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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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Other than my order being shipped on three different dates everything has been fine
Thought delivery was a little slow and worrisome... Male shirt seems good but not yet fully experienced. Female shirt S was much too big. Waited too long for return; 15 day requirement difficult when you are wrapping for Christmas... HMF
Bought this for a friend who's dog crossed over the rainbow bridge. Perfect for her to keep her memories with her while wearing a beautiful piece of jewelry
Most of the items are good some are not the same as advertised
It was easy and quick. The gift was suited for her character.
Didn't find your site as easy as I thought. Will not use it again.
Didn't find your site as easy as I thought.
Every thing you Bake, I'll be watching you. The size I bought for my wife worked out.
Sizing is inconsistent:
3X is equal to American females XL.
I had to give my "I drive stick" tee shirt to my daughter.
When I looked to see when the order came from before I ordered it. Ad said United states. But it took over 2 weeks to get the order, and when I checked on tracking it was saying in chinese wording at some point and going thru and went thru customs.So I believe it came from China or somewhere else.
It stated in the ad sweatshirt, it is NOT just a long sleeved shirt. A sweatshirt is heavier with a fleece like lining. And the 3D pattern on front was just a Iron on patch.What a real joke. It is funny what good advertising can look like.
It went fine to order hope the rest does too.
Great selections and prices. When we received the t shirts they were great quality as well.
So nice and easy. Even at my age I found it easy to handle.
It began as pleasant, with ease. Never did I receive a "been shipped" & "look for" email for any of my packages. Then after receiving 2 pd for items out of 5 ordered,+ 1 "free" xmas card, things slowed down. I still waited for emails of delivery, no luck. Originally I rec'vd Congrats on successfully submitting your order, came with pretty background in email too all itemized of what I've ordered. I had to reach out 2 times via email, wher is my 5th item ordered? I rec'vd there is no such item...? So I sent back their pretty itemized email. I rec'vd a Express Ship on the 5th item they say I didn't order. Yay. I cannot rate t-shirts, they are gifts. I would like an opportunity to "rate" when Xmas is over.
Amazing selection and oppotunity to change mind on product sizes and colors without losing place or items in cart
1st time shopping here. Everything was easy and the selection was plentiful.
Sizing is odd. I ordered a medium and it's very large. Options for exchanging are nil. You can return at your own expense or they offer a small refund if you keep it. Not thrilled...spoiled by Amazon
It was easy to do and the article was shown clearly and options were simple to choose from.
Shipping was slow, found that the merchandise was really not a bargain.
Shopping was fast, found some fantastic bargains.
2 of the shirts were fine the "i'm fine" shirts came much, much darker then shown in the ad.
They are so dark that you could not see the design which was mostly black. I rank them as
One of the most disappointing purchases I ever made. I did not attempt to return because
The expense was on me and because you have a bad rep. In this area.
Not too bad will see when I get the order
Perfect gifts for all! And really good looking and good quality clothing.
East to select and pay. Had many different styles and colors of cat garments.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
As we check, no email was found from you. Could you please double check if you sent the emails to a wrong receiver?
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by 24/7 chat online.
Stay safe and have a good day!