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LiliclothReviews 6,865

4.0
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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,541
value
817
shipping
831
returns
188
quality
5,440

Instant Feedback

96,083 reviews
Georgia
1 review
0 helpful votes
Follow Sharon I.
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Experience of ordering and receiving were fine. Just expected the light blue sweat shirt's dog to look better. Something was off with it to me.

Date of experience: December 30, 2022
Michigan
1 review
0 helpful votes
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Nice quality, late delivery
January 29, 2023
Updated review

I enjoyed shopping and love the products. Women's shirts run a little small I think. Next time I would order a size up for everyone. I was super disappointed in delivery time. I placed a large order Nov 30 and the last of the order arrived after Christmas. Great news is l have Christmas and birthday gifts for 2023.

Date of experience: December 30, 2022

Fun site
November 30, 2022
Previous review

Fun site. Enjoyed shopping.

Date of experience: November 30, 2022
Canada
1 review
0 helpful votes
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Very good
December 29, 2022

Fast and easy and good sales. Unique items. Took a little longer to receive than expected but received exact items ordered.

Date of experience: December 29, 2022
Illinois
1 review
0 helpful votes
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Never Again
January 28, 2023
Updated review

I wasn't able to use the credit card I had chosen and was never given a reason. I tried doing the transaction many times to no avail. If I didn't like the products so much, I would have cancelled the entire order.
In addition, I ordered the cute t-shirts for relatives because I liked them. That was in late NOVEMBER! They arrived today, Dec 29th after my guests had gone back to their respective states. Not acceptable.

Date of experience: December 29, 2022

I wasn't able to use the credit card I had chosen and...
December 29, 2022
Previous review

I wasn't able to use the credit card I had chosen and was never given a reason. I tried doing the transaction many times to no avail. If I didn't like the products so much, I would have cancelled the entire order.

Date of experience: November 29, 2022
Indiana
1 review
0 helpful votes
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Product
January 28, 2023

Beautiful items, big selection, nice material. If your ordering as a gift for an occasion then be sure to order 1-2 months ahead, delivery is very slow.

Date of experience: December 29, 2022
Wisconsin
2 reviews
0 helpful votes
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Hard to Wait
January 28, 2023
Updated review

This order took to long to arrive. Over four weeks.

Date of experience: December 29, 2022

No Comment
November 28, 2022
Previous review

No Comment

Date of experience: November 28, 2022
Colorado
2 reviews
0 helpful votes
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Lillicloth's service
December 29, 2022
Updated review

I found sweatshirts and long teeshirts as pictured. Moving back and forth in the site was more difficult than I expected.

Date of experience: December 29, 2022

Getting back to the page is not simple
December 29, 2022
Previous review

Getting back to the page is not simple.

Date of experience: November 29, 2022
Illinois
1 review
0 helpful votes
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Not for me
January 28, 2023
Updated review

Delivery was slow to come. I ordered 3 tops all one size. Not one proved to be the right size.
Delivery was very slow.

Date of experience: December 29, 2022

Just hope I measured correctly
November 29, 2022
Previous review

Just hope I measured correctly.

Date of experience: November 29, 2022
Washington
1 review
0 helpful votes
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Size problem
December 29, 2022
Updated review

I was concerned about how long it took to get the order especially since I was not able to contact you.Any email addresses I tried did not respond. Regarding size problem: the small size tee shirts are way too big. I also would have expected a more finished hem on the sleeves and bottoms. To make them fit I will need to do some tailoring. I like the feel of the material though.

Date of experience: December 29, 2022

It was easy to navigate and check the details of each...
November 26, 2022
Previous review

It was easy to navigate and check the details of each item

Date of experience: November 26, 2022
Pennsylvania
1 review
0 helpful votes
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I'm cold!
December 29, 2022
Updated review

It Went okay. I was glad I decided not to give it as a Christmas present as it arrived 4 days after Christmas.

Date of experience: December 29, 2022

It Went okay
November 27, 2022
Previous review

It Went okay

Date of experience: November 27, 2022
Ohio
1 review
0 helpful votes
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SLOW EXPERINCE
January 28, 2023
Updated review

Kept reverting back to sweatshirts.Ordered and came in 3 shipments including 1 after Christmas after ordering all on the same day.

