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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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Return policy and shipping cost are way out of standard. This first order was basically to check size.
Shopping is a chore
Shopping is a chore
Shopping is a chore
Very easy and quick. It is something different and quite unique.
It was really easy to find what I wanted as a gift.
Some items not the quality expected. Some items were good. Return/refund process expensive.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
So far so good but I'll have to wait until the package arrives
The words on the shirt are that plastic type feeling and I don't think it will last long. In the photo they looked like a better quality transfer.
I ordered the XL shirt for men which is my regular size. It fit a little snug so I wound up giving it to my wife.
Check out appears to be easy enough
Nice prices and easy ordering. Make sure you look at their size charts before ordering, and you will get the right size for you.
I enjoy Lilicloth very much, as I get exactly what I expect as ordered. I do wish that free shipping was a little lower, I'd order more often.
Shipping free should be at lower amount
I ordered a 3xl and it doesn't fit so very small sizing
And I'm not a large person.
Would I order again, probably not not true sizers.
I ordered a XXL men's tee shirt. The one I received was about a size large. When I tried it on, it fit like a muscle tee shirt.
Very hard to get a replacement from htese folks.
Sorry for any inconvenience caused.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I believe the top that says "Yes, I'm still freezing - Me 24:7" was advertised as a sweatshirt. This is not sweatshirt material in any stretch of the imagination.
Pretty easy process to place order and get a receipt of order.
Took over 20 days from order to receipt of product even though my card was charged immediately. Good thing I ordered well in advance. I will not order again.
I was a bit nervous as never received any tracking information for my purchase. I contacted company and they did respond with specifics. The shirts arrived on time (which they said they couldn't guarantee when I contacted them about shipment timelines which made me more than a little nervous as I ordered several months ahead of when I needed them). I was pleasantly surprised by the quality of the shirts.
The items I really wanted were sold out. Also, the shirts said 2021.
Not great. Your sizing sucks. I recently bought same design in XL and it fit like a Medium.
I like the look of your Products, The quality (sewing) of your Products is of equal high standard. Only thing I found weird was sending my Products in 3 separate shipments. I know you probably didn't have everything in stock at the time, still 3 shipments was weird.
Love it Great products. Such cute sayings Get much attention when I wear them
Love the products Shopping on site is easy
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for your support. Shipping cost of your order depends on the shipping distance and weight of the packages. We also provide free shipping service for orders reaching a certain amount, for now it`s $99 after discounts (excluding final sale items).
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!