business logo of LightInTheBox

LightInTheBox

Overview

LightInTheBox has a rating of 4 stars from 13,646 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.

service
1,948
value
1,867
shipping
1,925
returns
1,507
quality
1,804
This company responds to reviews on average within 1 day
+1487
How would you rate LightInTheBox?
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New York
1 review
0 helpful votes
Follow Irene Y.
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I always like to order from them. They have good quality and reasonable prices.

Date of experience: May 28, 2014
Florida
1 review
0 helpful votes
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Great company!
October 16, 2023

Good quality merchandise at reasonable prices. Prompt shipment and receipt.

Date of experience: October 16, 2023
Germany
1 review
0 helpful votes
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Quick delivery, nice products. And a lot of stuff with free shipping!

Date of experience: May 27, 2014
France
1 review
0 helpful votes
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Excellent transaction
May 10, 2022

Fast delivery. Item like described.
Thanks you. Hope to deal again.

Date of experience: May 10, 2022
Canada
1 review
0 helpful votes
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I am absolutely impressed with the quick shipment, and great quality.

Date of experience: July 30, 2014
Netherlands
1 review
0 helpful votes
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Nice experience
January 18, 2023

Original items for a low price and delivered quickly!

Date of experience: January 18, 2023
Bulgaria
1 review
0 helpful votes
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Thank you!
February 7, 2021

I am very pleased with the purchases! Large selection of items.

Date of experience: February 7, 2021
Sweden
1 review
0 helpful votes
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Curly hair
April 27, 2021

It came quickly and the hair is beautiful. I will definitely order again.

Date of experience: April 27, 2021
Italy
1 review
0 helpful votes
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Was pretty decent
April 27, 2021

Was okay tho clothes could be better quality if you ask me

Date of experience: April 27, 2021
GB
1 review
1 helpful vote
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Eyeshadow Pallet
December 20, 2015

I received it in perfect condition! Very pretty colours!

Date of experience: December 20, 2015
Greece
1 review
0 helpful votes
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Value for money
April 27, 2021

Quality, best prices,, many choices, quick response

Date of experience: April 27, 2021
Israel
1 review
0 helpful votes
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LightInTheBox are good
April 27, 2021

Excellent. Always on time. No hidden charges. Exactly what i ordered. I'll be back for more.

Date of experience: April 27, 2021
Minnesota
3 reviews
9 helpful votes
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LOVE their clothes.
September 22, 2023

Always arrive on time, fit perfectly and look beautiful. Never a bad experience.

Date of experience: September 22, 2023
Austria
1 review
0 helpful votes
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To get what you want
April 27, 2021

Communication, goods and delivery > all in perfect order

Date of experience: April 27, 2021
Romania
1 review
0 helpful votes
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I like it
March 29, 2023

Exactly like picture,good quality,very good delivery service.I will buy again

Date of experience: March 29, 2023
Florida
1 review
0 helpful votes
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Clothing is not as appears in photo
March 29, 2023

Very disappointed looks like copies of what is in the photos not happy at all

Date of experience: March 29, 2023
LightInTheBox F. LightInTheBox Rep
over a year old

Dear customer,

This is Megha, supervisor of customer service, Lightinthebox.

I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.

I have created ticket # 28513798 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.

My pleasure to help you!

Sincerely,
Megha
Customer Service Lightinthebox

Greece
1 review
0 helpful votes
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Excellent service
April 27, 2021

You can really have service and solution to all the issues that may arise from an online order

Date of experience: April 27, 2021
France
1 review
1 helpful vote
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Delivery time
April 27, 2021

Delivery time a bit long.
My order is compliant and I am satisfied with the product.

Date of experience: April 27, 2021
California
1 review
0 helpful votes
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Love their products, fast shipping, and always in great condition.

Date of experience: August 16, 2013
Canada
1 review
0 helpful votes
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Good quality
March 15, 2023

Great item. Just make sure to choose the right size.

Date of experience: March 15, 2023