Overview
LightInTheBox has a rating of 4 stars from 13,646 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.
Jag älskar alla kläder även min son älskar sina kläder jag köpt från er, snabb leverans bra priser bra storlek både på kläder och skor
Een linnen broek gekocht en een strandjurk.
Ik ben zeer tevreden.ook over de levering.Netjes op tijd,
Ik koop al een aantal jaartjes bij LightInTheBox waar ik zeer tevreden over ben.
Vandaar 5 sterren.
Ik bestel al een aantal jaartjes bij LightInTheBox.
Nooit geen problemen,leuke webshop,De levering is altijd op tijd,
Als er iets is bv met artikelen,of levering,de klantenservice lost het voor je op,
Ja ik ben op en top tevreden.Daarom voor mij 5 sterren
Ik ben nu al een aantal jaartjes klant.
De website heeft veel variaties,ik kijk elke dag naar de leuke producten.
Ik ben ruim tevreden,klantenservice zijn meedenkend,TOP.
Maar voor mij is LightInTheBox betrouwbaar.
Ik ben jarenlang fan van lightinthebox.
Er is veel variatie op de webwinkel.ik raak niet uitgekeken.
Ik krijg mijn bestellingen altijd binnen.
Nooit geen problemen,en als er iets niet goed gaat,bv ruilen of terugbetaling word ik goed door de klantenservice geholpen,vandaar 5 sterren en lightinthebox is voor mij ook betrouwbaar geworden.
Ik ben al een aantal jaartjes lid van LightInTheBox.
Mijn pakketten zijn altijd op tijd.
Contact met klantenservice is altijd goed.ticket ingediend en de volgende dag antwoord.,En een leuke website,met heel veel keus.
Daarom voor mij 5 sterren.
Ik koop regelmatig bij LightInTheBox.
Ikzelf ben zeer tevreden over deze website.
Er staan leuke assortimenten en kleding op, en mijn pakketten zijn altijd aangekomen.
Klantenservice zijn heel vriendelijk.
Ja. Ik ben heel tevreden klant.
Have loved all the clothes that I have ordered. Was surprised that I didn't have to wait long to receive them. I was able to make some fantastic buys on the latest "flash sale"!
Product quality is within expectations.
Timely delivery with prompt updates.
It would be perfect if the delivery fees is lower. The re-purchase was due to the discount offered.
I chanced upon this online platform and was amused with their products. My first purchase on 28/9/24 and timely delivered on 9/10/24. Product is within expectations in term of design & value for money. No regret on my purchase.
One of the improvement to consider, I hope you could review the shipment fee for one purchase instead of levied for each item.
I had mixed feelings about how this experience of buying from this site would turn out to be but in the end it was more than expected. I am impressed by the large options available and the interest that they have in their customers.
I like your stuff. Good things. I don't like to write to much
Delighted with service. However, Postal delay is not so good. Somewhere along the way packages are being held up. I often wait more than 5 weeks for delivery. Also ACS does not bother to deliver to the front door and I have to collect from the ACS office.
Die Qualität der gelieferten Ware ist gut. Die Lieferzeit ist aber relativ lang. Warte auf die nächste Bestellung.
The crew at LITB is sooo responsive to your every need. They have the great garments as well. Little is to be desired when looking at what they have to offer.
Great clothes and great service says a very satisfied customer.
I like this good. And i'm happy this this purchase
Your goods are good quality and stylish. I'm very pleased with my orders.
You are dealing and deliver quick.
I was very happy with the dress. It looked exactly as it did in the picture.
Bonjour,
Pour la commande et livraison, c'est bon. Mais j'attends toujours la facture
**************
Merci
Scamming has become pervasive. I lost a lot of money to a forex scammer I met online, and after investing 67,000 USD with him, he refused to let me withdraw my winnings. I had to report him to S I M O N C H * C O M, and they helped me get all of my money back, including my earnings. Do not hesitate to get in touch with them if you find yourself in such a circumstance.
Thank you for sharing your experience. We take fraud and scams seriously and are glad you were able to recover your funds. However, we want to clarify that our store is not associated with any such scams. We encourage our customers to always be cautious and report any suspicious activities to the appropriate authorities. If you have any concerns related to our products or services, please feel free to reach out to our customer service team.
Merce perfetta, qualche problema nel rintracciare il pacco in ogni caso è arrivato entro la data indicata. 👍
Quality of product only evaluated hence ranking. Size I wanted M but supply is "S" size.
Unfortunately both clothing items were to small
To return... a difficult process to much of a big deal at least issue a return label
Take an example from Temu return is very friendly User
Last but not least... only store credit is available very disappointing 😞 😕 also should take an example from Temu
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 103041314 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox
J'ai effectué plusieurs commandes sur ce site et je n'ai jamais été déçue. Tous les colis sont bien arrivés à destination et les produits commandés sont de bonne qualité.
En résumé: QUE DU BONHEUR!
Plusieurs commandes passées et toujours satisfaite à 100 %.
Je resterai fidèle; énormément de choix à des prix et qualité imbattables! Merci!
I prezzi sono contenuti,le opportunità di saldo continue, vasta scelta,purtroppo la maggior parte degli articoli è in fibra sintetica. Le spedizioni ultimamente sono più rapide.
Camera did not work delivery takes for ever, ok yes they took care of the not working item but when you read that it was cleared by quality control.
Why can't you use delivery like Shean where I can order and collect in 7 days LIB have not even shipped in 7 days.
Apart from that all good.
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 103007301 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox
You have a good product but your competitors have better delivery speed
Waited forever for delivery forever when arrived all OK the watch I got stopped working after 2 days.
No I have not complained as it would probably take so long.
Did say was willing to pay more for courier delivery they said not possible and automated reply are so rude will be using shein in future
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Cher client,
Voici Megha, superviseure du service client, Lightinthebox.
Je suis vraiment désolé pour la gêne occasionnée. Vous recevrez désormais rapidement une assistance personnalisée.
J'ai créé le ticket n° 103327516 pour votre problème. Le message du ticket sera envoyé à votre adresse e-mail liée au compte LITB. Veuillez le consulter, nous attendrons votre réponse.
C'est avec plaisir que je vous aide!
Sincèrement,
Megha
Service client Lightinthebox