LightInTheBox has a rating of 4 stars from 13,646 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.
Thanks Light in the box, you are great... The clothes are beautiful!
Il manquait une chemise col chinois dans mon colis et la chemise blanche commandée en 4XL a été livrée en taille correspondante à une taille L ou XL.
Les deux autres articles sont conformes
I was able to find exactly what I wanted very easily and the prices were affordable. I love the site. It's easy to navigate. I'm not crazy about having to search for a long time to find what I'm looking for and I don't have to here. I've recommended the site to family many times.
La robe est magnifique, la taille correspond parfaitement à mes mensurations. Un seul petit bémol, mesurant 1,62 m, elle est un peu longue même avec des talons de 13 cm.
Beaucoup d'articles proposés. Pas de problème dans les tailles pour les vêtements mais parfois déception quant à la nature du textile la précision n'étant pas suffisante dans le descriptif. Exemple 2 modèles de coupe identique, l'un en tissu laineux épais, l'autre en polyester fin sans avoir eu l'information.
Delivery time is good
The size is slightly slim
The fabric is all synthetic but well taken care of in manufacturing
For its price it is valid
O que nos eleva é a força de Deus e tudo que emana do Teu Poder. Nossa Senhora de Guadalupe, maravilhosa Mãe de Jesus, engrandece qualquer ambiente. Presentei-se com essa belíssima e abençoada imagem.
I purchased a printed shirt from LightInTheBox about a month ago. The design was unique and absolutely unique, no easy feat in an age of generic, mass produced designs. I got a lot of great comments and questions such as, where did you get this great shirt?
I've since then ordered more articles of clothing as well as accessories that are unique and eye catching. All of them affordable.
Cela commence à faire un moment que ce site me permet d'offrir des cadeaux originaux et jusqu'ici je n'ai pas beaucoup à redire...
Les qualités des produits sont bonnes, les prix sont tout à fait corrects, mais, malheureusement les délais d'acheminement des articles commandés sont trop longs. Pourquoi ne pas faire comme vos concourants des dépôts dans quelques pays européens vous y gagnerez du temps et sans doute de l'argent car pour nous Européens nous savons tous que la Chine est un pays éloigné et que le transport par bateau ou par avion est cher.
Been using LITB for about a month and have been pleasantly surprised at the goods. Was a bit dubious at first being online shopping, but I cannot fault what I have purchased so far
I ordered two items that were shipped to my old adress eventhough I included my current address in the shipping information section. I have been trying to get the order sent to the right location and customer services says that I need to pay for shipping again and pay for half of the cost for the merchandise once more. Unreal. Terrible experinece. I can't recommend them ever.
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 103288817 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox
Sprzedajecie wybrakowany towar z Chin i nie wymieniacie na nowy. Koszty zwrotu są tak duże że nie opłaca się zwracać. 80% wartości towaru. Odradzam wszystkim robiącym u was zakupy. Nie dajcie się nabierać na tanią reklamę. Złodzieje.
Szanowny Kliencie,
Mówi Megha, kierownik obsługi klienta w Lightinthebox.
Bardzo przepraszam za spowodowane niedogodności. Teraz szybko otrzymasz spersonalizowaną pomoc.
Utworzyłem zgłoszenie nr 103367303 dla Twojego problemu. Wiadomość z biletem zostanie wysłana na Twój adres e-mail powiązany z kontem LITB. Zapoznaj się z nim, będziemy czekać na Twoją odpowiedź.
Z przyjemnością Ci pomogę!
Z poważaniem,
Mega
Obsługa klienta Lightinthebox
Took it to hairdressers to be styled as it was not as the picture. Hairdresser was impressed and styled it for free. A little thicker but I will have to get use to that.
Cheap clothing, sizes are way off, and the return system is beyond imagination, in a bad way. Their site and a bunch of their phony reviews might say different, but do not believe it! They told me I had to have all original packaging and tags and the receipt. I did not get a receipt nor did I get tags so good buy to that idea. O yes they have the quick refund deal too, I keep the items that are garbage to me and they will refund me 30% of what I spent. Do not waste your money folks. Amazon and others are way more credible. My proof of purchase is in the pictures. Please do not include my name, address or any personal info. Thank you
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 103026835 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox
Le rapport qualité prix est tout à fait correct
Il manque selon moi des attaches pour fermer le haut que j'ai fait tenir avec des épingles de nourrice
My experience with LightInTheBox has been very good. All of the items I have received from LightInTheBox have been as described in the app. They what I expected. When I had a problem with my last shipment, which was not LightInTheBox's fault they resolved the problem and my order arrived the next day.
