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LiliclothReviews 6,865

4.0
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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,541
value
817
shipping
831
returns
188
quality
5,440

Instant Feedback

96,083 reviews
Maryland
1 review
0 helpful votes
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My order
December 27, 2022
Updated review

No problemsI had no problems with ordering. However, the material was not as good quality as I expected.

Date of experience: December 27, 2022

No problems
November 12, 2022
Previous review

No problems

Date of experience: November 12, 2022
Arizona
1 review
0 helpful votes
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Happy customer
December 27, 2022

The order was very easy to enter even for someone new to online ordering (like this senior citizen.)

Date of experience: December 27, 2022
Kentucky
1 review
0 helpful votes
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Didn't realize it was supposed to be dry cleaned.
January 26, 2023
Updated review

Not pleased with material needing to be dry cleaned.

Date of experience: December 27, 2022

Love the sweatshirt
November 27, 2022
Previous review

Love the sweatshirt

Date of experience: November 27, 2022
Florida
1 review
0 helpful votes
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Lilicloth order
December 27, 2022

It was a fun and great experience as a first time customer.

Date of experience: December 27, 2022
Alabama
2 reviews
0 helpful votes
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Cute Clothes
December 27, 2022

This was easy to use and order. It took quite a while for the items to arrive but I am delighted with the items. The clothing is well made. The shirts are very pretty. The fleece lined shirts and pants are warm and feel great in cold weather.

Date of experience: December 27, 2022
Canada
1 review
0 helpful votes
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Cute Pictures
January 26, 2023
Updated review

Only one T shirt arrived before Christmas which was not what was promised. That T shirt was poor quality and the sleeves were extremely long. The other two Shirts arrived two days after Christmas and we fine.

Date of experience: December 27, 2022

Easy and efficient
November 23, 2022
Previous review

Easy and efficient

Date of experience: November 23, 2022
New Mexico
1 review
0 helpful votes
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Great t-shirts!
December 27, 2022
Updated review

Loved all the sayings on the T-shirts. I purchased 4 t-shirts and they were all great. My only concern was that they all came in at separate times not all at once.

Date of experience: December 27, 2022

Loved all the sayings on the T-shirts
November 24, 2022
Previous review

Loved all the sayings on the T-shirts

Date of experience: November 24, 2022
Colorado
1 review
0 helpful votes
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Christmas Items shipped on Christmas Eve
January 25, 2023
Updated review

This is my second order. Everything on my first order was fine. I was surprised at the material on one of the shirts. I hope I paid better attention this time. I thought the shipping was high. All were for Christmas. I will keep them for next year as they are too late for this year. Perhaps I'm ahead on next Christmas.

Date of experience: December 26, 2022

This is my second order
November 22, 2022
Previous review

This is my second order. Everything on my first order was fine. I was surprised at the material on one of the shirts. I hope I paid better attention this time. I thought the shipping was high.

Date of experience: November 22, 2022
Minnesota
1 review
0 helpful votes
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Prompt delivery, would order again
December 26, 2022
Updated review

Ease of ordering, multiple choices, reasonable pricing!

Date of experience: December 26, 2022

Fine so far!
November 26, 2022
Previous review

Fine so far! Hoping the shirt comes in a timely manner

Date of experience: November 26, 2022
Georgia
1 review
0 helpful votes
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Great shirt at a great price.
December 26, 2022
Updated review

I really like the material of my tshirt. I've gotten laughs over the funny saying.

Date of experience: December 26, 2022

Good products and prices
November 26, 2022
Previous review

Good products and prices. I took a star off because the site loads a little slowly.

Date of experience: November 26, 2022
Montana
1 review
0 helpful votes
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Great!
December 26, 2022
Updated review

Website is a little funky. Order got changed, but was easily fixed. Costumer service was spot on.

Date of experience: December 26, 2022

Website is a little funky
December 25, 2022
Previous review

Website is a little funky.

Date of experience: November 25, 2022
Washington
1 review
0 helpful votes
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It was fun shopping.
December 26, 2022
Updated review

It was fun. I enjoyed looking at what there was to offer. I also enjoyed reading what there was on the shirts. It was nice not to leave my house to shop. Shopping from home is not what l usually do. Once again the shopping was a fun experience. Thank you for allowing me to have fun.

Date of experience: December 26, 2022

It was fun
November 26, 2022
Previous review

It was fun.

Date of experience: November 26, 2022
District of Columbia
1 review
0 helpful votes
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Two sweatshirts
January 25, 2023

I ordered 2 sweatshirts in November. Your message said they had been shipped to arrive Dec 12, Did not. When I got onto your chat line I was told they were out of stock. I requested a refund. One sweatshirt arrived on Xmas Eve! Now I've re-ordered the other. Not holding my breath.

Date of experience: December 26, 2022
Miss W. — Lilicloth Rep
over a year old

Sorry for any inconvenience caused.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by 24/7 chat online.

Stay safe and have a good day!

Wisconsin
2 reviews
0 helpful votes
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Thank you
December 26, 2022
Updated review

I received my orders as expected, and when predicted.
ALL of the items I bought met my expectations.
I'm wearing one of the shirts right now.

Date of experience: December 26, 2022

TY very much
November 26, 2022
Previous review

TY very much

Date of experience: November 26, 2022
California
1 review
0 helpful votes
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Ordered $200 of items Dec 3 and MOST will not be shipped until after Christmas. Ordered a few of what are advertised as throw pillows only to find they are only pillow covers.

Date of experience: December 26, 2022
Miss W. — Lilicloth Rep
over a year old

Sorry for any inconvenience caused. As big holidays coming, some items have been delayed in processing.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by 24/7 chat online.

Stay safe and have a good day!

Massachusetts
1 review
0 helpful votes
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Good!
December 26, 2022

Don't know yet. I hope you are legit!

Good product; all is well; long time coming but mail is slow;

Date of experience: December 26, 2022
California
1 review
0 helpful votes
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Good merchandise and price
December 25, 2022
Updated review

Good application merchandise was what I expected. This is my first time buying from this company

Date of experience: December 25, 2022

Good application
November 25, 2022
Previous review

Good application

Date of experience: November 25, 2022
Ecuador
1 review
0 helpful votes
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Sizes fit too small
January 24, 2023

I love the designs but overqmall quality is an issue.
Sizes fit too small and fabric quality are por.

Date of experience: December 25, 2022
Texas
1 review
0 helpful votes
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Poor quality, slow delivery & poor communication
January 24, 2023
Updated review

The order took much longer than I anticipated. The merchandise was supposed to be sweatshirts. They were more like long sleeved shirts. Half of ordered was cancelled by you. No reason given. Waiting on refund. Very disppointed. Items looked cute, good prices, but poor quality & delivery very slow. Person who received the gift was the one who confirmed delivery, not you. I even emailed you asking where was the order & no response. Very disappointed.

Date of experience: December 25, 2022

Quick Easy
November 25, 2022
Previous review

Quick Easy

Date of experience: November 25, 2022
Idaho
3 reviews
2 helpful votes
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Scattered Shippin
January 24, 2023
Updated review

The order was not compiled and the items all shipped at once. Very confusing to track and know when and where your order was. Too many shipping points once the product arrives in the USA and the time frame it is released from Customs.

Date of experience: December 25, 2022

Nice product and easy to order
November 24, 2022
Previous review

Nice product and easy to order

Date of experience: November 24, 2022