business logo of LightInTheBox

LightInTheBox

Overview

LightInTheBox has a rating of 4 stars from 13,646 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.

service
1,948
value
1,867
shipping
1,925
returns
1,507
quality
1,804
This company responds to reviews on average within 1 day
+1487
How would you rate LightInTheBox?
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Germany
1 review
0 helpful votes
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My favorite online Shop
November 14, 2022

Easy and very goof. I buy online in this Shop. All ich buy arrived in the correct time.

Date of experience: November 14, 2022
Vermont
1 review
0 helpful votes
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Not matching in size
February 15, 2023

The tops n bottoms are always off. Top is short in torso length and bottoms are too long.

Date of experience: February 15, 2023
Saudi Arabia
1 review
0 helpful votes
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I bought 1300'C Windproof Adjustable Dual Flame Butane Jet Torch Lighter with Mount Base. It has a powerful flame, I like it

Date of experience: August 12, 2014
Texas
1 review
0 helpful votes
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Stained glass birds
January 3, 2024

They were listed as stained glass. They are not. They look like a child colored over plastic.

Date of experience: January 3, 2024
LightInTheBox F. LightInTheBox Rep
over a year old

Dear customer,

This is Megha, supervisor of customer service, Lightinthebox.

I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.

I have created ticket # 102288518 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.

My pleasure to help you!

Sincerely,
Megha
Customer Service Lightinthebox

Canada
1 review
0 helpful votes
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Item arrived a bit late but I am happy with my item. Very pretty. Can be worn with jeans or a dress

Date of experience: July 25, 2023
Canada
1 review
0 helpful votes
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Jjhaddock
January 6, 2024

Shorts were awesome but shirt had odd marks on it print marks

Date of experience: January 6, 2024
California
1 review
0 helpful votes
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Great
January 31, 2024

Everything was exactly how it was explained of the product

Date of experience: January 31, 2024
New York
3 reviews
0 helpful votes
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Shopping at LightInTheBox
January 2, 2024
Updated review

Items I've ordered from here have been great. Will shop here again.

Date of experience: January 2, 2024

Shopping at Lighinthebox
January 2, 2024
Previous review

Shopping is easy. So far, everything I've ordered from here has been great.

Date of experience: January 2, 2024
New York
1 review
0 helpful votes
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The children love them.
January 3, 2024

The kids are playing with them. They were excited to get them.

Date of experience: January 3, 2024
Florida
1 review
0 helpful votes
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Great outlet for beautiful items
February 6, 2024

I love the items I have ordered and received. Received compliments especially for the sweater

Date of experience: February 6, 2024
Ohio
1 review
0 helpful votes
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Good store
February 6, 2024

Good. Returns are challenging but... Overall good rating

Date of experience: February 6, 2024
Canada
1 review
0 helpful votes
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Excellent!
February 6, 2024

I am very satisfied with my order! I like the quality of the items of my order.

Date of experience: February 6, 2024
Canada
1 review
0 helpful votes
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It was perfect
February 6, 2024

As usual it was perfect delivered and the clothes was the size that was order and fit perfect

Date of experience: February 6, 2024
Sweden
1 review
0 helpful votes
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Ladies boots
December 25, 2023

Good looking, very difficult to put on and take off. Good soles.

Date of experience: December 25, 2023
Canada
1 review
0 helpful votes
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Exactly what I wanted
January 16, 2024

I liked it so much I immediately ordered 3 more after my initial order of 3.

Date of experience: January 16, 2024
New York
1 review
0 helpful votes
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LightInTheBox is awesome.
December 19, 2023

I love the great options I get when exploring on this app.

Date of experience: December 19, 2023
Nevada
1 review
0 helpful votes
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The shop is great
December 19, 2023

I will definitely be shopping with u guy again the fitting is great the price is awesome

Date of experience: December 19, 2023
Maryland
1 review
0 helpful votes
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Wrong item shipped again
February 3, 2024

Order a men's jacket and received a women's jacket (zipper on wrong side for Men's jacket)

Date of experience: February 3, 2024
LightInTheBox F. LightInTheBox Rep
over a year old

Dear customer,

This is Megha, supervisor of customer service, Lightinthebox.

I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.

I have created ticket # 102405201 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.

My pleasure to help you!

Sincerely,
Megha
Customer Service Lightinthebox

Georgia
2 reviews
1 helpful vote
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Love All of These Clothes!
February 7, 2024

My experience has been very positive! Fast delivery!

Date of experience: February 7, 2024
Canada
1 review
0 helpful votes
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Service
December 12, 2023

Always great service and easy to order. Item are the same as you order and fits perfectly

Date of experience: December 12, 2023