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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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Even though I ordered in what I thought was plenty of time (early November), the items did not arrive in time for me to give to my daughters on Christmas. They arrived after Christmas and I then had to mail to each daughter respectively so that was disappointing.
Just as described / Just slow shipping, which was my choice.
I purchased some totes as a gift, great price! This is my first purchase with Lilycloth, I panicked for a moment when I saw my credit card was being charged to a Chinese company. I really thought I had been scammed. My order arrived within a few weeks, not super fast, but sooner than I expected. So, if you purchase, you can expect nice quality, but you may have to wait a bit. I would definitely purchase from them again.
LOVE, LOVE, LOVE this shirt! I've already ordered more. I do believe the size is a little smaller than I expected so I am ordering one size up next time just for a little extra room.
Site easy to use and order. Next time I order for Christmas I'll order in November.
Need an option to ship to a different address, I had to pay shipping charges again to get it to the ultimate destination.
Need an option to ship to a different address
Found what I was looking for fairly easily. Shipping was much slower than expected.
It took over four weeks to try to place this order. Could not process credit card payment. What was going to be my last attempt to place the order, the payment was accepted.
Order came before predicted all products packed well!
Difficult to edit/remove things in bag
They split my order into 4 packages, took ages to deliver the first, then said my address was wrong and no refund. BUNCH OF SCAMMERS
Sorry for any inconvenience caused.
Some hot sale items may be shipped separately, bu we will fullill your order otherwise refund the unshipped ones.
Could you please provide us with your order number so that we can check for you?
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
The crowded mail systems made part of my order arrive late.
Some of these clothes are huge. I normally wear a M or L and had to return items for myself and daughter for a size small. I hate spending money on return postage. I worry about sizing on future orders. I do use the size guide.
Some of these clothes are huge. I normally wear a M or L and had to return items for myself and daughter for a size small. I hate spending money on return postage.
I don't see where I got my discount for my First Order!
Good selection and easy to get through. The items that I ordered as gifts were all liked by the recipients. Every one got a kick out of the shirts. I enjoyed the timely delivery and satisfied with the quality of the shirts.
Did not know the washing instructions - limited to dry cleaning and given the price to shipping cost ratio I would not purchase again. Good marketing Sucked me in.
Quick and easy shopping and checkout. Always fun items to choose from. Just takes too long to be delivered.
Great value - but delivery time is a little slow compared to other websites
This was my first order from Lilicloth and it was only partially successful. The first half of the order came in time for gifting at Christmas and the sizes were fine, too. The second half arrived far too late and the sizes were far too large in 3 out of 4 shirts. The instructions for returning them are so tiny printed as to be almost illegible. The Lilicloth site is confusing and lacks the correct path to getting a Return set up. I gave up and will never order from you again as I wasted about $75 for nothing. Amazon is far more reliable!
I'm happy with what I got but could have been more to look at.! Thanks
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Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. Could you please tell us how the pag said when you could not finish the payment? We`ll forward your sincere feedback to relevant departments.
Sometimes payment failure may be caused by network problems, incorrect address, refused transaction, declined by bank or the risk prevention mechanism of your card issuer. We recommend you to try multiple times, try to change to another card, or pay with the PayPal balance.
Now your latest order has been placed successffully.
If you have questions about your order, please contact us by email at lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!