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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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It was a fun experience, hope people like their gifts
Everything looks good in the ads. Then you find out the product is from China and it takes forever to get to you. Plus the quality of the merchandise is so poor you wonder how they can get that much for it! They pass items off as sweatshirts when in reality they have the thickness of a T-shirt.
Great options and easy process. Very efficient.
Good products to choose
Good selection, easy site to use, although there was a long delay in shipping.
Easy to use website.
My lady friend loved the sweatshirt.
Most went well, 1 shirt did not have finished hems and the shoulders seams went to the elbows.
Good variety and sweet choices and quality fabrics.
I had to call several times to find out when it will be delivered.
Everything runs small had to send order back. Really needed these for a trip, I ordered with plenty of time to get order before we left. Now having to send back no chance to get before trip, very disappointed!
Sorry for any inconvenience caused.
Size of items from different suppliers differ. You may check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Stay safe and have a good day!
Ordered this cute tee per the picture shown. It is NOT 3/4 sleeve as shown. Not happy at all with the type of material it is made of. Not worth it to return but would not order from them again!
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Stay safe and have a good day!
Wish for faster shipping Product said what I wanted to express
We ordered the product on Dec 5 to be used as a Christmas gift. We received it on Jan 5 via USPS. I'm not sure why it took a month, but we have had Christmas Cards this year that took two weeks to go across our state. So it sounds most likely the issue was with "pony express".
I waited a long time for my order. When it finally came, I was satisfied with it. It looked nice and fit well.
I ordered a gift for my wife on the 5th of December. When I asked Lilicloth after 2 weeks (when I didn't receive) I was told I wouldn't receive my wife's gift till the 26th.( day after Christmas) I was upset since it was supposed to receive in a week. Somehow I did receive on the 24th.
Came by this website by chance & decided to give it a try.
Came by this website by chance & loved it.
Found just the right gift for a good friend. My dear friend's grandchildren call he Gi Gi so this was perfect. She loved it.
Thanks merry xmas, happy new year. Thanks for your inquiry
I was a little worried about them after reading other reviews, After they come I was pleased with them I was afraid they would be too small but they were a little big but with something under them they fit okay, Material was a little thinner then expected but not bad. All said and done I am happy with them.
Good until I see the shirts are unfinished along the neckline, sleeves and bottom of shirts. Will be returning for refund asap.they were Xmas gifts.
Should have a way of selecting different shipping methods. Make sure customers receive order confirmation emails and and provide status updates. Products could be better quality.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
All items in your order have been shipped and delivered. If you do not receive any of them, please contact the customer service.
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Stay safe and have a good day!