LightInTheBox has a rating of 4 stars from 13,655 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.
All 3 rings are great and were delivered exactly as advertised.
Fast delivery and the watches were OK.
(because they want 50 characters)
Well processed and quickly shipped purchase with very informative messaging. Thanks a lot!
Received the goods as promised. Good quality product. Would buy again. Highly recommend.
The product was exactly as photo, fast delivery on time. Very organized site.
Very happy with the product. Look amazing same as on picture.
Everything was as described, on time, good quality, love the dress
Very happy with the items I have purchased, just wish shipping was cheaper!
It's good item. As per my order which I did.
While a little late
Extensive range of cheap but good products backed by prompt shipping service.
Very satisfied. Quick, careful, efficient, professional delivery
The original rating was supposed to be 1 star not 4!
Wide variety of products, low prices, great customer service. The only Chinese company I buy from.
LightInTheBox has great merchandise. I enjoy shopping via them.
Way better than expected T-shirts. Reasonably priced and arrived quickly!
Do not repeat, trust purchase system, all my family and friends we have expectations.
Det här är kundtjänstledaren från Lightinthebox. Jag ber om ursäkt för vad som hände och alla besvär som orsakats. Jag kommer att följa upp det här fallet igen och försöka lösa alla problem för att möta din tillfredsställelse.
Jag hade genomfört nytt biljett-ID = 23703111 i vårt biljettcenter för att kontakta dig angående problemet med beställning nr 45393381. Vänligen logga in ditt ljus i rutan kontot - gå "personliga center" - "min biljett" för att kontrollera vårt svar. Tack för ditt samarbete.
Wonderful blouses, however, a size too small which is my fault by not measuring myself correctly.
Answer: Hello, I bought a few things and the quality was not very good and the sizing was totally wrong. I also bought a cellular charger and the battery inside was not soldered correctly. Lightinthebox has great price, but you pay for what you get, which isn't much. I have stopped buying from them.
Answer: Same problem... All thru email
Answer: We didn't buy a dress but the sizes are very small and the returns policy is a joke. I ended up losing money.
Answer: Dear Customer, we do recommend to you to refer to the size chart on each of the clothes first and then pick a suitable size for you.
Answer: Dear Customer, thank you for your inquiry. We're really sorry that our company made you feel nervous. Please kindly note that the total delivery time = processing time + shipping time. So for the arrival date of your package. It depends on the processing time of the product and the shipping method you choose. About the processing time, please kindly check the processing time on the product page. About the shipping time, you mentioned you paid extra fee for faster delivery. If the service you chose was expedited shipping, normally it takes 3-4 business days for shipping. If it's standard service, then 5-8 business days for shipping. If the order is delayed, we'll take full responsibility of that and you can contact us through tickets. You can refer to this guide to contact customer service: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html
Answer: Will you send us your order number so that we can check?
Answer: Dont buy anything from this site. The picture is good, the object quality is garbage. You will be cheated and loose you money.
Answer: You NEVER get your money back... dont use them. I am amazed this company is allowed to trade, I am sure we have law's against this kind of practise.
Answer: Suggest not to buy. Might end up not receiving the order or received the wrong size and would be returning and paying shipping or requesting a refund or not receiving a refund at all. There's more legit company like Amazon where I bought the same one I ordered from Lightinabox, which I did not received. Sorry, but I would not trust this Co for anything. It' up to you to take the risk.
Answer: Count yourself lucky and DO NOT ORDER FROM THEM! You will be disappointed in the clothing and size from this company. All of the clothing I received was horrible quality and did not look at all like the photo they had online. They were just plain awful and the sizing was a joke. I received an XL shirt that would not fit a small person and a Med shirt (was supposed to be the same shirt as the XL) and the medium was literally larger than a 4x One was a terrible quality plain sweatshirt with a sticker posted on it and the other was a draping long gown like garment. I was appalled.would recommend finding a different company.
Dear Customer,
Please kindly note that usually your local Custom Office will charge you the tax fee for imported products. Being aware of this situation and we'd like to provide better service, so we started Tax Insurance service. As long as customers paid for the Tax Insurance, we'll fully refund the Tax fee to them. The Tax Insurance could be paid at the checkout page when you're placing the order: https://www.lightinthebox.com/download/3a39381c-3ae3-4376-8bde-800c4058d8f7
However, you didn't pay for this tax insurance so that's why we didn't refund the Tax Fee to you. Hope you could understand.
In regards of this issue, our supervisor already contacted you in ticket. So please kindly check the ticket here: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=13810429
Sincerely,
LightInTheBox Customer Service