Thumbnail of user jeffb179

jeff b.

1
Level 1 Contributor

Contributor Level

Total Points
347

3 Reviews by jeff

  • Capital One

10/3/22

Capital one customer service is horrible. We were fraudulently charged for service of a website that we never had. We provided proof. The service was going to start two weeks after we wrote the vendor and Capital One saying we're not a customer and Capital One still continue to charges and refused to remove the charge unless I could provide proof of cancellation. Of course since we never signed up we could not provide proof of cancellation other than a written note before the service was to begin telling them we weren't a customer. Capital One refused to accept that saying we needed the vendor to acknowledge our email even though we had proof that they received it they refused to remove the charge and Capital One allow them to charge us even though the service wasn't gonna begin for another two weeks. If you want a good visa credit card use Citibank do not use capital one venture card.

Service
Value
Quality
  • USAgScience

10/17/18

This site has an amazing product listing but more importantly the site runs quickly and the products are at an amazing price. Made several orders and are very satisfied with the product quality, customer service and how quick we received our

  • LightInTheBox

11/29/16

Do not believe the positive reviews, probably written by the company. They hold your funds for at least 11 days before they even tell you they are "processing". Then a few days later after complaints, they say they shipped, and give a fake tracking #. Complain again, a week later another BS response that they shipped with another fake tracking number. Worst company ever. What company keeps lying and issues you fake tracking numbers multiple times? Bottom line: I never received my item. I would NEVER recommend them. What good is a good buy if you never receive and spend hours writing them

Thumbnail of user lightintheboxf
LightInTheBox F. – LightInTheBox Rep

Dear Customer,

We sincerely apologize for the inconvenience. Please don't be worried cause we'll take full responsibility of that.

The supervisor of customer service created one ticket for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=13961824

Sincerely,
LightInTheBox Customer Service

jeff Has Earned 7 Votes

Jeff B.'s review of LightInTheBox earned 3 Very Helpful votes

Jeff B.'s review of USAgScience earned 4 Very Helpful votes

jeff hasn’t received any thanks yous.

jeff Has 13 Fans

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Kammy B.
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Mark H.
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Eric Z.
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David L.
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Ngon L.
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Lauren V.
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Dylan F.
1 Review
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