Patricia M.’s Reviews of LightInTheBox & more

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LightInTheBox

Wholesale Clothing

“Serious company, good product.”

11/14/16

Received the goods as promised. Good quality product. Would buy again. Highly recommend.

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LightInTheBox F. – LightInTheBox Rep Over a year old

Dear Customer,

Please kindly note that usually your local Custom Office will charge you the tax fee for imported products. Being aware of this situation and we'd like to provide better service, so we started Tax Insurance service. As long as customers paid for the Tax Insurance, we'll fully refund the Tax fee to them. The Tax Insurance could be paid at the checkout page when you're placing the order: https://www.lightinthebox.com/download/3a39381c-3ae3-4376-8bde-800c4058d8f7

However, you didn't pay for this tax insurance so that's why we didn't refund the Tax Fee to you. Hope you could understand.

In regards of this issue, our supervisor already contacted you in ticket. So please kindly check the ticket here: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=13810429

Sincerely,
LightInTheBox Customer Service