business logo of LightInTheBox

LightInTheBox

Overview

LightInTheBox has a rating of 4 stars from 13,646 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.

service
1,948
value
1,867
shipping
1,925
returns
1,507
quality
1,804
This company responds to reviews on average within 1 day
+1487
How would you rate LightInTheBox?
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Belgium
1 review
0 helpful votes
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Sports underwear
March 15, 2023

My experience is 100 %! Order received in time.Color and size perfect. Recommended.

Date of experience: March 15, 2023
Czechia
1 review
0 helpful votes
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I recommend
November 2, 2021

Fast delivery,
Quality goods, light material
Nice color

Date of experience: November 2, 2021
Netherlands
1 review
0 helpful votes
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Good quality
June 6, 2023

Polo looks exactly as on the photo being displayed online. Good quality too.

Date of experience: June 6, 2023
Switzerland
1 review
0 helpful votes
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Great website
November 1, 2021

Bought some boots, they're nice and arrived fast. Ordering was hassle-free. Will use again

Date of experience: November 1, 2021
Florida
1 review
6 helpful votes
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STAY AWAY!
June 7, 2011

STAY AWAY! No customer service phone numbers, will not accept returns, delivery times are erroneous. COMPANY LOCATED IN CHINA!

Date of experience: June 7, 2011
LightInTheBox L. LightInTheBox Rep
over a year old

Dear Dawn,

Thank you for shopping with us and telling us about your experience. Please send us your order number, so that Customer Service can find you in our system. In the meantime, you can open a Customer Service ticket and you will be able to check the progress of your request by accessing My Tickets on our website. Follow this link to view the ticket center: http://www.lightinthebox.com/index.php?main_page=ticket_center, and our customer service team will help you there.

Thank you,

LightInTheBox

Canada
1 review
0 helpful votes
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Small
March 7, 2023

Items were smaller than expected, sizing chart off a little for North America.

Date of experience: March 7, 2023
Canada
1 review
0 helpful votes
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Good site
February 28, 2023

Everything was very easy however I wish delivery did not take so long

Date of experience: February 28, 2023
Georgia
2 reviews
0 helpful votes
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Very pleased
August 15, 2023

Pleased with products and packaging. Thank you very much!

Date of experience: August 15, 2023
Greece
2 reviews
0 helpful votes
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Fast and efficient!
December 1, 2021

Everything went well, from ordering to delivering!

Date of experience: December 1, 2021
Italy
1 review
0 helpful votes
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Very efficient
December 1, 2021

I'm very satisfied for your service because it's precise and accurate.

Date of experience: December 1, 2021
Kentucky
1 review
1 helpful vote
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I love their products
September 24, 2014

I love their products. Great jewelry and customer service is always will to help.

Date of experience: September 24, 2014
New Zealand
1 review
1 helpful vote
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Highly efficient with regard to ordering, delivery, and followup.

Date of experience: September 24, 2014
Louisiana
1 review
1 helpful vote
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Some clothes are smaller fitting than expected but still pretty

Date of experience: September 24, 2014
Canada
1 review
0 helpful votes
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All the products were as same as pictures,
January 18, 2023

Delivery was on time. The products were of good quality. I will definitely show again

Date of experience: January 18, 2023
Ireland
1 review
2 helpful votes
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Purchased a pair of shorts
September 23, 2014

Purchased a pair of shorts. Excellent quality in material and finish

Date of experience: September 23, 2014
California
1 review
2 helpful votes
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I havent had a bad experience been buying since 09 and will continue to buy...

Date of experience: September 22, 2014
GB
1 review
1 helpful vote
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Beautiful but needs a plain black dress underneath!
September 22, 2014

Beautiful but needs a plain black dress underneath!

Date of experience: September 22, 2014
Canada
1 review
0 helpful votes
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Great Quality
January 18, 2023

Awesome …got my purchase on time and the quality was good. It fits great.

Date of experience: January 18, 2023
Ireland
1 review
0 helpful votes
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Excellent service
January 18, 2023

Everything was perfect. Items exactly as described. Very pleased with them

Date of experience: January 18, 2023
North Carolina
1 review
0 helpful votes
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Several previous orders.
October 17, 2023

Everything comes well packaged and in an orderly fashion. Great quality for the price always.

Date of experience: October 17, 2023