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LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.
LightInTheBox Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety, competitive pricing, and satisfactory quality for many items. Customers appreciate the ease of navigation on the site and the responsiveness of customer service when issues arise. However, concerns frequently arise regarding delivery delays, particularly during peak seasons, and complications with returns, including high shipping costs and poor communication about refund processes. While some customers express a willingness to continue shopping due to positive experiences, others indicate significant dissatisfaction, particularly regarding product discrepancies and customer support challenges.
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We purchased 4 of these light fittings and we are more than happy with them. They are 4w per light and are adequate for what we needed. However, if you want them as a main light, then being 4w each they most probably would not be of any use. We just love them. Here in the UK we have found nothing at all anywhere near as good and as different.
Lovely bedding set! I like the idea of being able to use the zippered bed cover with my other bedspreads. By putting the zippered cover over another bedspread, I can change the 'theme' in my bedroom back & forth! Great price what you get. Although the shipping was quite high as it is shipped from China; other than that I am very happy with this set.
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I was surprise at the quick response from my ticket, and delivery was on time. Excellent
Always been the best experience & recommended the website to loads of friends who became as addicted as I am.
Good communication, excellent ( and cheap) products. I am more than pleased. I would definitely recommend anyone to visit LightInTheBox. A+
This was my first time ordering from a company directly located in Asia, so I was a little hesitant about the sizes, but the site provided a size chart and the reviews of customers on certain products were very helpful. I ordered 6 items from Light in the Box and was very happy with all of them. I will be ordering from them again in the future! (:
Not happy with a few parts of my order and cannot find how to submit a ticket to customer care. Really would not recommend this company. It's fine if order is ok but when u try complain about an order it is impossible!
I purchases a few items from the site for my wedding, the items were shipped and received long before the estimated date and though I had make an error with some of the personalized items, the customer service and quick delivery really wowed me. Thank you light in the box! Will definitely recommend.
I have ordered this blue gown http://www.lightinthebox.com/a-line-princess-strapsn-a-tea-length-stretch-satin-coktail-dress-*******_p*******.html and a blue bag http://www.lightinthebox.com/Gorgeous-Shining-Satin-Shell-With-Applique-Evening-Bag-Handbag-Purse-Clutch-0438-6975E23-_p*******.html that matches well the blue gown. The deliver was as fast as the site promised, it's just I got delay in accepting the package due to the custom process. The bag and the gown arrived in good condition although at first I thought the package was a bit small for those bag and gown. The gown and the bag just look as beautiful as in the picture in the site. I recommend this.
The web site is great, categories are easy to find, great products and as a customer i have a great experience...
Amazing! Great value! Exciting and interesting items to purchase. Item sizing is very accurate, so have always received items that fit well. I would recommend 'Light In The Box' to all and sundry
The dress came promptly. The fit was as described. The material and flow was lovely. I would recommend buying from this site with confidence
One of last purchase in this shop - two styluses. Good ones, just only for resistive screens. In whole - good shop with kind support.
Always been the best experience & recommended the website to loads of friends who became as addicted as I am. The only issues will be customs clearance but when you think about the amount of savings, light in the box is worth it.
I can not express how happy I am with this dress. I ordered it in black and it is absolutely stunning. The pic does not even do the dress justice. This company never fail's me! The material is awesome as usual and its exactly what I thought I was getting.
Lightinthebox is the best place to shop online. They are reliable no need to be worried of loosing your money, if you are not setisfy with your porchas. I have been buying from here and am realy realy happy with thier service.
If you need good company here you go try lightinthebox with patience and you will always be happy with them. Just you need to be hornest costomer for them and everything will be fine for you and them as well. The good thing is they axcept return and refund you or they can refound you without retuning the product.
Me gusta conprar en lightinthevox por que hay muchas cosas a muy buen precio. Puedo confiar en ellos todo llega en el tiempo mas corto posible y tienen muy buen costumer service.
I really like this bb cream. It looks natual and its very light on the skin. It doesnt really cover up that well but it feels more like a morsturaiser. Overall im very pleased and its a very cute bottle.
Reply Edit
One of my top buys ever, material is soft and sturdy (threading), the red tulle on bottom is soft and flows with the cut of the dress. It fits great and I can’t wait to wear it!
Cheap prices and good quality clothing and handbags though you need to make sure you order the right size as it is Korean size so is very small compared to Australian sizes.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
We are very sorry for the inconvenience. Any questions concerning your order please log in and submit a ticket to contact our customer service for help. Here is how you can contact them: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html.
Sincerely,
Lightinthebox