
Previous review

Great product selection and prices

Date of experience: October 9, 2022
Pennsylvania
1 review
0 helpful votes
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Disappointed
December 8, 2022

I thought the material used for the sweatshirt would be more heavy duty. The fabric is too lightweight. The shirt is more like a long sleeved T shirt. I will keep the shirt, but I am not happy.

Date of experience: November 8, 2022
California
4 reviews
0 helpful votes
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Lots of beautiful choices
November 8, 2022

Too many wonderful choices. I did have fun scrolling through and finally picking out a few I liked. I will come back.

Date of experience: November 8, 2022
Pennsylvania
1 review
0 helpful votes
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Nice sweatshirts!
November 8, 2022
Updated review

Lots of items to choose from. Easy site to use. Every thing was nice but shipping took longer than promised.

Date of experience: November 8, 2022

Lots of items to choose from
October 8, 2022
Previous review

Lots of items to choose from. Easy site to use.

Date of experience: October 8, 2022
Texas
1 review
0 helpful votes
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Adorable tops
I ordered the Mimi shirt even though I spell it Meme
That's the way you spell it in Canada where I was born

Date of experience: November 8, 2022
Minnesota
1 review
0 helpful votes
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Not what i expected
December 8, 2022
Updated review

Sweatshirts are only long sleeved T-Shirts. Too tight

Lilicloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 8, 2022
Miss W. — Lilicloth Rep
over a year old

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.

Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~


LOOKS EASY
October 5, 2022
Previous review

LOOKS EASY

Date of experience: October 5, 2022
California
2 reviews
0 helpful votes
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Decent quality for the price
November 8, 2022

Fast and easy. Quality is about what I expected for the cost of the goods.

Date of experience: November 8, 2022
New Jersey
2 reviews
0 helpful votes
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Still waiting for my last order to come
November 8, 2022
Updated review

Easy & quick. Just hope your shipping time is what it says it is

Date of experience: November 8, 2022

It was very easy
November 3, 2022
Previous review

It was very easy. I had to buy 22 shirts and the system made it so easy

Date of experience: November 3, 2022
Arizona
2 reviews
0 helpful votes
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Shipping too slow
December 8, 2022
Updated review

Fun Stuff!. Nice holiday joke items. Cute tote bags.

Date of experience: November 8, 2022

GREAT FUN AND UNIQUE
October 7, 2022
Previous review

GREAT FUN AND UNIQUE

Date of experience: October 7, 2022
Arizona
2 reviews
0 helpful votes
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GREAT SHIRT, GREAT PRICE
November 8, 2022

Website is pretty easy to navigate; shipping costs are too EXPENSIVE, though, especially with as long as it takes for the order to arrive.

Date of experience: November 8, 2022
Ohio
1 review
0 helpful votes
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Awesome shopping
November 7, 2022

1st time shopping here easy experience will purchase again

Date of experience: November 7, 2022
Illinois
1 review
0 helpful votes
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Size, what size?
November 7, 2022
Updated review

I purchased three shirts, all the same size. Each shirt fits differently. One was tighter than the other two, and one had much longer sleeves to the other two.

Date of experience: November 7, 2022

The sayings put a smile on my face
October 8, 2022
Previous review

The sayings put a smile on my face.

Date of experience: October 8, 2022
Georgia
1 review
0 helpful votes
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Great. Everything was easy.
November 7, 2022

Great. Everything was easy. Shipping took a little long but not bad enough that I would formally complain.

Date of experience: November 7, 2022
Pennsylvania
1 review
0 helpful votes
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Review
November 7, 2022

No problems with shopping.
Orders came by anticipated arrival date.
Sweatshirts are NOT what I expected. They were more like heavier t-shirts.

Date of experience: November 7, 2022