On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easy ordering. Sizing was right. Delivery was good.
Good price color size and price Good price color size and price Good price color size and price Good price color size and price Good price color size and price
Great gift item. Fast delivery. Lots of choices, Great choices for colors and sizes.
I wish the standard shipping was quicker. Also the print is obviously iron on instead of silk screen which makes it hard to wash without damage. I had ordered 2XL but fits like 1XL. For the cost I expected better quality. On a positive note, The designs and phrases are great!
I was promised free shipping for my order of over $89.00 however, I was charged almost $40.00 for shipping and my order was $100.00+
DO NOT TRUST THIS COMPANY!
My daughter loves the sweater, and it was a good sale!
Excited to get my daughter this sweater!
I have now ordered this twice. The sizes are not working. I ordered a small which was too small, then a medium which is smaller than the small. So now I ordered an x-large.
Sorry for any inconvenience caused.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Ok. Thought the discount would be better. Final price was more than expected.
When I clicked on t-shirts, a sweatshirt would come up instead. Your shipping charges are high, especially since it takes 12 to 15 days to deliver. After I paid for the order, I noticed two of the t-shirts came from England and one t-shirt came from, I believe, China. The two t-shirts from England were so small she could not get them on. The one from China was perfect.
Sorry for any inconvenience caused.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
When I clicked on t-shirts, a sweatshirt would come up instead. Your shipping charges are high, especially since it takes 12 to 15 days to deliver.
Received the shirts I ordered. Took over a month. Size of all three shirts were too small.
Fun apparel, many items with cotton as a main component of the fabric. Very easy website to use. This is my first order so I will wait and see what the quality of the items ordered are before ordering again.
Quick shipping and a beautiful product. I've gotten many positive comments.
Super happy with process and product will shop again!
Love the graphics but the t-shirts themselves are thin material and have a cheap feel to them. Too bad as I wanted to buy more after these first two trial ones I bought. Website is a little clunkie too.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Great products but the website is clunkie?
I did find the Site hard to move around on. I would get through a few pages and it would jump back to the beginning and I had to start scrolling again. Very frustrating.
Fun to see product. Quality is good. Wish shipping charge was not so high but when one order turns into four shipments, can understand the cost.
I ordered a mans "T" shirt in size 2X which the size I always wear. The item is to small. The return policy states that I must pay for return shipping on an item that is sized to small to fit properly and the item is also made in China which I refuse to support. Very unhappy!
Sorry for any inconvenience caused.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Was the poorest buying experience I have had on the internet. State locked on wrong state twice. Had trouble getting my pay pal account to work. Poor advertising saying you have a discount and when you sign up it requires a bigger purchase. Shipping cost is totally out of line for one t-shirt. P S see no reason you require phone number when you have my email and address.
Sorry for any inconvenience caused.
The phone number is kept safe and only used when the delivery man could not reach you. Sorry for the unpleasant experience.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for your support. Shipping cost of your order depends on the shipping distance and weight of the packages. We also provide free shipping service for orders reaching a certain amount, for now it`s $99 after discounts (excluding final sale items).
You have some final sale iems in this order and thus the amout is not qualified for free shipping.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!