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LiliclothReviews 6,865

4.0

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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,541
value
817
shipping
831
returns
188
quality
5,440

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96,083 reviews

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Canada
1 review
0 helpful votes
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Good quality
November 18, 2022

Good experience no problems but price a little high.
Bought as a gift

Date of experience: November 18, 2022
Illinois
2 reviews
0 helpful votes
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Easy peasy
November 18, 2022
Updated review

Simple to shop, love the app. Great products and durable, comfortable materials

Date of experience: November 18, 2022

Easy to navigate
September 24, 2022
Previous review

Easy to navigate

Date of experience: September 24, 2022
Texas
1 review
0 helpful votes
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Happy Customer
November 18, 2022

I love the selection but wish they had some 4X options. What I did get was great!

Date of experience: November 18, 2022
New York
1 review
0 helpful votes
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The pricing is a little tricky as what shows up in the confirmation email doesn't match the actual price for each item. Also, your shipping charges are way too high. I'm also concerned about the sizing and hope that everything will fit.
Now that I've received the 4 tops my fears on sizing were realized. Two Items fit and the other two were three sizes too large. All of the items were ordered in the same size and marked as such. One was a clearance item so can't be returned and the shipping charge to return the second doesn't make returnIng it worthwhile.
All in all this was a bad shopping experience.

Date of experience: November 18, 2022

The pricing is a little tricky as what shows up in...
October 19, 2022
Previous review

The pricing is a little tricky as what shows up in the confirmation email doesn't match the actual price for each item. Also, your shipping charges are way too high. I'm also concerned about the sizing and hope that everything will fit.

Date of experience: October 19, 2022
Indiana
1 review
0 helpful votes
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Christmas gifts
November 18, 2022

So far so good. Many nice choices. If the products are also nice and fit as indicated it will be good.

Date of experience: November 18, 2022
California
1 review
0 helpful votes
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Fun, interesting sayings.
November 18, 2022

Fun clothes. Different sayings. Good variety of clothing styles.
Took longer to arrive then expected.

Date of experience: November 18, 2022
Canada
1 review
0 helpful votes
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Interesting
November 18, 2022
Updated review

I can't rate the product yet as these are Xmas gifts, but they look interesting and the service was Great

Date of experience: November 18, 2022

First time and was great
October 18, 2022
Previous review

First time and was great

Date of experience: October 18, 2022
Texas
1 review
0 helpful votes
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Cool clothes
November 18, 2022

Good prices and styles. The styles are quirky and cool

Date of experience: November 18, 2022
Canada
3 reviews
0 helpful votes
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Great products and selections
November 17, 2022
Updated review

I love the products, but you need to organize your styles better, as in just show T shirts, and not mix all other kinds of different tops with them. I would suggest you have a page of all the styles, and then have a page for all the different sayings and funny stuff. It would make selecting a whole lot easier.

Date of experience: November 17, 2022

Lots to pick from and FUNNY
November 12, 2022
Previous review

Lots to pick from and FUNNY

Date of experience: November 12, 2022
Tennessee
3 reviews
0 helpful votes
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Love seeing all the different items and making choices.

Date of experience: November 17, 2022
Massachusetts
1 review
0 helpful votes
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Feedback on order
November 17, 2022

Instructions for ordering the product were clear and concise and the order was received more quickly than I anticipated, given the time of year. Thank you!

Date of experience: November 17, 2022
Massachusetts
1 review
0 helpful votes
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First timer user - I like the quality but I choose the wrong size

Date of experience: November 17, 2022

First timer user
October 18, 2022
Previous review

First timer user

Date of experience: October 18, 2022
North Carolina
2 reviews
0 helpful votes
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The ordering and delivery were good
November 17, 2022

I enjoyed looking at all of the offers. I like having discounts

Date of experience: November 17, 2022
California
2 reviews
0 helpful votes
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Order arrived faster than most overseas companies.

Date of experience: November 17, 2022
Maryland
1 review
0 helpful votes
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Today I received my order of 4 of the BE KIND t-shirts. DO NOT ORDER THESE. YES, they were only $5 each, but I wasted $20. See photo attachment. The lettering ws peeling off within the package. I can only imagine what these will look like after a washing. OMG! NOT returnable! Clever! Very clever! I will not buy again! The text is apparently painted on. The missing "black" was scattered within the package. NOT OK!

Date of experience: November 17, 2022
Miss W. — Lilicloth Rep
over a year old

Thank you for your feedback and sorry to hear that you are not satisfied with our product or service.
In order to better help with your issue, could you please provide your order number for checking?

Oklahoma
2 reviews
0 helpful votes
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Christmas gifts for my staff
November 17, 2022

Just found this store online and I love it! Every one of the 10 shirts I ordered fit true to size and are of good quality material. Will definitely order from Lilicloth again!

Date of experience: November 17, 2022
North Carolina
3 reviews
18 helpful votes
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Returns couldn't of been a more PITA. You must pay for your own return and the website is impossible to work with when requesting the return and uploading your return tracking information. Definitely not worth the time to deal with this second/third tier company that needs to mature and invest in a better website and understanding of typical retrun processes.

Date of experience: November 17, 2022
Pennsylvania
1 review
0 helpful votes
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Great items
November 17, 2022

Super Nice items ideal for christmas presents and birthday presents

Date of experience: November 17, 2022
Australia
2 reviews
1 helpful vote
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Another order and another success. As always I am delighted when I receive a package from here and my friends are delighted when they receive a special gift from me.

Date of experience: November 17, 2022
New Hampshire
1 review
0 helpful votes
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Time To Receive
November 17, 2022

Happy Birthday, Kathleen!
Two weeks late. Waited - and waited.

Date of experience: November 17, 2022