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LiliclothReviews 6,865

4.0

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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,541
value
817
shipping
831
returns
188
quality
5,440

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New York
1 review
0 helpful votes
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Long wait
January 7, 2023
Updated review

Quick and easy (ordering), however have had a bit of problems with the sizing. The worst is how long it takes to get an order and it comes at different times

Date of experience: December 8, 2022

Quick and easy
November 8, 2022
Previous review

Quick and easy

Date of experience: November 8, 2022
Wisconsin
2 reviews
9 helpful votes
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Lilicloth review not by me.
January 7, 2023
Updated review

Up until just now I have not done a review of Lilicloth. Guess they paid for a positive review? Shenanigans? I don't care for the material they use and will not be buying more based on that.

Date of experience: December 8, 2022

First time here, still looking
June 14, 2022
Previous review

First time here, still looking

Date of experience: June 14, 2022
California
1 review
0 helpful votes
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Sweatshirt
December 8, 2022

The sweatshirt took almost a month to get here. I assumed the size would run smaller, but I was wrong! It's a true fit for the size. I am satisfied with the sweatshirt. Have a question about why it would be dry clean only? Maybe he writing will come off if washed?

Date of experience: December 8, 2022
Nebraska
1 review
0 helpful votes
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LiliOrdee
January 7, 2023
Updated review

Disappointed. The funny words sweatshirts are heavier weight t-shirts, not sweatshirts, and all run different sizes. I carefully reviewed the size charts, and the short girls top runs small and the clumsy, dasher, & get over it tops run big. The long cute print cat sweatshirts seem true to size and warm. The quality of the fabric overall for all tops was good.

Date of experience: December 8, 2022

Great!
November 6, 2022
Previous review

Great! Easy to use website, too!

Date of experience: November 6, 2022
Canada
1 review
0 helpful votes
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It's all okay
December 7, 2022

The necklaces are even lovelier than I expected.
The t-shirt fits too small.

Date of experience: December 7, 2022
Illinois
1 review
0 helpful votes
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Don't buy
January 6, 2023
Updated review

Tops came in wrong size. Was not offered to exchange for right size. Only gave me 40 percent of my money back. Does not give back postage plus would have to pay return postage. Stuck with 2 tops in wrong size. Will never order from again.

Date of experience: December 7, 2022
Miss W. Lilicloth Rep
over a year old

Sorry for any inconvenience caused. As we check, we sent the correct size as you ordered. Sorry that size does not fit you well.

Currently we do not support exchange due to some system limits. We have sent you the return address and you can return for a full refund and then reorder the items. Thanks for your understanding.

If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.

Stay safe and have a good day!


The website was extremely slow
December 4, 2022
Previous review

The website was extremely slow. I stopped looking because I got tired of waiting.

Date of experience: November 4, 2022
Nebraska
2 reviews
0 helpful votes
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Size's run LARGE
December 7, 2022

SO, SO. The shipping cost is within reason, standard shipping of 10 to 20 days is way too long.
To hard to get the return authorized. Cost $5.00 to talk to someone.

Date of experience: December 7, 2022
Texas
1 review
0 helpful votes
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Nervously please with end result!
January 6, 2023

I had no tracking info from the time it reached the USA. From the time it got to the USA till the friend received it i no info. When they started calling me by my friends name I got extra concerned. I thought it was coming to me!

Date of experience: December 7, 2022
Minnesota
1 review
0 helpful votes
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Very poor quality
January 6, 2023
Updated review

Over spray of ink on shirts, see threw material and very scratchy, not what picture and description was.

Date of experience: December 7, 2022
Miss W. Lilicloth Rep
over a year old

Sorry to hear that the product does not meet your expectations. For the overspary issue, you may take a picture of the product you received and email us. If it's a defective item, we will refund you immediately without asking for a return.

If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.

Stay safe and have a good day!


Fast and easy!
November 7, 2022
Previous review

Fast and easy!

Date of experience: November 7, 2022
Iowa
1 review
0 helpful votes
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Happy Shopper
December 7, 2022
Updated review

Always find something that hits my sense of humor.

Date of experience: December 7, 2022

This isn't my first order. I have found shirts that match my "off the wall" personality... My friends and family enjoy them as much as I do. Take a look. You may be surprised...

Date of experience: September 28, 2022
Alabama
1 review
0 helpful votes
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Awesome designs
December 7, 2022

I love the designs but it makes it so hard to choose!

Date of experience: December 7, 2022
Wisconsin
2 reviews
0 helpful votes
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Not happy
January 6, 2023
Updated review

I received the order, 3 of the tops that I ordered were missing the cuffs and neck bands.
I sent an email out to Lilicloth's last week and they have not gotten back to me.
So I am very unhappy with their product!

Date of experience: December 7, 2022
Miss W. Lilicloth Rep
over a year old

Sorry for any inconvenience caused. As we check, we have replied to your first email on 2022-11-29

Sent To

But that email shows unread. Maybe it went to your spam emails? You may double check that in the future.

For the problem you mentioned, if you mean the white neckline, it is actually a white shirt inside which is not sold together. Sorry for any confusion.

If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.


I give no ne a 5 star rating, there is always room...
November 3, 2022
Previous review

I give no ne a 5 star rating, there is always room for improvement.

Date of experience: November 3, 2022
Texas
1 review
0 helpful votes
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Late delivery
December 7, 2022

Too many cute shirts, took a lot of time to decide on order! Hope they are good quality. But found out they wouldn't arrive before Christmas. Canceled all but one since it had already shipped.

Date of experience: December 7, 2022
Michigan
1 review
0 helpful votes
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Warm and cozy
December 7, 2022

Wife likes her fleece and T-shirt gifts. The online shopping was okay. Didn't realize that it ships from the UK.

Date of experience: December 7, 2022
Canada
1 review
0 helpful votes
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Article is a fun sweat shirt and i am happy with it

Date of experience: December 7, 2022
Illinois
1 review
0 helpful votes
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Long wait
January 6, 2023
Updated review

Shipping time Way to long I ordered items three weeks out for someone's Birthday and received two weeks late.

Date of experience: December 7, 2022

Shipping costs are too high
November 7, 2022
Previous review

Shipping costs are too high.

Date of experience: November 7, 2022
Virginia
1 review
0 helpful votes
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Allow at least a month for shipping
December 7, 2022

Cool stuff—the one gift that arrived by Christmas was a big hit!
Unfortunately…the other four gifts, though equally cute…did not arrive in time, so…kind of a waste of money. Please be more honest about shipping time. I ordered several weeks before Christmas.

Date of experience: December 7, 2022
Oregon
1 review
0 helpful votes
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Cat blouse
December 6, 2022

Easy site to navigate. Decent prices. Cute products.

Date of experience: December 6, 2022
Indiana
1 review
0 helpful votes
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Good Product
December 6, 2022
Updated review

Advertising first order use Code 10 for discount at check out only offered coupons not applicable
These shirts are what I expected. They seem to be sized good & quality.

Date of experience: December 6, 2022

Advertising first order use Code 10 for discount at...
December 6, 2022
Previous review

Advertising first order use Code 10 for discount at check out only offered coupons not applicable

Date of experience: November 6, 2022
New York
1 review
0 helpful votes
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My Lilicloth Order
December 6, 2022
Updated review

Thanks for filling my order. I only wish that your location lent itself to my receiving my order sooner. It takes a LONG time between ordering and receiving. Otherwise okay.

Date of experience: December 6, 2022

Better selection of shirt styles
December 7, 2021
Previous review

Better selection of shirt styles

Date of experience: December 7, 2021