Overview
LightInTheBox has a rating of 4 stars from 13,646 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.
As described and the girls love them. Makes collecting eggs much easier
Aside from one time, I am extremely happy with all of my purchases to date.
User friendly app, great choice, reasonable prices and efficient shipping and tracking.
Shopping at LightInTheBox is fun, easy and fast. There is a lot to love at this site!
My dress came quickly, looks just like it does online, and it came at a great price!
On April 13,, 2022, I placed an order for a dress and blouse. FOUR DAY SHIPPING. Today is Aprill 22. No shipment has been received.
I have ordered a couple of times and been pleased with the clothing and the price.
A couple of items were to small and it cost to much to ship back I had to donate them away.
Not one piece I ordered fit pro even after sizing up thinking rather loose than snug
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 102405220 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox
Good experience. Order arrived in good condition and on time. Thank you!
Have ordered several things and very pleased with, size, material and shipping.
I recommend that you take the opportunity to visit the online store, it is very worth it
The delivery was fast and the products are as described. Fits great.
I have ordered a number of items from Lightinthebox which I enjoy. I especially like the prices.
I never know where to start when I see all of the fabulous items. If I could purchase all of them I would. I NEVER been disappointed yet.
The sizes are too small or i did not receive the size for certain clothes i ordered.
I ordered a lot of stuff for me. What am I reviewing?
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 101844886 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox
Prompt shipping, quality could run from very good to poor.
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- singapore, Singapore, China
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
This is Bloo, supervisor of customer service, Lightinthebox.
For your issue I have created ticket# 25727957, Would you please login you litb account and reply when you feel free?
Sincerely
Customer Service.