The bedspread on the sofa was very nice to me and came in color.( muted orange, not as bright as in the picture) Super! ( The delivery is fast. Thanks
I love the fashion and items you can get on this site BUT YOU BETTER NOT HAVE ANY PROBLEMS CUZ THE CUSTOMER SERVICE ON THESE IMPORT COMPANIES IS HORRIBLE. YOU HAVE TO SEARCH FOREVER JUST TO ASK A QUESTION AND THEY TAKE 24 HRS. TO ANSWER. SO IF YOU HAVE TO ASK ANOTHER QUESTION BECAUSE THE PROBLEM WASN'T SOLVED IN ONE MESSAGING QUESTION THEN YOU ARE IN THIS FOR LIKE 4 DAYS TO A WEEK JUST TO ASK A SIMPLE QUESTION! AS IF IT IS OUT OF THE QUESTION TO HIRE AN ACTUAL PERSON YOU CAN TALK TO ON THE PHONE. MESSAGING IS THE WORST POSSIBLE WAY TO COMMUNICATE!
La plupart des articles sont d'une qualité supérieure, parfaitement à la taille demandée, et je recommande ce site fiable à tout nouveau client.
Answer: Hello, I bought a few things and the quality was not very good and the sizing was totally wrong. I also bought a cellular charger and the battery inside was not soldered correctly. Lightinthebox has great price, but you pay for what you get, which isn't much. I have stopped buying from them.
Answer: Same problem... All thru email
Answer: We didn't buy a dress but the sizes are very small and the returns policy is a joke. I ended up losing money.
Answer: Dear Customer, we do recommend to you to refer to the size chart on each of the clothes first and then pick a suitable size for you.
Answer: Dear Customer, thank you for your inquiry. We're really sorry that our company made you feel nervous. Please kindly note that the total delivery time = processing time + shipping time. So for the arrival date of your package. It depends on the processing time of the product and the shipping method you choose. About the processing time, please kindly check the processing time on the product page. About the shipping time, you mentioned you paid extra fee for faster delivery. If the service you chose was expedited shipping, normally it takes 3-4 business days for shipping. If it's standard service, then 5-8 business days for shipping. If the order is delayed, we'll take full responsibility of that and you can contact us through tickets. You can refer to this guide to contact customer service: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html
Answer: Will you send us your order number so that we can check?
Answer: Dont buy anything from this site. The picture is good, the object quality is garbage. You will be cheated and loose you money.
Answer: You NEVER get your money back... dont use them. I am amazed this company is allowed to trade, I am sure we have law's against this kind of practise.
Answer: Suggest not to buy. Might end up not receiving the order or received the wrong size and would be returning and paying shipping or requesting a refund or not receiving a refund at all. There's more legit company like Amazon where I bought the same one I ordered from Lightinabox, which I did not received. Sorry, but I would not trust this Co for anything. It' up to you to take the risk.
Answer: Count yourself lucky and DO NOT ORDER FROM THEM! You will be disappointed in the clothing and size from this company. All of the clothing I received was horrible quality and did not look at all like the photo they had online. They were just plain awful and the sizing was a joke. I received an XL shirt that would not fit a small person and a Med shirt (was supposed to be the same shirt as the XL) and the medium was literally larger than a 4x One was a terrible quality plain sweatshirt with a sticker posted on it and the other was a draping long gown like garment. I was appalled.would recommend finding a different company.
Cher client,
Je suis Megha, responsable du service client de Lightinthebox.
Je suis sincèrement désolée pour la gêne occasionnée. Vous recevrez une assistance personnalisée dans les meilleurs délais.
J'ai créé le ticket n° 103438685 pour votre problème. Ce ticket sera envoyé à l'adresse e-mail associée à votre compte LITB. Veuillez le consulter; nous attendons votre réponse.
Au plaisir de vous aider!
Cordialement,
Megha
Service client Lightinthebox