Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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Love the web site - plenty of designs and options! Prices are great and delivery as expected. All garments perfect fit. Thank you.
Not so sure these are stocked or shipped from a warehouse in the U.S.A. Order took several weeks to receive.
Products received were good, but they took a long time to arrive. Also, I would have appreciated (a) confirmation of my order; (b) notice of when items were shipped and (c) a reply when I went to the customer service icon on the web site to ask about the progress of my order, none of which I received.
I reserve my rating until I receive and inspect the goods, but your site was easy to navigate.
I bought a long sweat shirt and t-shirt for my granddaughters. I know they are going to luv them.
I ordered 5 items on 11/20/2022. I received 1 on before the estimated delivery date and then the other items came in on 12/15/22,12/19/22 and 12/20/2022 to the PO Box but I am not able to retrieve them to give out for Christmas as I am no longer in the area. I had understood that the items would be shipped within the US but this was not the case. I am very disappointed in the delivery system.
Great selection, easy ordering, but takes entirely too long to receive orders. Plus, I was charged an additional unmentioned international fee when I got my bank statement. I'm still waiting on my last order from mid November and needed it by 12/21, will not be ordering anything else.
I ordered a cute "Mimi" sweatshirt onn 11/30 and have yet to receive it. They have no customer service and was led to believe it orginated from London England---not so. Just read where it is based in China! The only way to communicate is with text on internet to an "agent" and she was no help at all. Do NOT order from this place. I am not impresssed at all. I am a grandmother to two precious grandchildren and they call me "Mimi" and I made a mistake orderering from this poor excuse of a company.
Jeri Burch North Charleston,SC
Sorry for any inconvenience caused. Would you please provide your order number so that we can help you?
We reply emails within 24 hours, but sometimes our reply will go to spam emails. Please double check.
If you have questions about your order, please contact us by email at service@lilicloth.com or by 24/7 chat online.
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Love the funny sarcastic t-shirts I always get stopped so people can read them and laugh.
Very easy to manage the web site. Great shirts also!
Great Options and affordable prices, if you can plan for the shipping process I'd say it's worth it.
Til now the shipping cost were so ridiculously high that I didn't dare to order something. Your sale made it possible. Thank you!
Shipping is way too high! I don't mind paying shipping if it's reasonable!
I never received any shipping information. No tracking number etc... The only reason I know ant thing about the shipment was when it was received. You need to improve your shipping information...You sure great at overloading my email with ads. Ugh!...Could not use the discount code I received when I entered your site. 15EMAIL. Too complicated.
Easy and no hassle. Items are fairly good quality material and the prints are great.
Ordered twice.
Fairly quick and easy, no hassles. Buying experience was overall easy. Would have given 5 stars if all items arrived together. Order was divided into 3, I guess due to stock availability & all arrived within 3 weeks. Overall a good experience.
The product price is great but shipping takes long
The product price is great but shipping is expensive
Too difficult to get to actual checkout after I had made a selection
Too difficult to get to actual checkout
The tops I received were very nice and of good quality. Thank you.
Just would not let me change my shipping method to get my order faster.
So far so good. My wife loves her Casual Crew Neck Sweatshirt. Her sister hasn't yet received hers.
Choosing was very clear, size, color and amount. Delivery was on a medium scale not too long and not quick. Check out was a even flow, described what's in basket and amount, satisficed overall
Simple to choose and follow instructions to complete purchase
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
As we check, we have replied to your email o Dec 15. Could you please check the spam emails in this case? FOr order confirmation emails, it's the same. We feared that all our emails went to your spam.
If you have questions about your order, please contact us by email at service@lilicloth.com or by 24/7 chat online.
Stay safe and have a good day!