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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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It took too long to get my order, and it came in three different packages.
Quick and easy ordering.
Products are appealing to us
Very easy to use and received in time for birthday
I'd like a better understanding of sizes. And free shipping for carts over a certain amount.
THis is my first order, I have no idea about how shipping will affect my order. I do appreciate the free shipping. I just want to make sure iit arrives within 10-12 days as stated.
Outstanding variety to choose from! Let's hope the quality is there! 4 stars till I receive the goods
Disappointed that my order didn't get here for Christmas.
Okay, everything seems fine. It did take about 10 weeks to receive the sweat shirt but it is exactly what I wanted.
I have ordered before but these sizes (large) are a lot larger than others in the past.
Experience was great but this part is a pain in the $#*!. I refuse to count 50 characters but if this ain't it I am leaving
Easy to shop the site.
Not so easy to follow tracking. Not straightforward at all.
Don't understand why it takes 15 to 20 days to ship. It better be here by Christmas
I can't leave a message yet. I have bought 2 orders, but they have not been shipped yet.
Beware, DON'T ORDER FROM LILICLOTH. They take your money & you wrong recorded your products first over a month & a half. Only way too communicate with them is chat.
Sorry that we do not provide phone call service for now.
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to the relevant departments and hope to offer phone service in the near future.
For orders, we would ship out part of the items if the package was ready. So you might see different items with different status. Sorry for the confusing.
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Stay safe and have a good day!
Great merch, easy to use site, liked the sayings for wife
Very disappointed. Not much more to say. I probably wont ever be using them again. It caused me stress, and not worth it.
Easy purchase. Shipping a little high for my tastes for the products that I bought
The sweatshirt fabric feels very soft seems to fit nicely, but didn't arrive in time for our family Christmas festivities. Will use for New Year gathering.
Easy to find the item, really liked the pallet of colors available. You can follow up with me once the item has been delivered.
I needed/wanted a certain style sweatshirt to put a Cricut design on and found it at Lilicloth! It's a great style, fits perfect & washed/dried (dryer) beautifully! Priced right too! First time buyer here….thank you Lilicloth!
First time I've tried buying from yall,didnt have a problem. Was pleased with how easy it was to do. Usually i give up before I'm done,
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your comments. We will ship your order as soon as possible.
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Stay safe and have a good day!