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LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.
LightInTheBox Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety, competitive pricing, and satisfactory quality for many items. Customers appreciate the ease of navigation on the site and the responsiveness of customer service when issues arise. However, concerns frequently arise regarding delivery delays, particularly during peak seasons, and complications with returns, including high shipping costs and poor communication about refund processes. While some customers express a willingness to continue shopping due to positive experiences, others indicate significant dissatisfaction, particularly regarding product discrepancies and customer support challenges.
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I am extremely happy I made a decision to buy my dress on line from Lightinthebox... i wasnt sure at first... I was a little bit worried about the product thatI I will recive... but i have to say. It was a very good experiance. I will buy again... the dress was gorgeous! I've got so many compliments and ppl were asking me where i got it from... I recomend it to all! I very happy costumer!
Very pleasing and they do everything to make your buying easy
I have bought a few pair of shoes from LightInTheBox and I am quite happy with all of them. The shoes are comfortable and they look great! I'm happy with all my products that I have bought from LightInTheBox and will certainly be shopping from here again. Learn about this online business
It is almost more than 3 years experience with Light in the box, and I am really okay with everything I had ordered, time of delivering and quality of the items. So, I'm satisfied, thanks LightinTheBox
My experience was a fast and easy purchase, i received my item as described i am happy with my purchase.
My experience has been fantastic! The quality is amazing, and I just cant get enough. I have referred all of my friends and family so that they can save as well. Your product is always above satisfaction! Worth the wait with shipping taking a little longer then normal!
I have purchased several items from them and am 100% satisfied with their service. Speedy and professional handling of orders, excellent customer care both before and after purchase/delivery of order. Vast selection of products, good value for money. I recommend LightInTheBox without hesitation and will definitely be placing more order with them.
I'm very happy with the service from light in the box. I had my doubts but they proved me wrong.
I really love this dress i bought from here. I look sexy and elegant and everybody look at me and tell me how pretty am i with this dress. I love the site and service are also excellent. Thanks light in the box.
Great website with products that are value for money. Shipping was quick too. Would purchase from this site again.
Beautiful tie up open skirts! Looks just like the picture. It's long, flowey and even a little bouncy, since the material used is heavy than tulle, so it keeps its shape nicely.
It takes a little while ti'l you get your stuff at home but it always comes! Good quality in products and the best of it all... it's really cheap!
Very easy site to navigate. Wonderfully packed item. Great prices for the quality offered. We are making a list of our items we are going to purchase.
My first purchase on lightinthebox.com! I am very glad that I can share the information about this shop, communications with operators on online chat and an overall assessment of the transport and packaging of the phone. Lightinthebox.com shop, I found thanks to compare prices of products throughout the world, and I found this shop directly from 38 other echop that offers mobile phones of this type. Maximum'm happy because lightinthebox.com, offers goods at the best prices in the world, and nowhere else, I did not get as much information from the staff shop only here! The order was processed and shipped immediately even though it was a weekend, such a deployment I see really only in China, where they value each customer and again I appreciate their efforts and I will continue to buy in this shop. Phone me came just according to the information given by the manufacturer, I am totally satisfied with the phone, the protection foil is easy to use even for a complete beginner. The battery lasts according to the intensity of use for a few hours playing, telephony and Internet browsing. In this price range we have moved on quality technologies that allow us to facilitate the work, traveling through navigation and leisure. The model I would recommend any age generation can handle it easily each and do not have to worry about that would be a problem with purchased goods or communications of this shop. Goods I found exactly according to the chosen messengers and in the exact termínu. Velice like to advise people of the EU, mainly the buyer of the Czech Republic or the Slovak Republic, as they have in the shop to buy them and also advise on VAT and customs clearance. For more information'm on skype under the name. (CZVidenak) Once again thank you very much for a very pleasant shopping, communicating with you and I look forward to more good shopping in LIGHTINTHEBOX.com, and I will recommend you everywhere. Your Pavel. Czech Republic
LightinTheBox stands behind every thing they sell, I have had a problem and they went overboard to make it right! I I love this store, they stand behind everything they sell, and it's a great shopping experience! Keep up the good work guy's, your # 1 in my book! Thanks, Steve
LightInTheBox is one of the best sites for shoping almost anything you want. The website is well organised. I have ordered plenty times from them and not once i had the slightest problem with my order.
My experience with Light in the Box has been outstanding. They could not have been more helpful with every part of my order. Customer Service was fantastic and the website is brilliant. I have not experienced such kindness from a website before and I would totally recommend this Company to anyone wishing to purchase online. Their are totally trustworthy and a pleasure to deal with :)
I am renovating my house and bought almost everything from Light in the box website ( lights, bathroom sink faucets, showers heads and kitchen faucets etc etc...
I am super happy with my purchases, quality is very good, shipping super fast and on top of that customer service is excellent, they are eager to please you and solve any problem you may encounter. I highly recommend this site
I have made several purchases with Light In the Box the past few months for my wedding (dance shoes, semi-formal dresses. Etc). I really like the abundant amount of products available and the easy buyer friendly system. The customer service seems to be on top of things and want to make sure buyers are satisfied. So far I am very happy with the price and high quality products that I have bought.
I do find a need to monitor price on the site as prices do fluctuate a lot with frequent sales. You need to know the market price as I did find some items selling for more than what it would cost me in store. But overall, I like shopping at Light In the Box. It's definitely a good alternative to eBay or other purchase site.
Here is your previous review on our site for reference: Excellent quality though the tie isn't as fitting as I thought. My girlfriend (and I) loved it.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members