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LiliclothReviews 6,865

4.0

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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,541
value
817
shipping
831
returns
188
quality
5,440

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California
2 reviews
0 helpful votes
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Couldn't have been better
December 2, 2022

Easy ordering and awesome products for the price! I plan on ordering more from this company, they are quick to get you your products and the prices really cannot be beat! I love my shirts!

Date of experience: December 2, 2022
Louisiana
1 review
0 helpful votes
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Good service
December 2, 2022

It's good,a little bit confusing to navigate around the site,but no problem with ordering,just remember to add edtra time during the holidays.

Date of experience: December 2, 2022
Texas
2 reviews
7 helpful votes
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Slow delivery, impossible to contact
December 2, 2022

I ordered 3 items 4 days ago. They are still listed as "processing". Every order I made from other companies on the same day has already arrived.I have tried twice to contact Lillicloth using their online chat, but no one responds. This is a black hole! There is no way for me to expedite my order. Communications is paramount and lillicloth has failed in this arena.

Date of experience: December 2, 2022
Florida
1 review
0 helpful votes
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Easy
December 2, 2022
Updated review

The process was user friendly and easy to navigate. T

Date of experience: December 2, 2022

Good
March 22, 2022
Previous review

User friendly. Felt like a secure website... hopefully so.

Date of experience: March 22, 2022

User friendly.
February 17, 2022
Previous review

Process is user friendly. Products are of decent quality.

Date of experience: February 17, 2022
Texas
1 review
0 helpful votes
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Sweatshirts
December 2, 2022
Updated review

On Dec 2,2022 I ordered 2 sweatshirts 1 to be delivered to me a size small and 1 to be delivered to my sister a XX large. My sister received the small on Dec 12th. I received mine on Dec 27th, which the text I received said delivery date 12/19/22. When I opened the package it was not a sweatshirt… it was more like a tee shirt… sloppily made the neck was not finished, the sleeves different sizes. I don't think I would order blindly on line again. I should've known better because my grandkids order dresses on line in which I have to re-alter for them as they have crooked hems. I am a seamstress I know the difference between good and bad sewing.

Date of experience: December 2, 2022

Love the shirts
December 2, 2022
Previous review

Love the shirts

Date of experience: December 2, 2022
California
1 review
0 helpful votes
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Discount not given
January 1, 2023

Your site offered me an 18% discount code...but when I checked out, the form said I had no coupons and when I put in the discount code it said it was invalid.
David Johnson

Date of experience: December 2, 2022
Canada
1 review
0 helpful votes
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Long wait for delivery
January 1, 2023

The price overall was good especially with free delivery, but it did take a long time. I would have liked to know an Expected Date of Delivery when I ordered. The all polyester items were a disappointment as the texture was very shiny/satiny, which I don't like for everyday wear and wasn't evident from the photos.

Date of experience: December 2, 2022
Mexico
1 review
0 helpful votes
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Once I got the hang of picking colors/sizes everything worked fine(so far) I won't see my t shirts until I travel to Texas where they were delivered.

Date of experience: December 2, 2022
Illinois
2 reviews
0 helpful votes
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Cat shirt
December 2, 2022

Please be sure outside package doesn't show what's inside. It's a gift

Date of experience: December 2, 2022
Kentucky
1 review
0 helpful votes
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I loved the shirts, sayings,... all except those with profanity. I would not want to publicly display words that could offend others or pollute their minds...especially children.

Date of experience: December 2, 2022
Colorado
1 review
0 helpful votes
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Lilicloth products
January 1, 2023

The order came in bits and pieces. Some Christmas gifts arrived late. If ordering for something specific it must be done quite a bit before needed.

Date of experience: December 2, 2022
Florida
1 review
0 helpful votes
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Great products!
December 2, 2022

Wonderful selection. These are for the staff at a memory care facility.

Date of experience: December 2, 2022
California
2 reviews
0 helpful votes
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Poorly made item
December 31, 2022

Cheaply made and poor quality, perhaps their other items are better.

Date of experience: December 1, 2022
Massachusetts
1 review
0 helpful votes
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It was ok
December 31, 2022
Updated review

;) lots to choose from. Although I had hoped for a little better quality and I got a few things that I didn't order.

Date of experience: December 1, 2022

) lots to choose from
November 1, 2022
Previous review

;) lots to choose from

Date of experience: November 1, 2022
Maryland
1 review
0 helpful votes
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Graphiocs reat, sizes not so good
December 1, 2022
Updated review

Great shirts, good prices. Sizes are not uniform. I've bought many shirts and the sizes vary. Sleeves are sometimes way too long, or the "L" seems to be "XL" or a "M".

Date of experience: December 1, 2022

PAGES ARE EASY TO PICK COLORS AND STYLES
November 2, 2022
Previous review

PAGES ARE EASY TO PICK COLORS AND STYLES.

Date of experience: November 2, 2022

Nice stuff, funny shirts...
September 26, 2022
Previous review

Nice stuff, funny shirts...

Date of experience: September 26, 2022

Great shirts, fair prices
September 26, 2022
Previous review

Great shirts, fair prices

Date of experience: September 26, 2022
Kentucky
1 review
0 helpful votes
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Loving the Lilicloth items I got!
December 1, 2022

I love your clothes! I Would love to have some with "Mamaw" and "papaw" incorporated for the grandparents. Thank you!

Date of experience: December 1, 2022
Florida
2 reviews
1 helpful vote
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Cool stuff
December 1, 2022

Lots of cool stuff wish the design on the hat was bigger so people could read it. It is a good quality hat.

Date of experience: December 1, 2022
New York
1 review
0 helpful votes
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Quick and easy so far! I thought my girlfriend would like the product and it worked out well.

Date of experience: December 1, 2022
Arkansas
2 reviews
0 helpful votes
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Grandma shirt
December 1, 2022

Love this store! The shirt is so cute and very warm for a chilly December evening!

Date of experience: December 1, 2022
Spain
3 reviews
1 helpful vote
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Truly the Best!
December 2, 2022

Truly the Best! The store always has excellent prices, design, turnaround time, and customer service. I wish every company was as easy to do business with. I highly recommend them; without hesitation!

Date of experience: December 1, 2022