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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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Love the sayings. Good quality. Good service. Great email communications.
I like the material but not sure about the ( the paws) graphics. I'm not even sure what the graphics are made of?
Feels like some kind of plastic. Love the idea & design but not what the graphics are made of. It looks phony & blurry. Still like the shirt
So far went great thanks - ordering process very easy and product arrived on n time
Pleased with the quality
Quite complicated process which needs improvement especially the packaging
It didn't tell me if was cdn or u.s. funds. I didn't get a chance to out my coupon in. Apparently I was supposed to save 18%?
Can't really give an opinion until the package is delivered
Exceptional service! Apparel is very high quality, service is exceptional and representatives are very attentive and helpful. Thank you!
Followed the procedure outlined in the return policy but chat representative never sent return address. I'm reporting experience to Yelp, Better Business Bureau and LA County Consumer Affairs.
Hard to edit shopping cart and many of thevthings I liked while 3x were only size 16.
Be nice to search by size…ie 4xxl. There is so many choices and you have to click into every one to find if it comes in the size you need.
I ordered 7 shirts for ladies in my family. We all are a Medium. Unfortunately, not one fit. Very disappointed they were too small.
Ordering was easy; I loved the wide color selection and was able to choose my daughter's favorite purple. The item arrived in a timely fashion.
I love the variety. I wish you had Shirts Holding puppies, like you have holding Cats.
Easy to peruse merchandise and easy to check out.
However, I received the last item in my order this afternoon, exactly one month after I placed the order.
I don't know what delayed the last item, but it did arrive in time for Christmas.
Product as advertised. Didn't realize patch was "Vintage" style. Would have preferred regular type so that it's readable.
It did not allow other shipping methods. And it took too long to arrive.
Was charged twice for the same item. And original order was wrong item.
Nice interface with website and great customer service follow up.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Our chat representative sent you an email for your return on 2022-10-30, but we did not receive your reply. Did you receive it? If not, please try to check your spam and reply to us so that we can handle the request for you.
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online. Stay safe and have a good day!