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LiliclothReviews 6,865

4.0

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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,541
value
817
shipping
831
returns
188
quality
5,440

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Georgia
1 review
0 helpful votes
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Selection was good with a wide range in sizes. Many colors.
They throw in long and short sleeve, causing to order one and get another.

Date of experience: November 24, 2022

Selection was good with a wide range in sizes
October 21, 2022
Previous review

Selection was good with a wide range in sizes. Many colors.
I hope they don't shrink.

Date of experience: October 21, 2022

Easy processing out
July 24, 2021
Previous review

Easy processing out.
Saw some shorts but was advertising shirt and couldn't get to shorts. Maybe next time.

Date of experience: July 24, 2021
Idaho
1 review
0 helpful votes
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Sizes are not accurate
November 24, 2022
Updated review

I felt the sizes were not accurate. For instance a large is like a xxl. The medium is like a large and the small like a medium.

Date of experience: November 24, 2022

I liked the huge quality of products and only hope...
October 25, 2022
Previous review

I liked the huge quality of products and only hope they ship out fast.

Date of experience: October 25, 2022
Washington
1 review
0 helpful votes
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Unique t-shirts
November 24, 2022

I don't usually buy online but your ad offers on Facebook caught my eye. The site was easy for me to browse. Love the looks.

Date of experience: November 24, 2022
Georgia
3 reviews
0 helpful votes
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Quality
November 24, 2022

The quality of the lettering on one of my shirts was too faded to read. Be aware if you are ordering a stone washed look shirt.

Date of experience: November 24, 2022
Florida
1 review
0 helpful votes
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Screens moved very slowly and "special deals" were misleading. Shipping charges offset any savings I saw.

Date of experience: November 24, 2022
Wisconsin
1 review
0 helpful votes
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Shirt
November 24, 2022

Love your products! The fun shirt can quickly, and it's great!

Date of experience: November 24, 2022
California
1 review
0 helpful votes
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Cute and clever!
November 24, 2022

Fun site to browse! And priced to fit most budgets.

Date of experience: November 24, 2022
Ohio
1 review
0 helpful votes
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First time/ok. Had to back track a couple of times to make sure I didn't order more than intended.

Date of experience: November 24, 2022
Georgia
2 reviews
0 helpful votes
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Good quality
November 24, 2022

Easy to use. Shipping was ok all things considered.

Date of experience: November 24, 2022
Georgia
1 review
0 helpful votes
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Fun site to visit
November 24, 2022

Very easy to navigate, even for grandpa, great selection

Date of experience: November 24, 2022
NL
3 reviews
1 helpful vote
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Amazing Quality, Price and Value. You provided an amazing product. Better than I ever expected. I will tell everyone how happy I am. I will definitely order again.

Date of experience: November 24, 2022
Austria
3 reviews
0 helpful votes
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Awesome Company!
November 25, 2022

Awesome Company! Awesome Products! This store is the epitome of Great Customer Service! They will Wow you with their products and their quality... oops, Wow service too!

Date of experience: November 24, 2022
Arizona
2 reviews
0 helpful votes
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Beautiful colors
November 23, 2022

Just love browsing thru all your products!
Website was simple to navigate & products are great!

Date of experience: November 23, 2022
Illinois
1 review
0 helpful votes
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Sight was easy to use! But the description said a sweatshirt and it was a weird material and not a sweatshirt material also ot was too big,

Date of experience: November 23, 2022

Sight was easy to use!
October 24, 2022
Previous review

Sight was easy to use!

Date of experience: October 24, 2022
Tennessee
1 review
0 helpful votes
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Your site is easy to navigate. Found what I wanted quickly and the discounts and free shipping are very nice... Thanks Bill

Date of experience: November 23, 2022
California
2 reviews
0 helpful votes
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Christmas styles
November 23, 2022
Updated review

Fun site. Shipping takes a little to long but merchandise is great.

Date of experience: November 23, 2022

Cute products
October 31, 2022
Previous review

Cute products

Date of experience: October 31, 2022
Massachusetts
1 review
0 helpful votes
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Poorly made, deceptive
December 23, 2022
Updated review

My Oder was enough that I should have had free shipping. Throughout my checkout it said free shipping due to amount over $, after putting in my payment details oh look the price jumped up because they added a shipping cost. This will likely be a last order. Not impressed, a little bit of false advertising going on there. Despicable behaviour, and to top it off one of the items was damaged.

Date of experience: November 23, 2022
Miss W. Lilicloth Rep
over a year old

Sorry for let you down. We now offer free shipping when the order amount after the discount is over $79.(Final sale items and pre-sale items are excluded).
Your order amount after using the coupon is less than $79, so the shipping cost was charged.

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement. 、
For the damaged item, we issued a full refund.

If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online. Stay safe and have a good day!


You said I had free shipping, then added a shipping...
November 23, 2022
Previous review

You said I had free shipping, then added a shipping cost. This will likely be a last order. Not impressed, a little bit of false advertising going on there. Remove me from you mailing list please.

Date of experience: October 24, 2022
Alabama
1 review
0 helpful votes
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To small
November 23, 2022

Cute stuff but doesn't fit not true to size. Not happy I was so excited when I ordered because the design was so cute. The design looks good but like I said way to small for me even though I ordered a size 2XL and a 3XL.

Date of experience: November 23, 2022
California
2 reviews
0 helpful votes
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Shipping is very slow
November 23, 2022

So far ok. I was give a discount code, but couldn't remember it or find it again.

Date of experience: November 23, 2022
Pennsylvania
1 review
0 helpful votes
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Shirt
November 23, 2022

Thumbs up. So far so good look great. Had to wait forever for it and received about 300 emails before the shirt came. Almost gave up on it.

Date of experience: November 23, 2022