Date of experience: December 29, 2022

Kept reverting back to sweatshirts
November 29, 2022
Previous review

Kept reverting back to sweatshirts

Date of experience: November 29, 2022
Virginia
1 review
0 helpful votes
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Poor Fit
January 28, 2023
Updated review

I love the message on so many of your shirts and was anxious to get the one I purchased.
The fit if awful. As a large size it is way too big. Too long in the tail. Too long in the sleeves and there is absolutely no elastic in the cuffs. Whoever is making these items is doing a very unsatisfactory job.
I am sending my shirt back today.

Ed Johannemann

Date of experience: December 29, 2022
Miss W. — Lilicloth Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@lilicloth.com or by 24/7 chat online.

Stay safe and have a nice day!


Nice job gentlemen/ladies?
November 27, 2022
Previous review

Nice job gentlemen/ladies?

Date of experience: November 27, 2022
Virginia
1 review
0 helpful votes
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Input from my order
January 28, 2023
Updated review

It took forever to get my order. Bought 2 shirts, one is perfect, the other is HUGE! I ordered them in NOVEMBER and one arrived about December 18th, the other arrived on December 28th. I will never ever order from Lilicloth again!

Date of experience: December 29, 2022

Great choices!
November 28, 2022
Previous review

Great choices!

Date of experience: November 28, 2022
Pennsylvania
1 review
0 helpful votes
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Always a 5 Star experience.
December 29, 2022
Updated review

Very Easy from start to finish. Simple instructions and I have not had a poor experience since I first tried them years ago.

Date of experience: December 29, 2022

Love ALL the T-shirts and it was an easy check out
December 21, 2022
Previous review

Love ALL the T-shirts and it was an easy check out.

Date of experience: December 21, 2022

It was simple and easy to navigate thru
November 21, 2020
Previous review

It was simple and easy to navigate thru.

Date of experience: November 21, 2020
Oregon
1 review
0 helpful votes
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You didn't say which order
January 27, 2023
Updated review

I ordered one shirt, it didn't even come close to fitting - the size instructions were extraordinarily confusing. I bought another, thinking I'd figured out the size issue, it was also huge. I reordered the second and am waiting for delivery. I don't remember when I ordered which one. The fabric is lovely, though.

Date of experience: December 28, 2022

TODAY
January 17, 2023
Previous review

TODAY - FINE, THE OTHER DAY I ENTERED 2 DIFFERENT CARDS AND NEITHER WA S ACCEPTED - VERY FRUSTRATING WHEN YOU'RE BUYING A GIFT

Date of experience: December 18, 2022
California
1 review
0 helpful votes
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Jury Still Out
January 27, 2023
Updated review

Received 2 products. I love the top I bought for myself. Other will be a gift. I'm still waiting for the rest of my order. Supposed to arrive next year on January 6th. Definitely not the Christmas schedule I obviously missed. So, I'm not sure how to rate my experience. I'll determine once my order arrives, when it arrives?

Date of experience: December 28, 2022

Fun!
November 28, 2022
Previous review

Fun! Loved all the discounts.

Date of experience: November 28, 2022
Florida
2 reviews
0 helpful votes
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I ordered the end of November. I never dreamed my Christmas gift would take till AFTER the holidays to finally arrive. Shirt is nice, but way too late for gift.

Date of experience: December 28, 2022

Quick and easy
November 28, 2022
Previous review

Quick and easy

Date of experience: November 28, 2022
Canada
1 review
0 helpful votes
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Know better next time
January 27, 2023
Updated review

I bought 5 items 4 weeks before Christmas only to receive 1 in time. Two more showed up today and I'm still waiting for 2 more. My wife shops often online and never waits more than 7 to 10 days. You need to improve on this.Irratating

Date of experience: December 28, 2022

Was reasonably easy now it's just a question of accuracy
November 28, 2022
Previous review

Was reasonably easy now it's just a question of accuracy.

Date of experience: November 28, 2022
Washington
2 reviews
0 helpful votes
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Daughter T-shirt
December 28, 2022
Updated review

Simple process, easy sight to navigate. Really clever mottos and messages on the shirts and Tees.

Date of experience: December 28, 2022

Easy!
November 28, 2022
Previous review

Easy! Thanks

Date of experience: November 28, 2022
Georgia
1 review
0 helpful votes
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Mixed Experience
December 28, 2022

I needed to return a Christmas gift and had to reorder something else from you to replace it. Returning something to you is something of a hassle. However, the replacement gift arrived in good shape, and the recipient was happy with it.

Date of experience: December 28, 2022