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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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The material of the product is flimsy and when we tried it on it was not the quality I expected.
User friendly and efficient and fun selections in the catalogue
I'm on a Kindle tablet. Took a while to do the order.
Tel very little lol!longer than I had hoped.
I'll rate it even higher if I get it by Christmas! :)
Delivery was good but what was advertised as a sweatshirt turned out to be a polyester shirt. Sweatshirts are lined, heavy and fit loose.
Not too happy as the transit time was extremely long. Probably will not order again.
I was very disappointed by the length of time it took to receive the order. I ordered on December 9th and didn't receive it until January 8th.
Did not know items were shipped from overseas or I would have ordered elsewhere. I did not know about Lilicloth before I actually made the orders
Easy to process. Looks exactly as expected. Person I gave it to really like it.
Very different items delivered on time and were of fine quality. Very satisfied with service and product
I love the variety of products. Looking forward to getting this item as a gift for a Christmas.
Excellent gifts for family and friends.
I had my family/friends pick out their quotes. They too enjoyed browsing through the website. The products arrived on time and was enjoyed by all.
Easy to order. Received everything as ordered. Only puzzle was the free gift that was supposed to be a table decoration. On the photo, it looked like a red table cloth, it turned out to be an outsized Santa Claus hat that for nobody.
Very expensive shipping that takes a long time, but the shirts are great.
I love all the wise advice, personal comforts, and thoughts for the day.
Product delivered later than expected assuming due to weather & storms
Ordered November 7, delivered December 7. Shirts have ragged hems, loose stitching, excess threads everywhere, lousy quality. DO NOT ORDER FROM THIS THIRD RATE COMPANY - PRODUCTS MADE IN AND SHIPPED FROM CHINA. I will never order from this company again, and advise all friends and family never to order from them.
You need to improve your web site to have a shipping address that is different from the billing address.
I don't answer surveys - I received my product - that's all I wanted to say
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Stay safe and have a good day!