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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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Easy to order but coming from china during holidays it took awhile.
First time buyer, hope all goes well. Too long of a delivery time.
I got 2 of them and awhile later the last one. I wish they would have come at the same time.
Them are very nice!
I received the shirt. The lettering was not screen printed but ironed on. It looks like electrical tape. I tried to get to the product comment site they sent me after delivery and it would not even let me in. Shame on you lilicloth. Don't event try to contact me, you got the money and that's where your duty apparently ends.
Experience ok--website easy to navigate.
Delivery was a little slow though.
I would appreciate you including the type of fabric, as in, jersey, fleece, sweatshirt fabric.
Shipping is a little pricey, and it seems like free shipping is carrot that you can never get.
It's a little all over the place, some things count towards free shipping, others don; t and you don't know really how to get to free shipping.
I was very pleased with the t shirts I ordered. I was disappointed with the length of time it took to receive my order. I didn't realize it would take as long as it did.
I ordered some items on December 4 with the impression that it would be delivered before Christmas. Today I find out that 3/4 of my order will not make it for Christmas. I went on a chat with a representative but still did not get any resolve on my delivery. I am just hoping after seeing all these reviews that the items I ordered are not bad or extremely not worth the price I paid. Sad day knowing I will not get my brother's gifts for Christmas which were very unique and never saw them anywhere else. Lastly had I known this was not in USA I would have never placed this order. Live and Learn
Thanks for your support.
We need 3-5 business days of processing time and then 12-15 business days of shipping time. Would you please provide your order number so that we can check for you?
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by 24/7 chat online.
Stay safe and have a good day!
Everything was just as I wanted it. I am sure everyone will enjoy their presents.
Enjoyed looking at all the funny shirts. They have a sense of humor on them.
The company puts the garments in sturdy sterefoam packaging for mailing.
Still waiting for my first order, but I love the merchandise
I placed this order on Sunday! PayPal paid it and then today I get a notice I had not completed the purchase! I ordered again, because it is a special gift. I am hoping I get refunded the first charge.
It is easy to see all you have available and the products look good.
Sad...
It's a rip-off
Do not buy from them!
The clothes size is too small...even 3XL looks like an XL.
But I also ordered some pillow cases and the decorations were printed in such a low quality that they are unusable.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@lilicloth.com or by 24/7 chat online.
Stay safe and have a good day!
Easy and helpful. Large selection. Good customer service.
Easy ordering. Reasonably priced. A little bit of a wait, order way early. Beautiful products!
Very good web site, easy to find products that were wanted.
Great selection. Fast shipping. My kids love them. I will buy again. Wash up nicely with little shrinking
Had what I wanted easy to order.
I do hope I get my order. The last place I ordered these sweat shirts from in Oct. Took my money they have yet to send my order
I'm sure you will do much better
It took a very long time to receive. It did not say on the ad that it was made and coming from China.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@lilicloth.com or by 24/7 chat online.
Stay safe and have a good day!