LightInTheBox

Do not believe the positive reviews, probably written by the company. They hold your funds for at least 11 days before they even tell you they are "processing". Then a few days later after complaints, they say they shipped, and give a fake tracking #. Complain again, a week later another BS response that they shipped with another fake tracking number. Worst company ever. What company keeps lying and issues you fake tracking numbers multiple times? Bottom line: I never received my item. I would NEVER recommend them. What good is a good buy if you never receive and spend hours writing them

Didn't realise these items would be coming from CHINA. Obviously arrived too late for my holiday!
Upon opening package on my return home I was absolutely disgusted! The two dresses were immediately thrown into the rubbish bin... the cheap flimsy fabric was not even good enough to be used as dusters and I did not think they were even worth my time and money paying to return all the way to China with the very high possibility that I would not get any of my money back (as read in reviews since I ordered). I will NEVER use this company again and will obviously spread the word!

I was impressed by the summery pastel colors and styles. Purchased pant and blouse set, light blue pants and floral top to match. Well the pants are perfect fit but the blouse was too tight in the bust. I wore the pants to a luncheon where we were seated for two hours and my linen pants were not wrinkled. So I will order my items separately in the future and definitely will order another pair of pants. Really amazed with the pricing. Yes I recommend this site.

Do not order from this company. I ordered 2 pant suits and they didn't fit. When I tried to return they said they were hand made and non refundable. They quality is poor and I am out $365 for items I would never wear.

Item ordered on 4/9/20 to be delivered in 4-6 days finally arrived on May 28,20 after delay was reported to the Vendor, PayPal, and U.S. Postal Service. Seems no one could find the much needed tracking number, but could find the Order Number. This company insisted they shipped item to US so they were out of process of final delivery! Lesson learned - the first time -not to use this company

Material very trashy surely you will be cold wearing anything from here. Products come shipped to you very wrinkled! Horrible customer service when trying to return such trashy merchandise! Trash store

The so-called coat (duster) I ordered (in two sizes) was not as depicted. It was a cheap fabric that was ridiculously large. Going on to the Website for return info, you had to hit five stars & would be refunded 30% to 50% if you spent more than $100. My purchase was $80. Then after following every detail for a full refund, USPS (the only mode of accepted return) was charging $210. I'm keeping these to wear as house robes or matching Halloween costumes. BUYER BEWARE!

I order some shirt and paid for the express delivery for 3-5 days hoping i would get it before my friends birthday. It's been 7 days and i got an email that says its getting ready to be shipped. The birthday has already been pass. Never will i order from here unless i get a refund.

Shopping in similar stores I have been doing for years and always try to judge fairly. And I have to admit that I am very happy with the purchase. What distinguishes this shop from others is the site itself - It is very comfortable, legible and extremely fast in operation. Prices are low and a huge selection of products. I recommend to everyone LightInTheBox!

Just rec'd my "sweatshirt". For a ridiculous $40, they sent a THIN polyester material that could only make me sweat if it was 90° outside. The sewing was good and the design good. It's just not a sweatshirt.

I am extremely worried. This was my first time purchasing from this company. It was to be my Christmas gift to myself. My order - 6 items - was just above $200. There does not seem to be a quick return process. I communicated my refund request on the day of receiving the order. I submitted a refund ticket request for each item individually. Each ticket included a picture of the items - still intact. No refund ticket has been issued. I cannot afford to give them $200 dollars for nothing that I can use. I am anxiously awaiting for this return process to be finalized.

I ordered several items from this store. Three of the items did not fit and did not look like the photos on the website. Although the website indicates free "7 day return" policy, do not believe this. They first tried to keep me from returning the items until I pointed out their policy on the website. I then returned the items exactly as they told me and after several months, just got the package returned to me saying it was "Refused." Not only did I not get a refund, I also am out the high cost of shipping the package to return the times. I will never buy from this company again and strongly suggest not doing business with them.

I received regular correspondence about the progress of my order, it arrived in the time frame expected. Out of the 5 items I ordered only 2 of them fit 2 items were too small and 1 item was too big. The company was easy to deal with as far as my returns, however they basically prefer to have you keep the items and get a 60% refund. Seems like it will be a hassle to actually return the items and get a full refund. This makes me wonder if this is a regular money-making pattern for them? At any rate I took the 60% which was promptly made available to me to use within 3 months. I have not used it yet, but wonder if my replacement items will then be too large/ small and go through the same process where I lose out on my refund?